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Sorry we bought it. Be warned.
We use the unit only on a tiled floor. It is useless as a wet mopping device and equally as a dry mop.
The unit only runs for 15 minutes before requiring a recharge or a restart. The replacement mop prices are a disgrace as is the fact that very few retail stores carry them. So one is required to pay extra for delivery.
The unit is less than 12 months old and has been used for less than 100 passes. Now the rubber wheels are disintegrating (see photo attached.) This is a warning to anyone contemplating buying an Irobot product. We previously had a wet and dry unit which they no longer make. It was equally unsatisfactory.
Purchased in January 2021 for A$550.00.
Absolute garbage from a world renowned designer
Bought in July 2022: Velcro strips started coming off within 2 months, then one of the wheels rubber came off; glue dissolved? Then the other wheels rubber came off, same issue. tried to repair same no good. Then asked Harvey Norman to sort it out. iRobot Australia sent me 2 new wheels to conduct the repairs! Replaced the wheels IAW their instructions, switched on the machine to clean, robot headed for the nearest corner and got stuck. Reset machine a number of time to resolve the issue. Finally packed up the machine and took it back to HN who ...
graciously gave me a store credit. So now I don't have an automatic floor mop anymore. Do yourself a favour. Don't by this thing, its garbage rather spend the extra buck on the upgrade model. Does not have the aforementioned issues.
Fantastic but needs towers!
I absolutely adore my iRobot Vacuum so it was a no-brainer to buy the mop the moment it was released. Unfortunately we have tiled floors beside carpet floors and the mop has no virtual wall 'towers' like the vac, so it constantly mops straight onto our carpet everywhere. I've stopped using it because the effort of arranging barricades throughout the house has become too time-consuming and overwhelming. Can someone please educate me if 'towers' are soon to be released for the mop? (Yes I tried the ones I have for the vac and they don't work). Otherwise, it was a great addition to our house.
Very easy and comfortable for use
I purchased this irobot on 6 month before. I never plan to buy this shop person explained about product then I buy this. Now I am really very comfortable to use and clean like human. Very useful for working people and old age people. No need to spend time for cleaning. And power saving system and store for small place. I am really happy to share my opinion because it would be helpful for others.
The reviewer stated that an incentive was offered for this review
- Verified purchase
Product was good.... customer service non-existent
My first iRobot and I was so excited!!!!!! I purchased this just under 12 months ago. Made life so convenient in between my weekly steam mop. Kept the floors clean, and would clean my entire tiled floor before battery ran out.
However.... it now only cleans for about 3 minutes before switching itself off. Have sent three emails to iRobot support Australia, however have not received a single response, despite still being within the manufactures warranty.
I have been so excited for the new iRobot Roomba 7+ to come out, however given the la...ck (or should I say nil) of customer support regarding warranty issues from iRobot regarding my Braava 380T, it has completely turned me off purchasing any further products from iRobot. Has been a disappointing iRobot experience, to say the least, and will now waste further time lodging a complaint with the ACCC in order to obtain a refund.
So Quiet and floors never looked cleaner
I have an iRobot I use a lot but it’s noisy (about 79 dB) and not suited to being on with the TV on or running at night. I had a gifted Scooba which did a good job on the floors but it’s stopped working and as it’s discontinued I can’t get it repaired. Bought the braava - really quiet have it on in the TV room now it’s hardly noticeable. Does a great dry mop and the wet mop leaves the sealed hardwood floors looking streak free which we’ve never managed no matter how many mops we’ve tried (except for using the Scooba). Very happy with my purchase.
- Verified purchase
Our little mate.
This little mop is amazing, just set it and forget it.
We use the reservoir mop head to do our large living and dining area to give it a clean in between a 'real life clean' by a human.
It is great when we've had people/kids over and the place isn't dirty, but it needs a once over to freshen up underfoot.
We had a dust storm last week and I set our Braava off to work to clean while I started on the windows.
Saves me time and effort when I'm busy and it does a great job.
Very very quiet so I have to remind my boys not to step on it, so I li...
Am really impressed.
I ummd and arrd about buying this. There were mixed reviews on it but I’m happy I got it. Firstly, this is an “inbetween” solution. You will need to still do a proper mop here and there but this will tie you over until then. I have 3 kids (boys) and my youngest likes to wander around eating and there are always grubby hand prints on the tiles, hence why I wanted an “inbetween” fix. And the braava does just that. It cleans the dirty hand prints off the tiles and the floor feels clean. I turn it on when we’re leaving and the floors are done when we get home. Definitely worth buying
- Verified purchase
Great addition to a busy home.
This little mop is great! So handy and quiet. We use in conjunction with a Roomba Robotic Vaccum to keep the timber floors tidy. They still need a proper mop once a week to be cleaned.
It does leave some streak marks if you look at the floor from an angle but that’s being picky.
It's almost perfect.
It done a perfect job on tiles and laminate. It can clean my whole house in one time.
It can also clean all the footprints which I even cannot clean it using a mop on my own.
If one day I don't need to change the dirty pad and fill the water every time then it's perfect like the vacuum robot .
Also it cannot climb even few mm, so every time I have to take it up to clean all the toilets one by one.
Best Floor Mopping Robot
Purchased this on recommendation by a work colleague who thought it was great. We have timber floors throughout our home except in wet areas where we have tiles - I absolutely loath mopping or rather did until purchasing this little helper. Some pros - it mops for you you, it cleans timber floors very well, it mops for you. Some things to mention (not really cons just things to be aware of) - best to keep the area being cleaned to less that 20 msq, you will need to purchase more mop clothes so that you can change to a fresh once after each mopp...ing, it needs to recharge after each scheduled mop (so you can't just move to a new section and go again), it is not really suited to heavily soiled areas. I haven't used the sweeper function but why would I when I have a robotic vacuum. Overall am very happy with my purchase.
A great house work tool!
After reading some reviews we were unsure whether or not to purchase this robot. We have a Roomba 980 which we are very pleased with however we weren't sure if this mop would be beneficial or a waste of money. Let me tell you, we're not disappointed. We have two dogs which live inside with us and often leave foot prints on their way in, this robot cleans them up no problem at all using the wet mopping function. It can't do huge spaces, however it is more than sufficient to cover specific areas or the whole downstairs of our house split up into a few sections. It's absolutely silent, does a great job (better than you might expect) and for the money I much rather put on the robot then spend the time mopping the floors myself!
Excellent and long lasting
Have been using 380T for more than 3 years now, still works perfectly.
For best result, use after Roomba (using 880, another great product). I usually turn on Roomba as we leave for work (Roomba makes a bit of noise), and Braava when we're at home (it makes no noise except if stuck).
Also we don't use the wet mopping function, and find dry mopping + wet sheets to work better. The cheap wet sheets from Daiso ($2.8 for 30 sheets) produce excellent results.
We also have a Dyson V6 to take care of corners and stairs, which we only need to...use so occasionally the task is almost fun. Highly recommended to anyone. If you're not sure about spending the large sum on a Roomba or Dyson, Braava is a good starting point and would definitely make a difference, provided that you have no carpeted area.
We recently purchased a iRobot Braava and I am so pleasantly surprised it does a great job cleaning our hardwood floors. It is incredibly quiet and does a fantastic cleaning job. The battery charge lasts a couple of hours and the smallish water chamber holds more than I expected. I would recommend to anyone to keep floors clean on a day to day basis :-)
Perfect cleaner for bamboo flooring
By the manufacturer of Roomba, this quiet little bot uses microfibre cloths to dust then wipe clean bamboo, timber and vinyl flooring. It does an excellent job, better than I do in fact. Cheaper than an average vacuum (a big plus), easy to use (you can use disposable microfibres), quiet, patient (lets face it, its a bot and bots have their own temperament), and thorough. It works best if you use it regularly and doesn't clean up clumps of dried on oatmeal. For that you'd need a Scooba - but if your floors need gentle cleaning then the cheaper Braava is as useful as a dishwasher for everyday convenience.
Questions & Answers
Bavaa stop after hitting something, before this it would just turn away after hitting objects and continue working. What could be the reason?
Hi there, sorry to hear this. If you could please provide some further detail on your Braava so we can advise on a solution. Is your Braava shutting down following a collision? Does it indicate an error message when this happens? Does it reactivate and continue its cleaning cycle if prompted?
Please let us know if we can provide any further assistance.
Kind regards, iRobot
I was just wanting to know if this model takes itself "home" like the vacuum does?
Good Morning Nicole
The Braava uses different technology to the Roomba. It will sweep / mop for as long as the battery allows or until the area is completed. Once finished it will return to the start position and switch itself off after playing you a tune to advise you it is done.
Kind regards iRobot
I have the iRobot Roomba 980 and love it. I will continue to use Roomba regularly to vacuum up the main dirt and dog hair. However, for a final finish every couple of weeks, I am considering a robot mop for our bathrooms and for our downstairs polished wood and tile area.
Would I be better with the Braava 380t or the Braava 240? I note you recommended the 240 to avoid streaks, but I think elsewhere someone recommeded the 380t for a larger area, which my Lounge/Dining polished wood and my Family Room/Kitchen tiles would be.
Does the 380t come with disposable pads? Can any added solution, other than water, be put into the tank? Also will the 380t or the 240 just navigate around my bathrooms and then my larger polished wood or tile areas? Do both the 380t and the 240 need the navigation box device, and if not, how does the other one navigate. As you can see, I have done some research but I have a number of unanswered queries. Please give advice before I make my purchase.
Good Morning domus
Thank you for getting in contact with us via Product Review. You defiantly have a few questions, and to be able to go through everything it may be easier to talk over the phone. Our contact number is 1300 727 421 alternatively, if you would like to email your number to [email protected] we can give you a call to discuss.
Kind regards iRobot
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