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Charles C.Sydney, NSW
Replacement hot water system
I had an old gas hot water tank. I employed Inline Plumbing and Electrical to replace a band new electric hot water system with my solar power. I find they did a Good work and efficiency.
2 comments
Thank you very much!
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The reviewer stated that an incentive was offered for this review
Amazing experience
Great advice on the phone, these guys came within an hour of calling and I had a new hot water system by lunch. Would definitely recommend them on service, knowledge and experience, advice and price. Very satisfied!
1 comment
David L.Inline Plumbing & Electrical
Hi Adam,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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Kimbal C.Sydney, NSW
Replacement hot water system same day!!
Called in the morning for replacement hot water system. Given firm price on the phone and installation completed by 3pm
All this on Monday 30.12.19 great service at reasonable price. thanks
1 comment
David L.Inline Plumbing & Electrical
Hi Kimbal,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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VikiSydney, NSW
Excellent service
I just wanted to express my gratitude for your excellent service. Our hot water system died last night, Peter & Michael came and replaced it super fast this morning. When I spoke to Peter last night while the hot water system was leaking, he was so easy going and calm - he immediately calmed me down. While my hot water system was getting fixed, my mum who lives close to me, rang me all worked up as her tap had a massive leak.
My dad passed earlier this year; he was our Mr Fix It. All these things he used to do and give us advice on- now were...Read more
1 comment
David L.Inline Plumbing & Electrical
Hi Viki,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
Similar opinion? Write a review on ieatwords.com.au!
HarrySydney, NSW
Reliable, Friendly, Efficient & Professional Service
Highly recommend and excellent service with over 30 years experience.
Both David and Michael were very courteous, friendly, reliable and an absolute pleasure to deal with. Keep up the fantastic work.
1 comment
David L.Inline Plumbing & Electrical
Hi Harry,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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ScottSydney, NSW
- 2 reviews
Friendly, reliable and sincere service
Inline were so helpful and friendly. Both on the phone and in person, they were courteous, friendly and were absolutely reliable, doing everything they promised. They turned up on time, they were respectful and understanding of our situation. I feel like they did everything they could to help us get a new water heater installed quickly with no fuss at all. So lucky to have found them! Id recommend them in a heartbeat!
1 comment
David L.Inline Plumbing & Electrical
Hi Scott,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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EmanuelSydney, NSW
- Verified customer
Trustworthy, friendly and excellent service!
Inline Plumbing and Electrical are extremely reliable and did a brilliant job installing my new water heater. They were very efficient, clean and made sure everything was to my liking. I will definitely be using these guys again and have already raved about them to friends and family.
1 comment
David L.Inline Plumbing & Electrical
Hi Emanuel,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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RobertIllawarra, NSW
Technician caused damage
Technician was good manered, quick install, hot water system works fine, but there was damage caused to my wooden floor and the concrete outside. They are accusing me of causing the damage myself instead of accepting responsibility, insisting that there is no way a hot water system on a trolley could cause the damage, and trying to pass the blame on in any way they can. After hours of conversations with various staff members and managers, who raised their voices and talked over me, they did get me frustrated enough to use 2 swear words (which I...Read more
apologised for), I even offered to split the cost of repairs, just to save time, before I go to fair trading or take legal action. Waiting for their response but I am not hopeful. Also I have been advised by their manager that leaving a malicious review is illegal, but I believe this review is in no way maliciuous, I have been factual and avoided any and all personal details, and have the right to post my story.4 comments
David L.Inline Plumbing & Electrical
Hi Robert, Unfortunately your unit is in a disgraceful state - it is unhygienic & was a health hazard to our installer. Floor boards were missing near your old water heater, there were damage marks & ... Read more
dust on your floor boards throughout your unit. There was cockroach poo (which you asked us to clean up for you) and there were boxes & rubbish throughout the unit (to an extent we have rarely seen). You agreed you had to spend serious time clearing a pathway from the front door of your small one bedroom unit before we arrived on site, to enable us to get to the water heater. The scratch marks from the entrance through your living area were not caused by us they were either caused by you moving your massive amounts of rubbish & boxes around or by your cleaners the day before. Our plumber carried the new 50L water heater in & trolleyed the old ruptured tank out (on a rubber wheel trolley) straight to his ute on the street. We may seek legal advice as we absolutely deny causing any damage to your premises and feel that we were threatened with the bad review if we did not pay for repairs. Review sites should not be used as a platform to extort money from companies using fabricated reasons. We are a reputable company and have been trading for over 30 years, we would definitely take responsibility for any damage we cause, however, we will not bow to extortion.You were advised of the situation before hand and yet you were so keen to get the sale you where fine with that. No boxes, furniture, or rubbish were moved by the cleaners from inside the unit to the ... Read more
outside and even if furniture was moved, that would not explain the scraping on the concrete outside the unit including the workman's boot prints. You don't even have the facts straight, I am in a 2 bedroom unit to begin with, and you haven't seen the site (even though I offered to allow you to do so and inspect the damage. You are also making assumptions on what caused the damage, these are deep gouges in wooden floors and concrete, something that could only be cause by something heavy and made of metal or stone, something like say a 50L Hot water system. At the time the workman did not deny the damage, even discussed insurance paying to repair the floor, it wasn't until later that other people called me and said he denied causing it.David L.Inline Plumbing & Electrical
Hi Robert, as discussed yesterday, we have photos of the state of your floor boards and rooms throughout the unit - they are in an appalling state and present a health hazard (one of the worst states ... Read more
we have ever seen a residence in). As per my original comments above, you had spent serious time clearing a pathway from the front door of your small unit before we arrived on site. Considering what the rest of your floors are like & the fact you moved many boxes & furniture to create a path for us, either you caused the damage when dragging all your stuff around or this was the original condition. To repeat, the new water heater was carried in & the old trolleyed out on rubber wheels all the way to the ute. Our photos present a very clear case.Similar opinion? Write a review on ieatwords.com.au!
Warrick A.Hunter Region, NSW
Great choice
Competitively priced, on time quick and easy installation of my hot water service. Happy and knowledgeable staff. I recommend these guys if you need a job done right, cheers fellas
1 comment
David L.Inline Plumbing & Electrical
Hi Warrick,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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Professional service .
Mark from Inline Plumbing and Electrical arrived promptly to fix a leaking hot water pipe. He displayed professionalism in every way - workmanship, tidiness, politeness and the ability to communicate effectively. I have recommended this company to several friends.
1 comment
David L.Inline Plumbing & Electrical
Hi Christine,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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NicoleSydney, NSW
Fantastic job
This company is fantastic. Rang David Monday evening, the job was completed Tuesday morning. Fast, professional, and very friendly service. Price was great also, would definitely get these guys again, highly recommended them.
1 comment
David L.Inline Plumbing & Electrical
Hi Nicole,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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SeanoSydney, NSW
- 3 reviews
Exceptional customer service
I called Inline Plumbing & Electrical for a comparative quote to replace an old hot water system. They said they could install a new one that day, and guess what it was installed within 3 hours of my call! The quick turnaround was phenomenal, I never experienced anything like it before. They also offered a very competitive price, better than the first quote from another trusted plumber I have used before. The installation went quick and smoothly and the installer was very professional and friendly. Based on this exceptional customer service I would highly recommend Inline Plumbing & Electrical.
1 comment
David L.Inline Plumbing & Electrical
Hi Sean,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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NolaSydney Surrounds, NSW
Water heater replacement. Top service!
My gas water heater replacement was made easy by excellent service from David. Very helpful advice, competitive pricing and great communication. The unit was installed promptly and the plumber did a great job. Highly recommend.
1 comment
David L.Inline Plumbing & Electrical
Hi Nola,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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Steve D.Sydney Surrounds, NSW
Great Customer Service
I have notying but good things to say. Great customer service, good price and friendly trade staff. I had issues with a faulty off peak smart controller after new hot water service went in and they handled everything for me. I didnt have to do a thing. Good old fashioned customer service. 5 stars from me.
1 comment
David L.Inline Plumbing & Electrical
Hi Steve,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future
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Fast service and reasonable price
Very happy with same day service and Sara updated me on arrival time through the day.
Mark installed the unit quickly and hot water pressure was restored. Price came in a lot cheaper than other quotes.
1 comment
David L.Inline Plumbing & Electrical
Hi Greg,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future
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HWS REPLACEMENT - First rate service, competitive pricing
Service levels were exceptional - Sarah provided me with excellent advice over the phone and was not overly pushy. Stuart and Zac were very pleasant, efficient and tidied up after the job was complete. 10 out of 10 to all involved.
1 comment
David L.Inline Plumbing & Electrical
Hi Kevin,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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Ray78Sydney, Australia
- 7 reviews
not trustworthy
I had two installers that they were constantly fighting, the older person seemed to be very aggressive and abusive towards the younger guy. As others indicated looks like the installers set a trap for additional $300 for installation of the pressure valves which is way above standard price and it looks like a scam.
Otherwise they brought my unit on time and they finished the job and it seems to be working now.
1 comment
David L.Inline Plumbing & Electrical
Hi Ray, Sorry to hear that you were not 100% satisfied. Over the last 30 years, our goal has always been to provide a professional service, the best advice and quality products to all of our customers... Read more
. Please feel free to give us a call on 1300 465 463 to discuss further. Best regards, DavidSimilar opinion? Write a review on ieatwords.com.au!
SALIMSydney, NSW
Excellent service
Professional plumbers and excellent service. 100 % satisfied. Specially Mark young and intelligent men. Been calling them since last six years. Owner David has more then 35 years experience and looks after his customers very well.
1 comment
David L.Inline Plumbing & Electrical
Hi Salim,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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Service with excellent
Fantastic work and comitment with best price. come on time finish job nicely and neatly .we can found very less people like
Him anyway. can recommend for more friends and family
1 comment
David L.Inline Plumbing & Electrical
Hi Rakesh,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.
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Inline to the rescue of lovely old lady!
My elderly mother's hot water system died after a long life of almost 20 years and it had to do it on a Saturday. I rang the guys at Inline and spoke to a lovely lass who put me on to Peter who was extremely helpful and down to earth and walked me through what replacement would involve. He then organised for it to happen on the same day. Michael and Ian, a fantastic father and son team came out and did a great job replacing the huge hot water system. The quality of their workmanship was excellent - much better than the pre-existing pipework! Thanks Inline for making life simple for a lovely old lady!
1 comment
David L.Inline Plumbing & Electrical
Hi Ben,
Thank you for your feedback and kind words! We look forward to assisting you and your mother with any hot water, plumbing or electrical jobs in the future.
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David L.Inline Plumbing & Electrical
Hi Charles,
Thank you for your feedback and kind words! We look forward to assisting you with any hot water, plumbing or electrical jobs in the future.