Was a great account, What a shame it's all about to change in March 2018. Feeling very angry having to make purchases every month to get higher interest on Savings Maximiser . I will now transfer to Rabo Direct or Ubank .This should not apply to existing customers

- 2.8 interest rate is good.
- Not happy with the $100 bonus thing, never receive it, the conditions weren't consistent, different conditions to meet in referrer email and their own website.

Opened account in Jan 2017, never received any bonus rate. Called in May 2017, same glitch: we are having a system error.... we will manually fix this for you.
Called four times already, nothing has been done yet!

I can access any access FREE of charge. They immediately revert whatever is the transaction charge for any ATM across Australia. Even ATMs in 7-11, pubs or groceries. All you need to do is just deposit $1000 within a month and use your ATM card 5 times in a month. It can be a tiny transaction also. Fairly simple huh!
You can use the promo code [code removed] while opening the new account if you want $100 reward. It takes around 45 days to credit the amount in your account...still a bonus, right? ;)
Referral code is EJE382. Put it while filling your details to open the new account.

Opened a new account at the start of the year. Twice I've had to contact ING after they hadn't applied the bonus interest. Their response was "It appears you have been affected by a glitch in our system". Pretty handy "GLITCH" for them huh!

Would recommend for anyone with this account to keep a close eye on the interest you receive.

Signed up a little while back and am loving the ease of ING, I set up a number of accounts and makes online banking simple. Also, loving the 3% savings rate without needing to lock it away.

I found the other day a Facebook group page dedicated to updated $100 sign up referral codes. It has a logo image of a orange circle with a money bag.Wish I had of found this when I signed. But thought I would mention it for others to take advantage of.

You won't have any dramas with ING, they are good.

Have a ING's Direct Saving Maximiser account and absolutely love it! It's easy to use technology for transfers, great benefits and friendly customer service. I'm a very happy, loyal customer!

My wife and both have an orange every day account linked to our 2.75% saver. It is mentioned in a few financial advice experts such as Scott Pape (Barefoot investor) as a great account for your savings, no bank fees, no ATM fees :)

I have used ING's Direct Saving Maximiser for a few years now. Great product for putting your money away (and not being able to easily dip into your savings). I have four of these accounts and use them to save for things like holidays, car maintenance, kids education and one for a Xmas club. Simple, easy to use and pretty good customer support too!

Pros: Excellent mobile app, customer service is exceptional, no ATM fees, Visa PayWave, good savings account (Savings Maximiser), Android and Apple pay.

Cons: They ditched the PayWave rebate (a huge selling point of their Everyday Transaction Account), and they don't offer frequent flyer reward Debit or Credit Cards.

I must have had my Savings Maximiser account for over 10 years now and I've never had any trouble. I feel more secure with my money in that account as opposed to a day to day account as it would be harder for someone to access it. The interest is much better than any other account. I've changed my linked day to day transaction account and found that was easy (but secure) to do as well. I'm really happy with them and have no plans to change in the near future.
Secure and easy to use

I have only been an ING Direct Savings Maximiser customer for a short time. I have been very impressed with the ease of setting up and operating the account. The 'no fees' is a major plus. My online enquiries have been promptly and efficiently managed - way better than my other, mainstream, bank. On one occasion I was phoned by one of their officers and they were very polite and helpful, and everything they promised actually happened. I think I will be a long term customer of ING.
Ease of setting up and operating the account; customer service is first class; no costs to me at this stage

Just opened a Savings Maximiser account with these guys the easiest bank I've ever dealt with simple access to get the account.
Had to ring them twice with a couple of enquiries'got straight thru with no delay.
Great interest rate for new accounts and the on going rate is not bad.
Could not say a bad word about them and the phone staff were great

The most horrible unhelpful site i have ever come into contact with and i hope i will never have the need to use it again. I have got to wait until thursday this week to access my own money that was deposited today. I wanted to transfer it into another account. This is not how a bank account should operate especially as it is your own money and you have an urgent need for it.

Have been a customer of ING for quiet a few years now and can honestly say I have had no problems whatsoever. The staff are friendly, informed and helpful. The interest rate isn't the best but the ease of use and level of customer service more than makes up for that.
Easy to use, No fees, No hidden fees, Great customer service.

I love it for saving my extra cash! No costs or fees and i can't touch it unless i use the net and i have to wait 3 days. So great for me for not spending it :)
Also easy to set up & use. Thumbs up!
Easy to apply, great security, easy to use website, great interest for new customers, no costs or fees, friendly Asutralian customer service, set up accoutn within 10mins!
Takes 3 working days to get money out and the only way to get the money is through your connected bank account.