??!

Reviews

3.9

7 reviews
5
(3)
4
(2)
3
(0)
2
(2)
1
(0)
    Previous
    Next
    Brena

    Brenavictoria australia

    • 2 reviews
    • 1 like

    happy with this air purifier!

    published

    It reduces dust in our bedroom where it is placed. I am amazed how this product has gone beyond my expectations.My husband had sinus problem for years and can't sleep when it attacks so i put the ion401 on in our room,after a day he felt really good and could sleep well, so we're using it up to now.

    Kim

    KimMelbourne

    NOT as great as you think...

    published
    Luminair

    LuminairAU

    • 9 reviews

    All going well so far and wouldn't be without it!

    published
    Air Purifiers

    Find out how Ionmax Tower Ionic ION401 compares to other Air Purifiers

    Know better, choose better.



    Compare all
    gerry161

    gerry161Greater Melbourne (Outer), VIC

    • 49 reviews
    • 4 likes

    Not Happy

    published

    Just died, it lasted a year and cost 170.00 and they want 100.00 to fix it...too expensive for a new circuit board. so 270.00 for it with no guarantee is out of the question. I am sure they could fix it for less than that. A big waste of money.
    It worked a little bit but never trapped dust only a tiny amount of some black carbon like substance.
    no where near as good as the fan type unit filters they definately 90% better, no moving parts it should have lasted 3 or 4 years

    arya

    aryaMelbourne

    • 34 reviews

    Very efficient

    published

    Works great, quiet and easy to clean. Works very well in my large living room, and from a stuffy feeling I had before in my house, it now feels fresh and clean thanks to the Tower Ionic air purifier. It's also quite lightweight and compact and easy to bring around. Have had no problems with it since I bought it!
    Affordably priced, compact, portable, very easy to clean, quiet

    larrya

    larryaSouth East Queensland, QLD

    • 31 reviews

    Quiet, energy efficient and does the job

    published

    We bought 2 of these, one for the office and one for the bedroom. They make no noise and the only indicator that they are on is the LED on top. We left ours for 7 days before removing the blades and only then could we see how much dust, fluff etc they had removed from the air. We notice a definite reduction in the amount of dust landing on the furniture so they must be doing the job. We're happy.
    Quiet, energy efficient
    The LED indicators on top are far too bright for bedroom use. You can read by the light it gives off. We have had to put tape over them.

    6 comments
    larrya
    larrya
    larrya
    larrya
    gerry161
    gerry161

    Unhappy it died after little use and will cost 100 dollars to fix not a good product

    Nay

    NayGippsland, VIC

    • 18 reviews
    • 17 likes

    Cost Effective

    published

    It is amazing to see what the Ionmax picks up from the air. The 3 blades are easy to clean so there is no need for replacing any filters and it removes odours effectively from the house. I use mine in the hallway near the bedrooms and the LED lights are pretty much like a night light due to the brightness of them. It came with a one-year warranty. I am very happy with this product.

    ADDIT: I have had this tower for seven-years now and it is still doing a great job. The blades are starting to get a little surface rust but its done a great job.
    Inexpensive, warranty, less dust on furniture and efficient odour remover.

    Date PurchasedJun 2011

    Questions & Answers

    Steve H

    Steve Hasked

    I get a thick coating of white powder on the blades. What causes this

    1 answer
    Ionmax
    Support Team A.Ionmax

    Hi Steve!
    That is the dust collected on the blades due to the negative ions produced by the ION401. The negative ions help clean the air by attaching themselves to very small airborne particles in the room. These particles take on a negative charge and may join with positively charged particles such as dust, pollen, smoke and pet dander to form larger particles. The dust gets collected on the blades after extended use and can be easily removed with a clean, damp cloth or soft brush.

    Jane48

    Jane48asked

    Hi there,
    I have an ionmax tower, it has been brilliant. although, recently, i have attempted to clean the the machine because of the red light indicator, consistently coming on. I have Googled all possible remedies, and performed the correct cleaning techniques. All of the actions I have taken, and the red light indicator is still coming on.
    Is there anywhere I can take my Ionmax so that it can be properly inspected?

    1 answer
    Ionmax
    Support Team A.Ionmax

    Hi Jane,

    Thank you for your message. For this issue, there are a few things you can try (see below).

    Our repair center is in Melbourne. Shipping is free if your item is still under warranty. Otherwise, we charge just a $15 flat rate for return shipping Australia-wide.

    If you'd like to send it back, please contact us on 1300 800 200 or email [email protected].

    ======================================================

    Possible Cause :
    Too much dust has accumulated on the collection blades or ionising wire

    Solution 1:
    Turn off the unit, unplug and clean the collection blades and ionizing wire thoroughly. Clean the wires with rubbing alcohol.

    Solution 2:
    Clean the ionising wires:
    Each strand of ionising wire is equipped with a dust removal mechanism and must be
    cleaned once a week, or when the unit is producing excessive noise.

    1. Lift the "cleaning rod"
    2. Pull the "cleaning rod" up and push it down several times to remove the dust on the
    Ionising Wires.
    3. Return the "cleaning rod" to its original position by lightly pushing it into place.

    Possible Cause #2:
    Collection blades are jarred or removed suddenly

    Solution 1:
    Remove and re-insert collection blades and press "on" button to reset

    Cecil T

    Cecil Tasked

    Makes a hissing sound

    1 answer
    gerry161
    gerry161

    Makes a hissing sound after I clean it ??
    It may be a little late that I am answering your conundrum, but once you clean it, put the unit back together, tip it upside down until you hear a "click" and then turn it on. No hissing :) Try this let me know if OK.

    Get an answer from our members and Ionmax representatives

    ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.