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Reviews

4.7

123 reviews
5
(105)
4
(9)
3
(0)
2
(3)
1
(6)
  • Product Quality
    4.9 (70)
  • Return Claim MadeYes (0) · No (81)
  • Warranty Claim MadeYes (0) · No (80)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Shipping
    4.7 (45)
  • Customer Service
    4.9 (11)
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excellent customer service

published

bought a table a few weeks ago had it sent over to adelaide .A big thanks to Kimberly made the transaction process so easy .Also quick with her replies with any questions with no effort nothing was to hard for Kimberly.Thanks once again Kimberly.

czwolsman

czwolsmanSouth East Queensland, QLD

  • 2 reviews

Product wonderful and exceptional customer service!

published

I am so grateful to the staff at Interior Secrets who went out of their way to organise the delivery of my new tables. They arrived promptly and well packaged.

Ben-Hur S.

Ben-Hur S.Greater Melbourne (Inner), VIC

Super helpful!

published

Great service from Liz at the Southbank showroom, she was very helpful with providing us details of what we were looking for on numerous visits. Will definitely be coming back!

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BEST SERVICE

published

Thank you Kimberley for your amazing service in locating the chairs I had seen in a store.
With one phone call you worked out what chair I was after and they had been delivered within three days. We are thrilled with our purchase.



Tomo82

Tomo82Perth, WA

Kimberly - Service Above and Beyond

published

Bought a few items over a few weeks and had to get them sent over to WA. Kimberly was supremely helpful with all the problems I encountered. Quick replies and polite reminders to get the items over to me.

She really went above and beyond!

Thanks Kimberly.

Mardi

MardiCentral Highlands and Goldfields, VIC

Loving our Bradford corner couch!

published

I had been looking for a HUGE comfy couch for a while and came across the Bradford one night during a bout of insomnia - I called and ordered it and arrange delivery to regional Victoria the minute the store opened! Kimberly was a treat to deal with and everything happened on time. A lovely couple delivered it - I'm sitting on it as I type this - Its exactly what we were looking for - Comfy and great quality! Thanks team!

Denmark Sofa

published

Love my 4 seater Denmark Sofa. Looks great and really comfortable a perfect size for my room.
Kimberley was so helpful and a pleasure to deal with a superstar
Highly recommend

Excellent service from Elly.

published

I had to visit the store and physically see the product before I was prepared to purchase, so glad I did the store assistant was so helpful and I’m super happy with their stock and Elly's service

Outstanding service

published

The staff is amazing, could not be more helpful!!
Will definitely buy from here again!!
Huge range of products to choose from!!
Recommend for sure!!
Was offered a discount for my review but saying nothing here that I haven’t already told these people via email!!

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Great product and customer service!!

published

I bought a sideboard from interior secrets and product turned out perfect. Arrived on time as promised and also many thanks to Kimberley for her great customer service. Will shop here again

Sandgroper

SandgroperPERTH

  • 2 reviews

Perfect

published

Ordered over phone from Western Australia... Not easy to find console exactly my measurements.. is a perfect fit... Delivered. Quickly. All safe and sound.
Very helpful and friendly staff.
Very happy with service... Love it. Thanks

kayJay

kayJay

  • 2 reviews

Love love love it

published

I had to visit the store and physically see the product before I was prepared to purchase, so glad I did the store assistant was so helpful and I’m super happy with their stock

Lovely table

published

Ordered my marble bedside table and was pleasantly surprised at how fast the shipping was. The table arrived in perfect condition and Elly was really helpful over the phone. Thanks!

Amy W

Amy WGreater Melbourne (Metropolitan), VIC

Excellent from start to finish

published

The website was easy to navigate, I sent through an enquiry which Elly assisted with really promptly inviting me to come in to the store which I did the next day. She was super friendly and helpful, delivery was really fast and I couldnt be happier with the products. Quality is really good and so many people comment on the pieces when they are at my house

Alex

Alex

  • 2 reviews

Great little tables - easy to order

published

We ordered two black nesting tables online. They were delivered quickly, packaged really well so they stayed protected in transit, easy to assemble, and most importantly they look fab. Thanks!

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Janet

JanetGreater Melbourne (Metropolitan), VIC

Great service from Kimberly and love the quality of all the furniture!

published

We were looking for a solid stylish tv unit and saw one online and we wanted to do some measurements so visited the store! Kimberly was very helpful and we love our purchase!

C21 Paterson Properties

C21 Paterson PropertiesMetropolitan Adelaide, SA

Interstate online purchaser very happy

published

I purchased a Hansen black buffet for my office boardroom online as I couldn't find a black one in Adelaide. I was very apprehensive buying such a large item sight unseen as it would be difficult & costly to return interstate. I am pleased to say delivery was sooner than expected, the delivery men were great but most importantly the buffet was exactly what I wanted. All we needed to do was screw on the legs - easy as. I will happily purchase again from Interior Secrets.

Love Interior Secrets, Kimberly and the team are amazing

published

We always go to IS for any furniture needs, both home and office. They're friendly professional and the products are always amazing. Would suggest giving them a call or checking out their website! The best.

SusN

SusNGreater Melbourne (Inner), VIC

Very happy

published

So many choices, many not on display at the store but staff very knowledgeable and helpful if you explain what you’re after. The sofa I chose was so comfortable, the table great and chairs quality. Very happy.

Evans

EvansMid North Coast, NSW

We just love the Johansen products

published

The online ordering process was easy, and very prompt delivery service. Very happy with the lamp table it compliments the rest of the bedroom furniture perfectly. Would definitely recommend Interior Secrets to anyone looking for great furniture and excellent service!

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