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Reviews

(435)
(20)
(9)
(5)
(39)


Jess

JessSydney, NSW

  • Verified customer

Must book when moving!

published

I had such a struggle with a seperate moving company (My Moovers) that I had booked before iMove group.
They were 5 hours late, the customer support were incredibly rude and I was incredibly stressed.
That's when I called iMove group, Mary in the office was incredibly understanding and kind, getting somebody out to me in about an hour.
The boys moving my 1 bedroom place were incredibly quick and careful with my furniture. I couldn't find a fault in anything they did.
Thank you iMove group for saving the day!!!


Brindha

BrindhaSydney Surrounds, NSW

  • Verified customer

Excellent service

published

Small volume of items, mostly musical instruments, moved from Sydney to Melbourne. Timing was prompt and great. Removalists were professional and courteous and very careful with the items. Thank you so much for making this move easy.

Sophie

SophieSydney, NSW

  • 5 reviews
  • Verified customer

Problem solving at its best

published
Nick Saunders

Nick SaundersSydney, NSW

  • Verified customer

Highly recommend Ragheed and Steve

published

I Move were punctual, organised and made my move so easy. Ragheed and Steve were simply fantastic. I had some extremely heavy furniture and they handled it carefully and masterfully




Sam

SamSydney, NSW

  • Verified customer

Move 3 bedroom house

published

Bashar and ammar took good care of our belongings and did well moving in the heat. We had some very heavy furniture. I got quotes from many companies and this company was good value.


  • Verified customer

Quality move .

published

Those guys are very professional and fast I have used them twice, interstate and local and they were great with both moves .also the office were helpful . Highly recommend them


  • Verified customer

Terrible Experience. Would never recommend using them

published

Staff were slow. None of the furniture was wrapped. Mattresses weren't wrapped. Had to move boxes up the stairs as they were left downstairs despite asking them to take them up.
My 65 year old mother ended up helping me move the furniture.


  • Verified customer

Ivan and noor

published

Ivan and Norr were absolutely fantastic, moving our stuff under the most trying of circumstances, they were always professional and courteous and took good care of our belongings, with everything arriving safe and sound and in good time. Thanks so much!

Peter

PeterSydney, NSW

  • Verified customer

Well organised, helpful, friendly and professional

published

I've had two very positive experiences moving between cities with iMove. I found their quoting process straightforward, their fees fair, their contact helpful and the removalists punctual, hard-working and professional. I'd recommend them!

1 comment
iMove
Allen W.iMove

Hi Peter, thank you for your kind words. We hope your enjoying your new home :)

Sarah T

Sarah TSydney, NSW

  • Verified customer

Friendly and efficient

published

We moved a 2 bedroom apartment interstate and the guys in Sydney were super efficient and really friendly. We haven’t had a chance to review the guys at the other end (in Melbourne) but I am sure they were just as good.

1 comment
iMove
Allen W.iMove

Thank you for choosing iMove to accommodate with your relocation and we hope you are enjoying your new premises and appreciate your feedback


Leanne Collins

Leanne CollinsRichmond-Tweed, NSW

  • Verified customer

Ivan and noor,

published

Very fast and great removalist recommend to anyone, they got the job done quickly and i was very pleased with the work they did and how quickly they got here from my previous address 9/10 hrs away I was very surprised on their timing. Very happy with these two.

1 comment
iMove
Allen W.iMove

Thank you for choosing iMove to accommodate with your relocation and we hope you are enjoying your new premises and appreciate your feedback


Chris G

Chris GSydney, NSW

  • 2 reviews
  • Verified customer

Excellent

published

Amazing interstate removal service (Savio and Julian)
We moved our one bedroom apartment from Melbourne to Sydney. iMove gave a competitive quote with great customer service. Savio’s removal was exceptional. They took much care to pack, wrap and store our items. When moving in they were very careful with no damage to our goods or walls etc. Very friendly and professional, made our interstate move very easy. Would highly recommend imove to anyone moving their house. Chris

1 comment
iMove
Allen W.iMove

Thank you for choosing iMove to accommodate with your relocation and we hope you are enjoying your new premises and appreciate your feedback


  • Verified customer

Seamless move from go to whoa!

published

We recently moved two households from Sydney to Brisbane. Amanda guided us through the process beautifully, assessing both loads before coming up with a solution which worked extremely well for us. We had one 16 tonne truck & one 12 tonne truck with three men who worked tirelessly to ensure our goods left on time and arrived on time. Highly recommended.

1 comment
iMove
Allen W.iMove

Thank you for choosing iMove to accommodate with your relocation and we hope you are enjoying your new premises and appreciate your feedback


Eve

EveSydney, NSW

  • 2 reviews
  • Verified customer

It was a good move until it wasn't...

published
2 comments
iMove
Allen W.iMove

Hi Eve, unfortunately due to the bush fires we had huge delays & normally a job like yours would be done within the time frame given but the guys were stuck on the highway for hours & hours. Apologies for any inconveniences caused

Eve
Eve
Amela M.

Amela M.Sydney, NSW

  • 3 reviews
  • Verified customer

An absolute shambolic experience

published
1 comment
iMove
Allen W.iMove

Hi Amela, Thank you for your feedback and we apologise about your experience. Can you please give me an urgent call when you are available on 1300046683 to discuss this further.
Regards,
Amanda

Glen

GlenSydney, NSW

  • Verified customer

Ivan and noor

published

Very professional and helpful. Also very careful with fragile goods. I would recommend them anytime. We will be using only this team for our moves. The boys were also on time

1 comment
iMove
Allen W.iMove

Thank you for choosing iMove to accommodate with your relocation and we hope you are enjoying your new premises and appreciate your feedback


Kalisa

KalisaSydney, NSW

  • Verified customer

Ragheed and Arther are very professional and efficient

published

We moved from NSW to VIC, it only takes one day for them to deliver all the furniture with perfect condition. They are very efficient and professional, helping us disassemble and reassemble big furnitures, organising spaces in the truck. They are on time all the time. Would recommend.

1 comment
iMove
Allen W.iMove

Thank you for choosing iMove to accommodate with your relocation and we hope you are enjoying your new premises and appreciate your feedback


  • Verified customer

Bad start but guys were great

published

First the truck didn’t arrive on time but once they had allocated a new truck those guys were fantastic. Ragheed and Arter were awesome and polite great customer service. They worked hard and fast. And went the extra mile. Would recommend these guys any day

1 comment
iMove
Allen W.iMove

Hi Rusty,
Apologies on the delay there were huge issues due to bush fires with our trucks but i am glad overall you were happy with the service our guys provided. Thank you for your kind words & feedback


Tina M

Tina MWide Bay-Burnett, QLD

  • Verified customer

Last Minute Cancellation

published

I booked four and a half months ahead of moving my 4 bedroom household furniture interstate and they cancelled on me 6 days before my move. They then range me later the same day to say that for an extra $1000 they could hire a truck with 2 workers to complete my move. It was very stressful and disappointing for me as I had to scramble to find a new mover and lost half a day calling around to find another mover. At least I got my deposit back.
I would never recommend them to anyone!

1 comment
iMove
Allen W.iMove

Hi Tina we were unable to get our trucks across the border from NSW due to bush fires we only had the option of renting a truck for you in QLD. Apologies on any inconveniences this has caused this was not in our control.


Christy Lee

Christy LeeGreater Melbourne (Inner), VIC

  • Verified customer

Ivan and noor

published

Ivan was polite and friendly, move done perfectly no issues or hassles. Was a very hot day, no complaints or concerns. I would definitely use imove group again. Thank you!

1 comment
iMove
Allen W.iMove

Thank you for choosing iMove to accommodate with your relocation and we hope you are enjoying your new premises and appreciate your feedback


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Questions & Answers

Rory

Roryasked

When you failed to provide a refund and I was then forced to lodge a complaint with the Office of Fair Trading, why did you refuse to respond to them and their queries? Something to hide?

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Ana S.

Ana S.asked

I am compering prices to move from Quakers Hill to North Rocks. Thanks

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