6-7 weeks to get something delivered a few kilometers when website says they’re in stock at Logan. Cancelled order. Going elsewhere. Terrible service. Other furniture stores keener for business -disappointed

At the time I wasn't aware of this official statement from Australia Mint but had I knew it would've changed the outcome. I totally wasted my time, petrol and energy going there with my cash. Unfortunately you can't post anything on their facebook page or contact a person because everything is online, right! But here is the proof:
https://www.ramint.gov.au/news-media/news/cash-usage-regarding-covid-19
Wish I could make this public - to shame their attitude. Businesses CAN NOT refuse your cash - print this page and let them call their manager.

The Ikea Store located in brissy is an efficient and effective way of buying an extensive variety of quality products that will last the years, plus the food there is divine!!!

Have to drive to there. The quality are mostly fine. I prefer easier assemble steps. Delivery fee is too high. I wish IKEA can have more real plant decoration collection

Very flexible and easy to install. Very easy to assemble with guide book provided to understand it better. Good value for money. Highly recommended and lots of variety are available in store or online to choose from.

Over $10,000 worth of PAX & Komplement ordered from Logan store - that was the way part. Trying to get it delivered has been - to put it musky - a complete nightmare. “Customer Care” has blatantly lied to us about our delivery & it’s status! Having taken time off work to recieve the order we have now waited it home for two full days (no one calling us to tell us the order was in fact not being delivered as promised) we have now been told it’s going to be at least a couple more days before we can expect delivery (but no promises)!
Quick to take our money - Card factor zero since!
You should be ashamed to call it customer care!
What a joke.

Took an entire day off work as told explicitly in an email, on phone and texts that the parcels would arrive on a particular day between 8am-8pm. Delivery company did not show up. Tried calling customer service line 3 times (minimum 45 minutes wait each time before hanging up), got through after 1 hour on the 4th go. They had no idea where the parcel was and said maybe it would come in a few days time, perhaps if I could take another day off work as they cannot leave the parcels in a safe spot. Are you kidding me? No regard for the value of their customers' time or purchase.

Paid for the in store kitchen consult at ikea Logan. Travelled 2 hours to the store and home again. We are upto the 3rd issue with the plan, once we have travelled the 4 hour round trip to fix their error and now our kitchen is in and done and we have another. The team member helping me at the moment blames us...we paid to have a 'kitchen specialist' do the planning so we would have NO issues. Don't waste your money on it.

Ikea may be reasonably priced but there are other ways of paying for things esp the time you waste waiting for service, trying to plan a kitchen with their hopeless kitchen planner, waiting for the scant and begrudged help from the kitchen area as well as all the time trying to get in and out of the store in a timely manner. Website info incorrect and when you phone to advise them and ask for help of this the wait is so long you give up. I wonder if service is so poor worldwide or is it just another case of giving Aussies second rate service? Unlike others we have no trouble assembling items but if we had to pay for assembly I'm sure we could buy a better product already assembled.

Technically, ikea don't have a phone on which you can call, wasted almost 2 hours and still couldn’t get through. Had ordered a bed for home delivery, but some nasty sofa covers came through instead, haven’t heard from Ikea since then

Wow, I am appalled at the care factor IKEA has for it's online customers trying to track down their orders, you wait hours on the phone only to be told..... well nothing!....not interested in helping, totally rude. Then you have to deal with Toll delivery, they will send you an email asking if you would like them to leave your parcel at your door, yes thank you, but they don't, they leave a card, so then you follow up only to be told they don't take any notice of the email you sent them and they will redirect your parcel which will take another 3 days!! Don't do it people, spend your hard earned money somewhere else! :/

Getting it delivered was so painful don’t know how painful the assembling would be just trying to get over the frustration of organising the delivery.

Unresponsive poor communication demand you update your details but fail to let you know that your delivery has been delayed.
Don't respond to e-mails in a reasonable time other to give you a ticket number.
Factory damaged goods.
Can't get a person to reply to my quality complaint.
Therefore this message.
What happened to Scandinavian efficiency?

An absolute joke. Waited all day for phone call for delivery. No contact at all. Called customer service...have been on hold for 1hr third time today. Seriously !!!!