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In-Home Measure & Quote, Thomastown Showroom, Edithvale Showroom, etc...Reviewer Photos & Videos
Perfect
Is very good service and the stuff is very friendly and help full, good response good explanation, I give you 100% for service I will tell my family and friends. Thanks Elli!!!!!
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karthik r.Greater Melbourne (Inner), VIC
- 2 reviews
- Into Blinds Thomastown Showroom
- Verified customer
Worst Service
The measurements were taken 4 time's and got it right somehow. We took a day off from work and the technician said while on the way said its too many blinds to measure will do some other day. Still we went ahead and got the blinds installed and they got 4 windows blinds wrong and its been 5 weeks they keep ignoring our calls and messages. The sales guy was amazing tough he is a hard worker
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JagbirGreater Melbourne (Outer), VIC
- 2 reviews
Great salesperson.
We are very thankful to Sonia for her professional advice. She is experienced and honest. Kept her promise and looked after us.
Our order is still in the process of making but i am sure Into Blinds will meet our expectations.
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Home installation
Joe was very polite and friendly and super quick to install the fixed blind. I received a text message to let me know when he would arrive at my house and he was prompt to his word.
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GeorgieGreater Melbourne (Outer), VIC
Disgusted
No customer service. Blinds installed unable to use as advised by the installer. I am sure there is legislation that covers this. Property damaged and left dirty. Have been ignored by the company have taken the money $11,000 and do not return phone calls or emails. Too frustrated by this company to detail all the issues just wanted to make people aware.
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Rhona obouhoffGreater Melbourne (Outer), VIC
Highly recommend
From the first phone call to the final installation I give them 100% for service, communication and excellent quality. Kirk was polite and experienced and everything he promised was delivered. I Highly recommend 100% Genuine happy customer
Rhona
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Ashleigh ThompsonGreater Melbourne (Outer), VIC
In home measure and quote
I could not fault Gary’s professionalism and personalised service upon helping me select the most appropriate and safest material to opt for when selecting designer shutters for my nursery.
Gary was very knowledgeable in regards to his companies available products and was very genuine in his suggestions for the best nursery friendly options.
He left no questions unanswered and really spent the time with me to ensure that I was content with my final decision, which left me feeling at ease knowing that my baby would be sleeping in a safe and allergy free environment.
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Rhea W.Southwest, VIC
Incredible attention to detail with a customer focus!
Tammy from ‘Into Blinds’ quoted us for a house-lot of blinds for our new build. She listened to our ideas and budget, then proceeded to gently educate, demonstrate and advise us on the most appropriate solution for the look we were after within the budget we could afford. The quote went beautifully. We couldn’t have asked for more, thank you Tammy!
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JennyGreater Melbourne (Metropolitan), VIC
Professional Service
Gary measured & quoted at my home today and l would like to acknowledge the professionalism, the clarity in explaining my quote and promptly responding to my questions. Could not fault his commitment at all. Much appreciated. Regards Jenny.
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Great looking blinds
Very satisfied from start to finish, starting from Tim the sales rep who knew his product and was able to guide us with his recommendation through to Joe the installer. Great work on the installation and cleaned up afterwards
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Loving me blinds
Great Service! Kirk was very professional
on the installation, the blinds look amazing and a top man to boot. I will be recommending Into Blinds to my friends and family. Thanks guys
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HelenGreater Melbourne (Metropolitan), VIC
Fantastic all round service from in home measure and quote to installation.
Great service, great product, staff very helpful with advice and communication updates. installation completed as per booking and Kirk the installer was very professional and courteous, very satisfied customer and I would highly recommend using into blinds
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Fabulous customer service.
Nic did our measure & quote & was very efficient, courteous and helpful. The installation was trouble free & done when stated.
Months later, I had one small hitch with raising one of the blinds. One phone call & it was attended to & fixed. Very happy & would highly recommend Into Blinds.
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MarciaCentral Highlands and Goldfields, VIC
Quote
Quote : very nice man easy to deal with very helpful no pressure manoj think thats his name top effort will be in touch thanks very much just need to talk to hubby now
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TrishAGreater Melbourne (Metropolitan), VIC
- Into Blinds Thomastown Showroom
- Verified customer
Excellent service
I was very happy with the service and competitive price. I had plantation shutters installed before by Intoblinds and was pleased with the result and I have just recently signed up for them to do the rest of the house. Happy client here. Gary was accomodating and gives good options what suits my home and to my budget. He is accomodating and professional. Highly recommend.
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The reviewer stated that an incentive was offered for this review
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ArchVGreater Melbourne (Metropolitan), VIC
Very Happy with Product and Service
I highly recommend Eddie of IntoBlinds! Great installer! Very polite, on time and leaves the area clean and tidy. He's very knowledgeable and provides advice on how to properly operate and maintain your blinds.
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Happy SofarGreater Melbourne (Metropolitan), VIC
Measure and Quote
Gary is a great low pressure salesman
He is knowledgeable, gives reasoned advice and he is easy to get along with. I would recommend dealing with Into Blinds.
We are looking forward to installation!
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Lisa C.Greater Melbourne (Metropolitan), VIC
Professional service
Just had an at home measure and quote by Nichol Camille from Into Blinds.
Very friendly and knowledgeable about their products. Large range of samples and even offering external roller shutters was a bonus.
Quote was very reasonable.
Highly recommended.
Very impressed.
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Fleur S.Greater Melbourne (Metropolitan), VIC
Great service
Sonia was approachable, professional and listened to our needs as a family. She didn’t attempt to sell us anything we don’t need and was very knowledgeable when I asked her questions. Thank you Sonia!
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Cathy
- 2 reviews
Great quality, friendly and helpful!
I rang for a quote and they were very accommodating with arranging a day and time that’s suits. Suzie arrived at my home and was so lovely and friendly and very helpful. Fabrics for roller blinds and curtains,very good quality!
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Questions & Answers
Tina Whiteasked
Do you have a payment plan please
Linda Casked
Anthony came out to give me a quote on blinds and curtains for our new apartment. I found Anthony to be extremely professional and personable. A couple of days after placing my order and paying a deposit I started to reassess my choices. Anthony was very understanding and wanted to ensure that I was completely at ease and was more than happy to facilitate a refund. Thank you Anthony for your time and patience.
Regards
Linda
Danni Casked
Has anyone been to consumer affairs about this company demanding payment in full prior to delivering any goods?
5 answers
Customer R.Into Blinds
Hi Dani,
All customers are fully aware of our Terms and Conditions, which include our payment terms.
You as a consumer have the right to pick and choose which company you proceed with based on the knowledge you acquire for reading any applicable Terms & Conditions and our Warranty.
All of our Terms & Conditions and Warranty information is contained on our website, furthermore we have a link on all of our Quotes, Orders and Invoices which is easily accessible pre and post purchasing with Into Blinds.
Kind Regards,
Into Blinds Team
Sorry I should have been clearer and stated after failing to supply the goods or products as ordered. Ie. Only fitting one of a number of blinds on the day of installation and failing to return. This was not something I agreed on or thought would occur when I selected into blinds.
Hi Danni
We may perhaps discuss and exchange our experience on this matter. Please send me a private message to exchange contact details.
Regards,
Naveen
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