??!

Reviews

4.2

79 reviews
5
(61)
4
(2)
3
(0)
2
(0)
1
(16)
  • Product Quality
    4.3 (63)
  • Return Claim MadeYes (4) · No (65)
  • Customer Service
    4.3 (72)
  • Warranty Claim MadeYes (7) · No (63)
Previous
Next

Reviewer Photos & Videos

  • More
ganacvik

ganacvikMelbourne

Excellent customer service

published

I have been serviced by Gary who is friendly and known how to handle business COVID 19 situation.
I was so happy how he explained and handled the service.
I will be a future customer with Into Blinds.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationTomastown
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Celeste

CelesteGreater Melbourne (Outer), VIC

Excellent customer service

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationThomastown
Warranty Claim MadeNo
See all answers
karthik r.

karthik r.Greater Melbourne (Inner), VIC

  • 2 reviews

Worst Service

published

The measurements were taken 4 time's and got it right somehow. We took a day off from work and the technician said while on the way said its too many blinds to measure will do some other day. Still we went ahead and got the blinds installed and they got 4 windows blinds wrong and its been 5 weeks they keep ignoring our calls and messages. The sales guy was amazing tough he is a hard worker

Customer Service
Product Quality
Warranty Claim MadeYes
Blind & Shutter Shops

Find out how Into Blinds Thomastown Showroom compares to other Blind & Shutter Shops

Know better, choose better.



Compare all
Jagbir

JagbirGreater Melbourne (Outer), VIC

  • 2 reviews

Great salesperson.

published

We are very thankful to Sonia for her professional advice. She is experienced and honest. Kept her promise and looked after us.
Our order is still in the process of making but i am sure Into Blinds will meet our expectations.

Customer Service
Return Claim MadeNo
Store LocationVic
Warranty Claim MadeNo
See all answers

Loving me blinds

published

Great Service! Kirk was very professional
on the installation, the blinds look amazing and a top man to boot. I will be recommending Into Blinds to my friends and family. Thanks guys

Customer Service
Product Quality
Return Claim MadeNo
TrishA

TrishAGreater Melbourne (Metropolitan), VIC

Excellent service

published

I was very happy with the service and competitive price. I had plantation shutters installed before by Intoblinds and was pleased with the result and I have just recently signed up for them to do the rest of the house. Happy client here. Gary was accomodating and gives good options what suits my home and to my budget. He is accomodating and professional. Highly recommend.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThomastown
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

ArchV

ArchVGreater Melbourne (Metropolitan), VIC

Very Happy with Product and Service

published

I highly recommend Eddie of IntoBlinds! Great installer! Very polite, on time and leaves the area clean and tidy. He's very knowledgeable and provides advice on how to properly operate and maintain your blinds.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Cathy

Cathy

  • 2 reviews

Great quality, friendly and helpful!

published

I rang for a quote and they were very accommodating with arranging a day and time that’s suits. Suzie arrived at my home and was so lovely and friendly and very helpful. Fabrics for roller blinds and curtains,very good quality!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThomastown
Warranty Claim MadeNo
See all answers
Jacqui

JacquiGreater Melbourne (Inner), VIC

Blind Install

published

Great service from beginning to end. Competitive prices, and nothing was too much trouble. Roger from sales walked us through the process, helped us choose the best fit for our home and gave great design hints. Adam, the installer, was friendly, professional and a perfectionist. We are very happy with their service and would highly recommend them.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThomastown show room
Warranty Claim MadeNo
See all answers
Blind & Shutter Shops

Find out how Into Blinds Thomastown Showroom compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Deb Belford

Deb BelfordGreater Melbourne (Inner), VIC

beautiful shutters!!!

published

Very happy with the sales service provided by Tim - the installers were thorough in their installation and clean up. Most impressed with the finished result and would certainly recommend to others

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Dylan

DylanGreater Melbourne (Outer), VIC

  • 2 reviews

Very good customer service and price competitive

published

Very good customer service, good communication, price and product very good. Very quick response. Very professional. Staff very friendly and know what to recommend based on your needs and taste.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
JOE

JOEGreater Melbourne (Outer), VIC

  • 2 reviews

Disappointed and still not finished

published

From wrong ETA dates ( blaming their own staff) then after 3 months they give me 2 different colours of blinds, another long extended wait until they set up the correct colour but only to put in different colours of rivets??? And still waiting for updates today!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThomastown
Warranty Claim MadeNo
See all answers
Shah H.

Shah H.Greater Melbourne (Outer), VIC

Came in on price and on time

published

We left picking the blinds really late in the new build. We had done some research before hand but had a lot of questions. Sonia was able to show us all the samples and guide us to the best products for our house. She was able to get the blinds installed before settlement. We love our new roller blinds.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThomastown
See all answers
Toni

ToniGreater Melbourne (Outer), VIC

Such a great experience

published

Can’t wait to receive our order, it was such a great experience dealing with Sonia, I didn’t really know where to start and she guided us through, options & colours taking the pressure off making this decision. Highly recommend

Customer Service
Return Claim MadeNo
Store LocationThomastown
Warranty Claim MadeNo
See all answers

Amazing service and after sales support

published

Had blinds installed in our new house by Into Blinds. Met with Sonia Denson and was impressed with how lovely and professional she was and with her willingness to accommodate our needs. The product, installation and after sales support is equally as impressive. Would highly recommend this company for anyone looking for blinds.!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThomastown showroom
Warranty Claim MadeNo
See all answers
Blind & Shutter Shops

Find out how Into Blinds Thomastown Showroom compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Steven

StevenGreater Melbourne (Inner), VIC

Sonia from into blinds excellent customer service

published

Sonia was fantastic to talk to over the phone great customer service and knowledge of the product on offer, in this particular case in was plantation shutter. Very easy to talk to and understand.

Return Claim MadeNo
Store LocationThomastown
Warranty Claim MadeNo
Paul A

Paul A

  • 2 reviews

Great customer service

published

We ended up using another blind company as we got a significant discount from a family friend. We initially had a measure and quote from Milad at Into Blinds and found that he explained everything well and took time to answer all of our questions. He even made an additional appointment for us at the showroom when we had additional queries. We have used Into Blinds at a previous house and the quality and customer service was great.

Customer Service
Return Claim MadeNo
Store LocationThomastown
Warranty Claim MadeNo
See all answers
Sam

SamGreater Melbourne (Metropolitan), VIC

Zipscreen outdoor blinds and security door

published

They stuffed up the measurements for my outdoor zip screen multiple times they just couldn’t get the measurements right and even now we are too scared to use our screens as they come off the tracking.
The Crimsafe security door was installed successfully and we are very happy with that but I would not recommend purchasing zip screen blinds from this company

Store LocationThomastown
Warranty Claim MadeYes
Rajesh Kumar

Rajesh KumarGreater Melbourne (Outer), VIC

Excellent presentation, good product knowledge and helpful to finalise deal.

published

All positive, deal done.nice and pleasant experience with dealing and recommend to all not miss their services. Presentation was good and very punctual and professional, offered all pros and cons of product.

Customer Service

The reviewer stated that an incentive was offered for this review

Molly

MollyVictoria

  • 2 reviews

Not Happy

published

I had the outdoor Blinds installed in October and then replaced again in November but yet again not made properly Very bad service!!! No communication or updates! from them. It takes me to follow up several times via email, phone calls etc and still no further progress. I have paid fully for the blinds all I’m asking is for a the outdoor blinds to be made correctly, Once and for all. .

Customer Service
Product Quality
Return Claim MadeYes
Store LocationThomastown
Warranty Claim MadeYes
See all answers
Page 1 of 4
See all Into Blinds reviews

Questions & Answers

Sorry, there are no questions about Into Blinds Thomastown Showroom but you can read 3 questions about Into Blinds.

Get an answer from our members and Into Blinds representatives

Other Blind & Shutter Shops


ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.