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Extremely slow and irresponsible staff
I initiated two transfers to my husband who is in urgent need of money due to this coronavirus situation. Both my transfers got cancelled due to some policy of their's which they refused to disclose. Refund for one came through but the other one has been pending for a week now. I have called them and talked to them via chat as well and everytime I call, I get a new due date for refund. I am totally upset and this is my last transaction with them. Western Union is heaps better and offers better rates and way faster transfers.
Please stay away from them, they are fooling you with false promises.
1 comment
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This is good. Helpful
Easy to use and handle... Real time.. can send money in secs. easy, convenient and simple to transfer money. Good Exchange rates. it is a perfect way to transfer money.
1 comment
Team I.Instarem
Hi Mamta, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.
Similar opinion? Write a review on ieatwords.com.au!
Himansu KesariSydney, NSW
- Verified customer
Simple Money Transfer
I have used Instarem many times to transfer money and trust me it's very easy and convenient and simple to transfer your money using Instarem. Overall It has a good service.
1 comment
Team I.Instarem
Hi Himansu, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps u... Read more
s going and encourages us to strive for improvement.
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The reviewer stated that an incentive was offered for this review
Find out how Instarem compares to other Money Transfer Services
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MeghaHobart, TAS
Increase reward point based on transaction
Increase reward point based on transaction. So we can redeem that point in our next transfer.
Overall, has a good service. Received money on time. We can recommend to friends to use this service.
1 comment
Team I.Instarem
Hi Megha, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.
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The reviewer stated that an incentive was offered for this review
SarathCanberra Central 2601, ACT
- 3 reviews
Simple and hasslefree transfer
using Instarem for well over 4 years now. Great Service. I have used Instarem many times to transfer money and its very easy and convenient to transfer your money using Instarem. Excellent Exchange rates. Kudos!
1 comment
Team I.Instarem
Hi Sarath, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us... Read more
going and encourages us to strive for improvement.Similar opinion? Write a review on ieatwords.com.au!
IsuruGreater Melbourne (Outer), VIC
Extremely Poor Service!!
Extremely Poor Service. Waited over 1.5 weeks and still waiting after sending all supporting documentation requested. Called two times and supporting team once denied the receipt of documents and clearly haven't looked into email attachments. Also, not the first time it happened, advised anyone with urgent need to send money, not to fall for the rates unless like to risk waiting LONG TIME!
1 comment
Team I.Instarem
Hi Isuru, We regret for the inconvenience caused. As you aware InstaReM is a regulated service provider and maintains internal policies and therefore further details are requested. We would request yo... Read more
u to confirm your registered email ID with InstaReM so we can identify the issue and connect with you on priority.Similar opinion? Write a review on ieatwords.com.au!
jyoti j.Greater Melbourne (Inner), VIC
- Verified customer
Easy and hassle free money transfer
I have used Instarem many times to transfer money and trust me its very easy and convenient to transfer your money using Instarem. Very happy with the exchange rate as well.
1 comment
Team I.Instarem
Hi Jyoti, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.
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The reviewer stated that an incentive was offered for this review
VarunSydney, NSW
Very convenient
I am using instarem applicatiom since last 4-5 years and its very easy to use and convenient compare to other remit apps in the market. Their rates also very competitive and
1 comment
Team I.Instarem
Hi Varun, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.
Similar opinion? Write a review on ieatwords.com.au!
HFCGreater Melbourne (Metropolitan), VIC
Very convenient money transfer
It has already been a year that my wife and I are using Instarem for our overseas money transfer. So far, we haven't encountered any issues yet. Fees are soundly reasonable.
1 comment
Team I.Instarem
Hi, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Instarem compares to other Money Transfer Services
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NeelamPerth, WA
Refunding transaction amount without specifying reason
After I transfer money to InstaRem, my transaction status automatically shown as request for refund. When I enquired with customer care, I was told because of policy changes they are refunding my money back and they will not be able to process my transection. No specific reason is given why my transection did not take place.
1 comment
Team I.Instarem
Hi Neelam, We regret for the inconvenience caused. Please be advised that all transactions that come through InstaReM are subject to an internal review. Sometimes, we are not able to process a certain... Read more
transaction due to internal regulatory policies which cannot be disclosed.Similar opinion? Write a review on ieatwords.com.au!
SSSSydney, NSW
Excellent transfer rate
Have been using Instarem for more than a year. Very happy with the services and best rates. Plus, also can get the money on time as promised. This is highly recommend.
1 comment
Team I.Instarem
Hi, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.
Similar opinion? Write a review on ieatwords.com.au!
AileenMetropolitan Adelaide, SA
- Verified customer
Seamless overseas money transfer
Been looking for a good overseas money transfer, and found InstaREM. The rates are great, the fees are reasonable. After account setup and verification, the first transfer completed within 1 business day.
1 comment
Team I.Instarem
Hi Aileen, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us... Read more
going and encourages us to strive for improvement.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
It is perfect!!
Instarem offers best rates in the market and convenient and easy to use. It charges a minimum fee on transfer and the money gets transfered on time. Thank you team for the best services.
1 comment
Team I.Instarem
Hi Aarohi, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us... Read more
going and encourages us to strive for improvement.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Have been using it since I have started remittance. Kudos to 5 years of relationship!!
Best rate that you can get with minimal charges!! Sending money to overseas with Instarem is soo simple and easy to add more to it's benefits. Thanks Instarem for your great service!
1 comment
Team I.Instarem
Hi Manas, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.
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The reviewer stated that an incentive was offered for this review
soo simple and easy
Sending money to overseas with instarem is soo simple and easy..funds got transferred in few minutes and no more waiting period. Good exchange rate and excellent service with the team as well.
1 comment
Team I.Instarem
Hi Nisha, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.
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The reviewer stated that an incentive was offered for this review
Find out how Instarem compares to other Money Transfer Services
Know better, choose better.
JoiSouth East Queensland, QLD
Great service
Always get money gets credited to my overseas account in a few minutes. Thanks Instarem for your great service! Even the renewal of account was pretty easy! Much better than many other similar companies!
1 comment
Team I.Instarem
Hi Joi, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.
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The reviewer stated that an incentive was offered for this review
ShivaSydney, NSW
Excellent Service
In just matter of 2 min funds got transferred in overseas account. I recommend instarem as the best service provider for overseas transfer with reasonable fees and best exchange rate.
1 comment
Team I.Instarem
Hi Shiva, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.
Similar opinion? Write a review on ieatwords.com.au!
NiravGreater Melbourne (Inner), VIC
excellent and quick service
I found it really easy to use and very safe really enjoyed the service. the good thing is your details are safe when you next time as it shows all the past records and you don't have to repeat the details again. which is very easy to use.
1 comment
Team I.Instarem
Hi Nirav, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.
Similar opinion? Write a review on ieatwords.com.au!
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Substantially big amount transfer fails through Instarem
If there is an emergency and you have to transfer substantial amount, instarem is not the option. I tried to transfer 2 days back and it failed twice at review and authorise page. And today again the same issue. Customer care has only one reply to it that there might be issue with poli service. Poli service is an important service utilitised by many big firms and if its not working from 2 days then it would on news. I am having a second thought to continue with instarem inspite of its good rates.
2 comments
Team I.Instarem
Hi Glen, We regret the delay and inconvenience caused. Could you please assist us with your registered email ID with InstaRem to check the issue and get back to you.
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Muthulakshmi R.Sydney, NSW
Faster money transfer and easy UI both website and mobile app
Money is transferred to the required bank in few minutes. Application UI is user-friendly both in the browser and mobile application. The customer support team always reachable and very friendly. Have referred many friends and will definitely refer in future as well.
1 comment
Team I.Instarem
Hi Muthulakshmi, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that ke... Read more
eps us going and encourages us to strive for improvement.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
Any heard about ERemit? (https://eremit.com.au). They offer very good rates at zero fees? Are they genuine?
No answers
studdyoneasked
Hi there. Can I use your company to transfer money from my bank account to a friend in Italy that does not have a bank account?
1 answer
Team I.Instarem
Hi, Thank you for writing to us. Currently,we only remit funds through Bank Transfer.
Stella K.asked
Does the serviuce send to any other countries except India? Looking for an alternative to WorldRemit who have deplorable service
1 answer
Team I.Instarem
Hi Stella, Thank you for writing to us. We do transfer funds to many countries. Kindly write to [email protected] to assist you more accurately.
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Team I.Instarem
Hi Sonika, We regret for the inconvenience caused. Please be advised that all transactions that come through InstaReM are subject to an internal review. Sometimes, we are not able to process a certain... Read more
transaction due to internal regulatory policies which cannot be disclosed. Also, the delay regarding the refund was due to the Covid-19 outbreak.