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George GSydney
Maui Jim Castaways
I would just like to say thank-you for such excellent service. Everything was as you said it would be on your Web Page. The Maui Jim's are fantastic & your service is better than any I've dealt with before. Postage was super fast to Sydney (next day delivery).It also was the best price of anywhere else by $60 & below rrp by $100 I would & will highly recommend you to everyone without a worry.
1 comment
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EmilySydney
- Verified customer
Excellent product, price and service.
I purchased a pair of Prada sunglasses on the iframes website and my transaction was finalised a few minutes after the cut-off time for next day delivery. I emailed customer service to ask if it was possible at all to still have my purchase included in the next day delivery dispatch - not only did I get a prompt response from the very helpful customer support team member confirming my order had been shipped, he kept me informed of the progress and delivery once done. Received it the next day which before a long weekend was very impressive. The prices offered by iframes are the best around; I will definitely shop with them again and strongly recommend them to anyone in the market for sunnies!
1 comment
iframes i.iframes
Thanks for your nice feedback. We love hearing about the great experiences our customer have!
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Excellent. Great Price, fast shipping. Sooooo much better than a shop!!
Bought some Maui Jim Frigate sunglasses. The price was much better than anywhere else, they were shipped fast using an Auspost service that kept me updated on where the package was. Glasses arrived 48 hours after ordering. Free lens cloth was a nice touch. I will definitely use again!!!
1 comment
iframes i.iframes
Glad you had a great experience with us! Enjoy your sunnies.
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Elmar SharSydney, NSW
- 35 reviews
- Verified customer
Great price and delivery
Ordered foldable Ray Bans from Iframes, best price that I found for them online. Great service, well packaged and delivered at the estimated time. No issues with the product. Would definitely use them again in the future.
1 comment
iframes i.iframes
Thanks for your nice feedback. Hope to see you again soon!
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BalihiMelbourne
- 3 reviews
Super sunnies.
Bought a pair of Maui Jims from this website. Huge price difference to other retailers. Picked the ones we wanted, and they arrived within 3 days. Why would you pay full price when you can buy them from here lots cheaper!Very Happy!!!!Would recommend to my friends.
1 comment
iframes i.iframes
Thanks for your feedback. Glad we could save you some money!
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Great service!
Thanks for looking after me after a disappointing experience with your competition. Looks like your product description and stock levels all showed accurately. Thanks for the speedy delivery!
1 comment
iframes i.iframes
You are most welcome!
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Seem to have no idea where my glasses are. Hopeless.
Ordered a pair of glasses aware that they would take 7-20 days to arrive. 3 days later glasses arrived. "Great" except they were not even the same brand I ordered. Of course they would not reorder until they received the wrong pair back. So through no fault of mine the glasses were now going to be at least a week later. No ability to talk to them personally about this as all phone lines are recorded except one that never gets answered.
By email I was told that I had just been sent the wrong pair but the pair I wanted had been ordered at the s...Read more
1 comment
iframes i.iframes
Thanks for your feedback. We apologise for any inconvenience you have encountered. We have tried to contact you to let you know your frames should be delivered to you this week, a few days later than originally quoted.
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Fantastic!!!
Hi, I have just received my order and wanted to thank you
for your excellent service, fast delivery and price. I hope to use you
again and will definitely be recommending you for your outstanding
service. Thanks again, Shane
1 comment
iframes i.iframes
You're welcome!! Enjoy your new frames.
Similar opinion? Write a review on ieatwords.com.au!
SXTACYMelbourne
- 2 reviews
- 2 likes
- Verified customer
Amazing service with unbeatable pricing. Retailers: You're on notice!
I can't say enough good words for iframes. Ordered a last minute Christmas gift on the night of the 23rd Dec, received the next day!!! Even though it was beyond their cut off for next day shipping, they went one step further and actually made special arrangements for me receive my order!
Even more amazing, is that Jack from iframes actually called me (yes by phone! Normally online businesses just send you emails) to let me know that he had read my request and would make special arrangements for me to ensure I had my order in hand.
When ...Read more
you consider the really good pricing and then receive this amazing level of service, retailers should very worried. Thanks iframes team, you're doing everything right and I'll make sure I come back and send my friends and family to you as well for our next purchase. Merry Christmas guys!1 comment
iframes i.iframes
Thanks so much for your nice feedback! We always aim to please.
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Excellent
Good product, very fast delivery. I am happy with my purchase. I will definitely come back again and will recommend this website to my family and friends.
1 comment
iframes i.iframes
Thanks for the positive note and glad you will be recommending us!
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Fantastic store
I am thrilled with my purchase with iframes. Although the glasses were not in stock at the time, the communication was fantastic. The price of my brand name glasses were the cheapest by far and arrived in perfect condition. I'm very happy.
1 comment
iframes i.iframes
Glad you were happy with the price and service! Thanks for your feedback.
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- Verified customer
Super fast delivery and glasses at a cheaper price!
Thanks iframes for the incredible service! Order placed Wednesday and recieved Friday! Also $100 cheaper for the Maui Jims I bought my husband than when we looked in a store. Appreciate it. Will be using and recommending you guys again.
Cheers Amanda.
1 comment
iframes i.iframes
We love hearing about the great savings customers enjoy! Thanks for your feedback.
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connie76Sydney, NSW
- 5 reviews
Value for money
Searched for ever to find a pair of glasses wben i ordered them i was so pleased. Easy to purchase and fast delivery. ..
Recommended this sight ..
Thank you. .
2 comments
iframes i.iframes
Appreciate the nice feedback. Enjoy your glasses!
Thank you i will purchase from you next time. .
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EveMelbourne
Purchasing error
Ordered a pair of sunnies, but somehow checkout wasn't successful yet money been deducted from bank account. Send them email, they didn't respond any of that nor customer support number been answered.
1 comment
iframes i.iframes
Hi Eve, thanks for your feedback. We have had several emails conversations about your issue and informed you that unfortunately we do not ship to Malaysia. You were refunded for your purchase quickly.... Read more
Please let us know if we can do anything else to assist. Regards, Tammy.Similar opinion? Write a review on ieatwords.com.au!
Excellent service and communications
Ordered a pair of Raybans for Son-in-law but ordered the wrong colour frame. Iframes help, support and exchange made it easy to return and get the correct pair of glasses. Keep up the good service it is appreciated.
1 comment
iframes i.iframes
Thanks for your feedback! Glad you are happy with the service.
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Great service
Great product at a competitive price and super fast shipping to boot! What more do you want from online shopping?
1 comment
iframes i.iframes
Thanks for posting your feedback. Enjoy your frames!
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THANKS iframes.
Great service and loving my new Maui Jim Polarised Sunnies. They are very stylish, love the colour and style. THANKYOU .
1 comment
iframes i.iframes
You're welcome! Enjoy your frames and thanks for sharing your experience.
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TSCanberra
- 2 reviews
- 2 likes
Great Service
I'm a first time customer. Ordered some hard to get frames on Sunday, received on Tuesday. I'd been waiting on a prolific online advertiser to supply for 30 days and a bit of further digging unearthed iframes. Good job!
Prompt service.
1 comment
iframes i.iframes
Thanks for your feedback! Glad you are happy with the service.
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GirlfridayGold Coast, Queensland
- 4 reviews
- 5 likes
Cheap sunnies, genuine brands, fast delivery, fast refunds
Ordered 2 pairs. If you order before 2pm they are delivered the next day. Glasses arrived as promised, one pair not right for me, emailed them the next day, had immediate response with a mail voucher for FREE return, posted back Friday through Aus Post, refund received on Tuesday. Awesome service. Will never buy from retail store again. Saved $140 on the pair I kept.
1 comment
iframes i.iframes
Thanks for your feedback! Glad you are happy with the service and price.
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Buyer3149Victoria, 3149
- Verified customer
Delivered on time, huge saving!
My item wasn't in stock, and the website clearly advised it would take 10? to 20 business days to arrive. For a saving of $150, I didn't mind waiting. Frames arrived in 11 business days. Great experience, I never leave reviews, but this time I had to as I was impressed.
1 comment
iframes i.iframes
Thanks for your feedback! Enjoy your frames!
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Questions & Answers
Cliffasked
CLIFF
I am wanting to order a pair of Maui Jim OLA MATT BLACK 764-02....do you have any in stock?
I live in Perth West Australia, so what would be your delivery time?
1 answer
iframes i.iframes
Hi Cliff,
Thank you for your enquiry.
We can confirm that model Maui Ola 764-02M (Matte Black frame and Neutral Grey Polarised lens) is currently available in stock. We would also like to inform you that delivery time estimated for Perth is up to 2 business days from the date of dispatch.
Kind Regards,
iframes support
Deniseasked
What is the cost for delivery to mebourne 3038 and will I receive glasses before Christmas?
Thanks
1 answer
iframes i.iframes
Hello Denise,
Thank you for your message.
We offer free delivery worldwide and if the frames are available in stock then you should receive the frames within 2 business days.
Kind Regards
iframes support
Ruiasked
Hi there, Do you hold the Maui Jims Ohia (R703 - 02S) in stock at the moment?
I am located in Sydney, Australia and was wondering how long it would take to get these sent to me?
Lastly, what is your return policy please?
Thank you for your help.
1 answer
iframes i.iframes
Hi Rui,
Thank you for your message.
We can confirm that model Maui Ohia R703-02S is currently not in stock and estimated delivery time is up to 9-20 business days.
Kind Regards,
iframes support
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iframes i.iframes
You are most welcome! Thanks for shopping with us.