Listing monitored by Intergrain

60 questions from our users

Carmelot
Carmelotasked

Posting again to see if anyone from Intergrain has a comment? I had a new deck installed about 9 months ago, and a light coat of Intergrain natural applied. Then in early December I had a professional painter come and we cleaned the deck with ultra-prep, after which he applied three (3) coats of DWD, leaving to dry for 24 hours between each coat. It’s now end of January and the deck is still tacky the same as Chris mentioned above.



I have since contacted the painter and a rep from Intergrain grain called to review the work, he saw no problem with how the varnish was applied (thickness, pre prep etc.). His only comment was that the specification on the product shows temperature limits and the deck does get up to 60°C in direct sunlight! However, it’s two months now since it was applied and feels wrong when you walk on the deck. To me I don’t understand how your product would soften in direct sunlight and how there seems to be no solution to the sticky issue.

Do you have any suggestions or remedies, or am I going to have to get the deck stripped down and seek a better product that will cope in the Australian sun?

No answers
David M.
David M.asked

Hi woundering where I can purchase Intergrain DWD from north Tasmania region what size tins and what coverage can I expect

No answers
Karen
Karenasked

Have a small stope that is exposed to constant weather which we pulled up to clean and sand. Have coated the boards with 2 coats of ultradeck by brush and will reassemble them. Can I coat with 2 more thin coats of intergrain after assembling, just to give extra protection.



No answers
Rob G.
Rob G.asked

Hi. I have a lot of exposed timber and have painted it with dwd. It is in good condition still. Is it possible to paint over with Ulta deck as i believe it lasts longer

2 answers
David
David

I wouldn’t use ultradeck as you’ll have to sand back to bare timber and it doesn’t last. Light sand, clean and put a few more thick coats of dwd and will last over 10 years. Applying a coat is quick and easy and 3 coats might sound a lot but it will last a lot longer and is with the little bit of extra work

Rob G.
Rob G.

Thanks for the advice.

Chris W.
Chris W.asked

I have put 3 coats of Intergrain Heavy Duty (previously DWD) two weeks ago and it picks up footprints very easily and looking at the deck from an angle in sunlight, deck looks dirty. Is this normal? Product still feels slightly tacky so wondering if this will go away with time. Deck looks beautiful in the shade.



4 answers
Intergrain
Lachlan M.Intergrain

Hi Chris,

Heavy Duty takes about 7 to 14 days to cure. However, sometimes due to environmental conditions it may take longer to cure, especially in cooler months.

If this still progresses in the next week or so, clean the surface with Intergrain UltraPrep Timber Cleaner and you should be all good. Glad to hear it looks beautiful in the shade, of course we want that to be the case in the sun too!

Kind regards,
Lachlan

Carmelot
Carmelot

Hello Lachlan I am having the same problem. I had a new deck installed about 9 months ago, and a light coat of Intergrain natural applied. Then in early December I had a professional painter come and we cleaned the deck with ultra-prep, after which he applied three (3) coats of DWD, leaving to dry for 24 hours between each coat. It’s now end of January and the deck is still tacky the same as Chris mentioned above.

I have since contacted the painter and a rep from Intergrain grain called to review the work, he saw no problem with how the varnish was applied (thickness, pre prep etc.). His only comment was that the specification on the product shows temperature limits and the deck does get up to 60°C in direct sunlight! However, it’s two months now since it was applied and feels wrong when you walk on the deck. To me I don’t understand how your product would soften in direct sunlight and how there seems to be no solution to the sticky issue.

Do you have any suggestions or remedies, or am I going to have to get the deck stripped down and seek a better product that will cope in the Australian sun?

Chris W.
Chris W.

Hi Carmelot, the tackiness of the deck did eventually settle down for me but it took a long time. Still, I'm pretty unhappy with the product... (1) leaves unsightly scuff marks, and worse (2), I had some slightly muddy footprints on the surface (about 6 weeks after application), which i didn't worry about, thought it would wash off. It didn't and now I have permanent muddy footprints! I even tried scrubbing it off. It's like its embedded in the finish now. I plan to lightly sand and put another coat on before I sell and hope that makes it better. I was prepping the deck to sell my house.
Very disappointing product!

Paula
Paulaasked

Does this product come in a clear

No answers
Akew
Akewasked

I have a spotted gum deck that is highly exposed to weather over last 15 yrs. Have used Quantum Old Gold with a few recoats, it seems to show white discolouration when wet so sanded back 2 yrs ago and applied a tinted polyurethane that didn't last more than 12mths. About to sand back again and I am aware that nothing will last forever but thinking of trying DWD this time. If I have the timber back to raw and clean what is the right way to apply?

No answers
Keith W
Keith Wasked

Looking to renovate a merbau deck that was done with Sikkens about 5 years ago, can I use Intergrain DWD over the sikkens product?

2 answers
Intergrain
Erin P.Intergrain

Hi Keith, DWD won't be compatible with Sikkens straight over the top but if the Sikkens is in sound condition i.e. not peeling etc. you can follow the below method to coat over the top to ensure it will properly adhere. It's a bit of a process but allows you to avoid sanding to change the coating:
1. Intergrain UltraPrep Tannin & Oil Remover
2. Intergrain UltraPrep Timber Cleaner
3. Intergrain UltraPrimer
4. Intergrain DWD

If the Sikkens is peeling off, best to sand it back before coating with something new.

Keith W
Keith W

Thank you Erin.

Duncan
Duncanasked

I have a very large decking area that is finished in DWD. A very large Eucalyptus overhangs a large portion of the deck and consequently the dropped eucalyptus oil has stained the DWD black. Other areas of the decking, in the sun, have worn, bare patches.
Q1/ Can the eucalyptus oil stains be removed with any of your products ( even Napisan...?? ) If no,
Q2/ For the sun-worn, bare patches and the oil stained section what is the recommended removal method for the existing DWD prior to recoating using your three step method: sanding with a belt sander, PowerPrep or Intergrain Timber Stripper ... ??

1 answer
Intergrain
Erin P.Intergrain

Hi Duncan, we don't have a recommendation for stain removal however if the alternative is to remove the coating I would suggest trying any stain removers you might have first. If there are sections of coating worn back to bare timber and you are planning to re-coat, we recommend to sand the area, clean with UltraPrep Timber Cleaner and then apply. A bit of a process but you'll get great life out of it when it's done properly.

Bazz
Bazzasked

I’ve sanded deck back, used ultra prep timber cleaner and a flood coat of ultra primer and it has dried uneven particularly where brush strokes stop and start. Can I give it another coat to even it out?

2 answers
Bazz
Bazz

This is a terrible web site. All I get is re type your message or resubmit your reply. For god sake I’m waiting for you to reply.

Intergrain
Erin P.Intergrain

Hi Bazz, good question, it depends on whether it's the coating that has dried unevenly or if the bare timber has absorbed the coating unevenly. If the first coat was absorbed unevenly, you can certainly give it another coat to help even it out, now that the timber has been sealed, the top coats of DWD will apply evenly. If it's the actual film that has been applied that has imperfections in it, we would recommend giving it a light sand then apply a second coat of primer to get the best results.

John M.
John M.asked

I’ve already submitted but not sure it went through. Anyway, prepared my deck with deck wash as I have done before. Used this intergrain Ultra Deck Timber Stain Drift Wood. Applied at lunch time and looked great. This morning I’ve gone out to look and it’s all gone a weird mottled effect and looks awful. I’m not sure what has gone wrong overnight. What can be done? Really disappointed. Thanks. John

1 answer
Intergrain
Erin P.Intergrain

Hi John, sorry to hear it's not looking right. Is it only the first coat that has gone down? Sometimes the first coat is absorbed unevenly by the timber and it evens out on the 2nd and 3rd coat. I'd suggest giving our technical team a call on 1800 630 285 so they can ask you some follow up questions and help to quickly problem solve. The Intergrain Team

John M.
John M.asked

I’ve used Timber deck with driftwood tint. Prepared the deck with a deck wash and applied the timber deck driftwood at 2pm. It dried and looked great. I wake up and this morning it’s now got a sort of mottled effect and looks terrible. Why? What can I do? I’m really disappointed. Thanks. John

No answers
Scott W.
Scott W.asked

Are there test pots available for DWD? I only found 1L, which is a bit pricey for a test. Would like to see the look on my timber prior to committing.

1 answer
Intergrain
Erin P.Intergrain

Hi Scott, sorry a 1L is the smallest size for DWD. Many stores will have brush outs which will hopefully help you decide if you like the general look of the coating however I appreciate the colour that it ends up will be specific to your exact timber.

Mike J. Gold Coast
Mike J. Gold Coastasked

Is this product ideal for a water jetty deck ?

No answers
Gerry S
Gerry Sasked

I have numerous deck in the back yard, mostly in the shade. They were built about 12 years ago and professionally painted with Intergrain DWD. Some years ago I thought they needed refreshing and I belt sanded the surface and then applied DWD again. The result is patchy and not great. I now want to ry and fix it and want to ask how to go about it. Gerry

4 answers
Intergrain
Erin P.Intergrain

Hi Gerry, if the finish is patchy we would suggest getting the timber back to bare with a sander to start again. Once it's sanded, clean with UltraPrep Timber Cleaner to get the surface ready to accept the new coating. Putting in the proper preparation will give you the long life and beautiful finish you've had in the past. If you'd like some detailed help & advice please give us a call on 1800 630 285 and our team would be happy to assist you including providing a technical data sheet or a spec for your job. The Intergrain Team

Gerry S
Gerry S

Hi Erin, I did not think sanding the timber down was an option but I did some sanding in the last hour and decided; hey, I can't go anywhere so I will do it. Once I have used Ultraprep Timber Cleaner, how do I go about it? Do I need a primer and do I have to use DWD or can I use some of the other Intergrain product that is available from Bunnings

Intergrain
Erin P.Intergrain

Hi Gerry, if you are sanding back to bare timber you can use the Timber Cleaner and then use any coating of your choice as the timber will be fresh. If you like DWD and would like to use it again, definitely recommend the primer first to help seal the surface and get the longest life out of your coating. Or, if you've just sanded back the top surface of the coating (not back to bare timber) and it looks nice and even again (no patchiness) you can use the Timber Cleaner and just coat with DWD, no need to use the primer. The Intergrain Team

Steve Mc
Steve Mcasked

Will Dimension 4 seal cedar coated in Weatheroil? Or should it be removed somehow with a prep solution

1 answer
David
David

Best to contact intergrain support but I’d sand back to bare timber. Protecting timber for a long time isn’t an easy job, lots of prep work and lots of coats. Cut corners and you just won’t get the life out of it.

Steve Mc
Steve Mcasked

Can I apply DWD straight onto bare cedar, say three coats? Why is the primer necessary?

2 answers
David
David

Best to contact intergrain for advise but in my opinion best to apply the dimension 4 first, it seals the timber and let’s the dwd stick. It’s very easy and quick to apply, it’s like water and soaks into the timber.

Steve Mc
Steve Mc

Cheers

DavidMB
DavidMBasked

What is the 3 stage process

1 answer
David
David

clean with reviva, then 1 coat dimension 4 primer then 3 coats dwd

Deb and Kim
Deb and Kimasked

my house is clad Western Red Cedar boards and I used DWD about 10 years ago and now wish to repaint. The coating is still in good condition except for patches. Can I just coat with DWD or do I still need to do the 3 phase system on the whole lot...very expensive. This area only gets morning sun

2 answers
David
David

Hi, best to speak with Intergrain Tech support but based on my experience a light sand and couple of coats of DWD will be fine. If you have patches that are water damaged with black stains I'd sand these back, use reviva, primer then DWD

Intergrain
Erin P.Intergrain

Hi Deb and Kim, to ensure your new coating adheres, give the existing coating a light sand, decontaminate the surface with UltraPrep Timber Cleaner (previously known as Reviva) and then apply maintenance coats of DWD. Cleaning the surface with the oxalic acid cleaner is a really important step to ensure the new coat adheres and you get the longest life out of your top coat. Use of the primer will extend the life of the top coat further. The Intergrain Team

Darren B.
Darren B.asked

I have some external windows that are in fairly good condition with a previous coating of a stain varnish, is it ok to just scrub down with reviva, prime over the varnish with dimension 4 then coat with DWD or will I have to strip the previous coating off first? (I've tried it on a beam and looks ok just wondering if it will affect performance down the track)

1 answer
David
David

Hi Darren, best to give intergrain a call they are the experts. For best result I’d recommend sanding back and then revive, dimension 4 and dwd. I normally put 4 to 5 coats of dwd to give maximum protection and will last 10 years at least. 1 or 2 coats of anything just doesn’t last especially if it’s direct sun and exposed to rain. It’s a brilliant product but a little bit of work to apply properly.

Page 1 of 3

Get an answer from our members and Intergrain representatives

Other Paints & Varnishes

See all Paints & Varnishes

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.