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4 questions from our users
rtrishasked
I just bought the InovaAir 8. I can’t unlatch the locks on the sides. Any hints?
3 answers
Shelley C.InovaAir
Thanks for your question. The latches can be tight when new as they have internal springs which keep tension on the filter seals. Just behind the curved section of the latch you can insert a flat item such as a flat screwdriver, push outwards and the latch will open. Let us know if you have any further questions. The quickest way to reach customer service is direct through the contact page on our site: .
Could you post a photo of the latches?
I managed to unlock it, thanks.
Hemasked
Hi,
I decide to purchase E8, the small unit, for my office 25sqm which has so much dust. I can't shut my office' door as many people coming and going. Is that any benefit of buying this with not an isolated room?
No answers
Giselleasked
are these air purifiers easy to clean? what's involved?
3 answers
So simple. There are 3 airlets that in my case build up bit of dog hair thats to big to pass thru which i brush off with my hand or vacuum every now and then.
In terms of filters themselves all you gotta do is undo 2 latches, lift up casing from base and replace outer prefilter ( velcro) which from memory is around every six months. Filters themselves just lift out. So easy
Very easy, unclip cover and replace pre-filter, cuts down on dusting elsewhere too as it's all trapped, not recirculating.
Very simple. Just unclip, remove the pre-filter and dispose of it, take the carbon filters out (just lift up), vacuum it out a bit, then place new pre-filter in. Every 3-5 years the carbon filters need replacing, and that's even easier - get them out and swap them. Easy.
Kyleasked
Besides the obvious health benefits of the air purification, does the e20 make a noticble difference in reducing cleaning/dusting?
2 answers
I can't answer this with certainty and scientific precision, only my own impressions. I am quite allergic to common allergens like dust mites, mould, chemicals, emissions and so on and there is no doubt about a big difference in breathability when it is left on.
As for the cleaning factor, I can only say I think so. I hadn't thought of it before but there is little dust in this apartment. As we are in the inner city with building sites on all sides, this is remarkable. It is also very different to the situation in the serviced apartment we stayed in for a couple of months before moving here. It was about two suburbs away, further out from central Melbourne where the air should have been cleaner, yet it had a strong, visible daily dust build up. That building was only 18 months old, this one is 6 months old.
All up, my hunch is that it keeps the dust levels right down. I hope that is helpful.
Our house has always been fairly dusty. It's not so now. There's still dust deposits on shelves etc but not so much now and we don't clean / dust as much. Also, I can see it deposited on the carbon filter which needs to be cleaned regularly. Breathability wise- it's wonderful!!
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