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Reviews

4.2

47 reviews
5
(37)
4
(1)
3
(0)
2
(0)
1
(9)
  • Build Stage
    • Post-Construction (25)
    • Mid-Construction (1)
  • Customer Service
    4.7 (23)
  • Site Admin
    4.5 (22)
  • Timeliness
    4.6 (20)
  • Structural Integrity
    4.7 (19)
  • Plumbing & Waterproofing
    4.7 (17)
  • Electrical & Lighting
    4.7 (18)
  • Flooring
    4.7 (18)
  • Transparency
    4.6 (21)
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  • Verified customer

Infinity building group is my right choice

published

Infinity building group is your right choice for overseas investors
Infinity team are very friendly and helpful
I only had 2 meetings with one of Infinity sales ( to discuss the house plans and Handover ) as I am live in china no time to visit Australia, They made very simple and easy job to build my new house

Infinity Building Group, YOU CAN TRUST !

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2022
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1 comment
Huang
Huang

Good job infinity!

ETH83

ETH83Greater Melbourne (Metropolitan), VIC

  • Verified customer

Brilliant company with outstanding finish!

published

Infinity from the beginning catered to our needs. Their initial meeting with us was informative, friendly and they were happy to discuss many options to make our dream home come true. The build was very well managed, with regular fortnightly updates. The building process was quick, easy and the communication throughout was great. Our new home is finished beautifully and the quality of products and appliances used is fantastic. We want to thank the staff at Infinity for making our dream home a reality!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2022
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Muhammad

MuhammadGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Excellent house construction work

published

Infinity Property Group just finished my house construction even before time and with excellent quality. I hired external Private inspectors for PCI inspection and they were also very satisfied with the quality of the work, apart from few/minor cosmetic issues which infinity property group managed to fix. Excellent job. I’m writing this review after I’ve moved in and lived for few months.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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SPI411

SPI411Greater Melbourne (Inner), VIC

  • Verified customer

Raliable, Valuable and Transparency!

published

We are thankful for a friend who referred us to Infinity as they build theirs on them as well. The customer service and friendly approach in assisting me with making the right choices was more than I anticipated. The quality is of great workmanship, the service during the build process was nothing short of amazing, Nothing ever seemed to be difficult. Our site manager was always contactable as well as our client liaison manager. Construction was well planned and thorough, not at all rushed, and completion was much sooner than estimated! Quality and polish from start to finish.
Reliable, affordable, transparency

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2018
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ZLL

ZLLGreater Melbourne (Inner), VIC

  • Verified customer

Very Streamlined Building Process

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2018
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ZZZ

ZZZGreater Melbourne (Metropolitan), VIC

  • Verified customer

Save me from a terrible situation, built me a great home!

published

I had my house finished fast and great quality in Point Cook,Infinity saved me from a bad experience with another builder in Western area, who was unfinished and huge delay to lots owners in that area. Lucy me meet Infinity, great help in processing of construction and Services after hand over. I do give them a great mark! Use them to build your ones!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2022
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Excellent experience of building my dream home!

published

It started with meeting sales consultant at Infinity building group show house with excellent explanations of plan and inclusions.
We received all updates from admin staff during construction of our dream house .
Settlement of our house was great with 100% complete inclusions .

I will prefer same builder to build my next investment property too.

Customer Service
Site Admin
Build StagePost-Construction
  • Verified customer

Amazing Results

published

It was an amazing experience dealing with the sales people from Infinity Property Group. Our experience with the administrative staff and construction staff was smooth. We received our dream house as promised by the company on time. My wife and I would recommend them as a builder to our friends.

Build StagePost-Construction
Wantirna

WantirnaGreater Melbourne (Outer), VIC

  • Verified customer

Don't Build with Them! Such a Nighmare

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2018
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Sheree G.

Sheree G.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Quality finishes, seamless build time, beautiful homes!

published

Infinity has been sensational through out this entire process. We haven't built before and they made the experience a wonderful one. They are professional, they don't cut corners, if there are any problems then they fix them straight away. Their products are high end, their service is wonderful, they do everything to make your house a home.
I'm pretty happy that we decided to build. Easy and straightforward, a bit of fun and a nice new house at the end.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2018
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Parvinder

ParvinderGreater Melbourne (Metropolitan), VIC

  • Verified customer

Absolutely amazing house !!

published

Building a house can be a nightmare but having a team of professional team who are passionate about their work can make it much easier and stress free ..from the floor plans to the handover of the keys it was all smooth process .. a very big thank you to Navjosh Singh for guiding and helping us in every stage of the process ..I highly recommend infinity property group ..

Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
Construction End DateDecember 2018
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  • Verified customer

Thank you for building My Dream

published

Me and my wife would like to take this opportunity once again to thank the Infinity Team for making our dream come true. The entire build process was handled in a professional and a timely manner. The Infinity inclusions was very up to date and very stylish. Thank you Infinity for making my families dream come true.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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SHAOHONG

SHAOHONGGreater Melbourne (Outer), VIC

  • Verified customer

Thanks for Turning Our Dream Home into Reality

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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Palman

PalmanGreater Melbourne (Outer), VIC

  • Verified customer

Reliable builders

published

We are satisfied with the service and will recommend this to my family and friends. We got our house constructed under five months with properly mentioned quotation and no extra surprises whilst construction After service is good too as they listen to the queries and get that fixed.

Build StagePost-Construction
Bales BH

Bales BHGreater Melbourne (Inner), VIC

  • Verified customer

Quality Business for a Quality Build!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2018
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BOT150

BOT150Greater Melbourne (Metropolitan), VIC

  • Verified customer

An amazing experience, Quality Home & Excellent Service

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2018
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YY OZ

YY OZ

  • 3 reviews
  • Verified customer

Fantastic Home, quality inclusions throughout

published

The whole process was seamless, from signing of contracts right through to Handover the builder communicate well and make sure house ready for mover in.
We would happily build another house with this builder.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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Nick

NickGreater Melbourne (Outer), VIC

  • Verified customer

Highly recommended.

published

Quality, finishing and all inclusion are top class which normally upgrade with other builders. Best Customer service. Keep up good work Infinity Group team. First, on pre-sales, Infinity Group did something nobody else would - they provided us with numerous price estimates. We had specific requirements and Infinity met them all. Infinity had up front pricing and excellent presales. We knew what we were getting and how much it would cost. Builder’s team is very knowledgeable and made sure that we understood the overall building process. Sales team is always available to answer our questions. Time frame of construction is earlier than expectation. Really appreciate their work and thankful to the whole team.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2022
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Tarneit House

Tarneit HouseGreater Melbourne (Outer), VIC

  • Verified customer

Good customer service and fast contruction.

published

The construction time only takes about 10 months, much faster then my other friend. Quite good reporting and communication along the way. Happy with the final house, it actually looks better than on the sales brochure.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2022
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HAI YU

HAI YUGreater Melbourne (Metropolitan), VIC

  • Verified customer

Extremely happy

published

My friend said to use Infinity Building Group to build my investment house and I am so happy I listen. I was worried because overseas investor but everything was very happy. Infinity send me photos every time and the house is finish fast and very good quality. Thank you Infinity

Customer Service
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
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Page 1 of 3

Questions & Answers

Amsi

Amsiasked

Hi .i am going to do contract with this company for my first home build. There are mix reviews about it. I am really confused. I have seen a video on youtube about their unfinished work, really scared. Can anyone please give me an honest opinion? Yhanks

2 answers
Thusitha
Thusitha

Hi Amsi,what I've explained is my experience. Could be different to others. To be honest I am still chasing up with them for some maintenance work even after 13 months of handover. Some are major. And my major concern was their communication and un-professional way of handling situations. I did my first home and it was a nightmare and delayed for months. I can only recommend not to go with them but purely decision is yours. Thanks

Evelyn W.
Evelyn W.

I have been chasing them for 2 and half years to fix my house leaking problem and they seems to blocked me. Now the never reply my emails and never answer my phone calls

Nuwan

Nuwanasked

HI All, i'm about to sign a contract with this builder . Reading all these review gives a very mixed feeling. Could anyone point pluses and minuses with this builder. thank you

2 answers
Thusitha
Thusitha

Hi Nuwan, if you can ring me xxx xxx 428. Thanks Thusitha

Lovepreet
Lovepreet

Hi nuwan, you can ring me on 0430433651 (preet)

S L

S Lasked

To those who have built with them, may I know how is the quality of the furnishings like flooring, tiles, kitchen, bath?

4 answers
blue07
blue07

Hello S L I must apologise for taking so long to respond but I just found this email. Quality of inclusions was great.. They don't use base model anything. I hope this hasn't come too late to be of help and good luck with your build

S L
S L

Great thanks for your reply :)

Preet
Preet

Hope you didn't end up building with them!!

Get an answer from our members and Infinity Building Group representatives

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