I have been with internode for a few years now.
Always have reliable connection.
If I've had any questions the phone staff have always helped.
No long waiting time.. and you actually speak to someone in this country

I have found the customer service from Internode to be excellent (on more than one occasion). Recently needed to increase my download limit as working from home due to Corona virus. Plan was increased and the rollover date was kindly brought forward and at no extra charge for the remainder of the month. They went above and beyond without being asked. Was really appreciated.

Technologically great. We are an old couple who love our old landline, but to use it as much as we'd like it is too expensive. Why do you charge for its use?

Even though they are really part of TPG now, they keep their original customer service, which is simply the best. Also, their value for money and technical support very good.

I used all my data as i am housebound and they were very helpful.I have never had any problems except when i moved with the Nbn.
Ihave been with internode for about 13 years and have recommended them to several people

We are on wireless internet which can have problems occasionally, but on the whole it has been better than feared. If we do have any internet problems we know we will get wonderful assistance from the crew at Internode. We have been with them for perhaps 15 years and they have always been able to quickly resolve any problems.

We have found the service proved by Internode to be very reliable and professional - in particular the staff are very helpful and caring. We do not not have a problem with drop outs with the service provided, since going wireless NBN and we are in FNQ.

These guys have always looked after me over the years with ADSL connection issues at my house prior to NBN and general trouble shooting.
Never had reason to change for over 15 years. I've always been happy with their support.
No drop outs here. I just tested 46.9 up and 18.2 down. On NBN Gold unlimited.
Still happy with Internode

get great service from Internode,support staff are very knowledgeable and friendly have only had one short outage,would highly recommend Internode as an ISP provider,great speed on the gold 50 plan,

FetchTV application was done online. Pretty straight forward as I am an existing customer of Internode. FetchTV box was delivered within quoted time. Setup was pretty easy as well. Happy customer !!!

As a long term customer I can confirm that I haven't experienced any issues with Internode. Upgrading to NBN in 2022 was seamless. However I was assured by a representative that i would keep my pre-NBN phone number. On the day of installation I was given a new phone number so something wasn t communicated. Telephony staff are knowledgeable and easy to understand.

I've been a happy and contented Internode customer for over 10 years. Their internet services are superb with excellent NBN plans and competitive pricing. Customer service is second to none with a positive and friendly attitude. Any problems I've had they have taken care of it in a professional and timely manner preventing me from any down time. Helpful, friendly, professional, everything I need in an ISP. If I could rate them with stars, I would give them 10 out of 10. An Australian company whom I cannot recommend high enough to anyone wanting the best.

Internode used to provide great service when it was Australian-based, but now relies on incompetent off-shore call-centres that do not care and have no idea what I signed up for.

Support staff are knowledgable with a positive 'can do' approach to resolving any issues. Friendly and professional staff who provide great customer support. Usually quick response times and good follow up.

Perfect service, even when I had a problem (drop outs and slow internet) that was not Internode's fault, they helped till it was solved. A new modem was also supplied, that was thought to be faulty, which worked out was not faulty.

I am with internode for almost 2 years now and i have a excellent internet speed (unlimited NBN $79/ a month), we have 8 devices running at the same time and never had a problem with the speed, the transition from ADSL to NBN was a quick and easy process over the phone. Internode have a excellent technical and customer service support team, they provide SMS notifications for the status and follow through with the outcome.

The NBN service from Internode is excellent. They have excellent customer service and local call centres. I recommend Internode to anyone. Don’t fall for cheap imitations. This company have great prices and great service.

I have been with internode for years and never any problem- local support and excellent staff and systems and switching to NBN was effortless - great company and happy to highly recommended

Other providers are much cheaper for the same product, with one company offering speed >50mbps & unlimited data at $60/m.
I stay with Internode because the service is exceptional; connection is reliable.