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Into Blinds Questions & Answers
In-Home Measure & Quote, Thomastown Showroom, Edithvale Showroom, etc...3 questions from our users
Tina Whiteasked
Do you have a payment plan please
Linda Casked
Anthony came out to give me a quote on blinds and curtains for our new apartment. I found Anthony to be extremely professional and personable. A couple of days after placing my order and paying a deposit I started to reassess my choices. Anthony was very understanding and wanted to ensure that I was completely at ease and was more than happy to facilitate a refund. Thank you Anthony for your time and patience.
Regards
Linda
Danni Casked
Has anyone been to consumer affairs about this company demanding payment in full prior to delivering any goods?
5 answers
Customer R.Into Blinds
Hi Dani,
All customers are fully aware of our Terms and Conditions, which include our payment terms.
You as a consumer have the right to pick and choose which company you proceed with based on the knowledge you acquire for reading any applicable Terms & Conditions and our Warranty.
All of our Terms & Conditions and Warranty information is contained on our website, furthermore we have a link on all of our Quotes, Orders and Invoices which is easily accessible pre and post purchasing with Into Blinds.
Kind Regards,
Into Blinds Team
Sorry I should have been clearer and stated after failing to supply the goods or products as ordered. Ie. Only fitting one of a number of blinds on the day of installation and failing to return. This was not something I agreed on or thought would occur when I selected into blinds.
Hi Danni
We may perhaps discuss and exchange our experience on this matter. Please send me a private message to exchange contact details.
Regards,
Naveen
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