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iRobot Braava 380t Questions & Answers
11 questions from our users
My Braava is about 2 weeks old, I love it.
Today it will not connect to the cube, and I am getting the error code of 3 beeps and a red light.
It doesn’t want to go.
I have done all the troubleshooting.
Can anyone help. Please.
Have you taken batteries out off the cube?
Hard to take the battery out of the washer.
Hi Deb, sorry to hear this. While we understand you have already done some troubleshooting, can you please ensure you have followed all steps on the following support page: https://homesupport.irobot....
Read morecom/app/answers/detail/a_id/8049 If these steps fail to resolve the problem, you may benefit from further assistance from our service team. Please use the contact form on our AU website to get in touch directly. Kind regards, iRobotBavaa stop after hitting something, before this it would just turn away after hitting objects and continue working. What could be the reason?
This thing is garbage...Did the same with me. I took it back and upgraded to the larger model
Hi there, sorry to hear this. If you could please provide some further detail on your Braava so we can advise on a solution. Is your Braava shutting down following a collision? Does it indicate an err...
Read moreor message when this happens? Does it reactivate and continue its cleaning cycle if prompted? Please let us know if we can provide any further assistance. Kind regards, iRobotBraava indicated error message few seconds before shutting down, after hitting objects. Yes, it restart cleaning if prompted, but would shut down again after hitting something . I need to keep restar...
Read moreting it again and again which is very annoying. Thank you.Hello,
I was just wanting to know if this model takes itself "home" like the vacuum does?
Thanks,
Nicole
Good Morning Nicole
The Braava uses different technology to the Roomba. It will sweep / mop for as long as the battery allows or until the area is completed. Once finished it will return to the start ...
I have the iRobot Roomba 980 and love it. I will continue to use Roomba regularly to vacuum up the main dirt and dog hair. However, for a final finish every couple of weeks, I am considering a robot mop for our bathrooms and for our downstairs polished wood and tile area.
Would I be better with the Braava 380t or the Braava 240? I note you recommended the 240 to avoid streaks, but I think elsewhere someone recommeded the 380t for a larger area, which my Lounge/Dining polished wood and my Family Room/Kitchen tiles would be.
Does the 380t come with disposable pads? Can any added solution, other than water, be put into the tank? Also will the 380t or the 240 just navigate around my bathrooms and then my larger polished wood or tile areas? Do both the 380t and the 240 need the navigation box device, and if not, how does the other one navigate. As you can see, I have done some research but I have a number of unanswered queries. Please give advice before I make my purchase.
Good Morning domus
Thank you for getting in contact with us via Product Review. You defiantly have a few questions, and to be able to go through everything it may be easier to talk over the phone. Our...
Omg this sounds amazing now I'm unsure what to go for as can only afford 1!
Do I go this robotic mop for my white tiles?
Or do I go a robotic vaccum???? Anyone who's has both which do you use more? Had no idea until now about a robotic mop! Only just complained how my floors basically look dirty only minutes after I've moped.
Hi Reviews4you
I have the iRobot 980 and the Braava Jet and mainly use the iRobot 980 every second day and the Braava once a month.
kind regards iRobot
We have highly polished porcelain tiles and even with Monster Steam mop it shows up streaks if you don’t get on your hands and knees to dry with a towel.
How does the Braava go on porcelain tiles, does it leaves streaks?
My wife is extremely particular!!
Good Morning OCDWife
Thank you for your question. The Braava 380t, like all mopping if too wet can leave streaks behind if the microfiber clothe gets too wet. I would maybe look at the Braava 240. Th...
I have shiny white tiles that leave a streak, I could vacuum and wash 10 Yi es a day. It is a big house. Which mop do you recommend please?
Good Afternoon Caro
For a larger area home, I would recommend the Braava 380t, however it may be worth changing the cloth mid cycle.
Kind regards iRobot
Hi there,
I have a big house and need to know how long does it take for robot to clean 1 square meter totally or on the other word how fast it is.
Also is the mob usable or we need to change it after each use?
Thank you!
Shohreh
Good Morning ShohrehM
Unfortunately we do not have the exact time it will take to clean 1 square meter, We can advise it will operate for approx 3.5 hours sweeping or 2.5 hours mopping. The mopping a...
Hi,
I find that the mop cleans my living area which is approximately 4 metres by 5 metres in around 1 hour. I purchased additional cloths because I found that they really can only be used once before...
Not sure if anyone can help, but my house has timber clad, cathedral ceilings and from what I've read the NorthStar cube uses a signal bounced from the ceiling. Any photos/videos/etc all show a flat, painted, Gyprock ceiling some even show a dotted line indicating the path of the signal, but none of them show a timber clad, cathedral ceiling. Is this because the signal will bounce at a different angle (due to the angle of the ceiling) and therefore not direct Braava correctly? Also would Braava only clean one room at a time, then I'd have to move NorthStar to the next room...and so on?
I have a couple of Roombas (multi level house) and they are fabulous on both carpet and tiled floors, but I also need to mop the tiled floors after Roomba has done her thing. Hoping someone with firsthand experience can help? ;-)
Good Afternoon HanNatNana
Thank you for making contacting, buas the question you are asking it will be best to discuss this over the phone so we can give you more thorough answer. If you can please c...
Thank you. Will be in touch.
can you give a demo at home in mernda,Vic, Australia.?
Good Afternoon Teymay
Unfortunately we do not have access to do demonstrations in customers homes. It may be worth contacting your local Harvey Norman store to see if they may be able to loan you a d...
I posted this elsewhere, but here it goes again:
Braava 380t doesn't use cameras for navigation and wouldn't be affected by pitch black right?
Since we have some gyprock walls dividing up our 80sqm shop into multiple rooms, I gather that we would need to make use of multiple NorthStar cubes. I wasn't sure which north star navigation channel numbers to get...can the channels be changed on the north star navigation unit also? What technology do the cubes use to communicate with the Braava? Would it transmit through internal gyprock walls? I couldn't find much info about this online.
Kind Regards,
Andrew
Hi Andrew, i have a unit of similar size, and find that the Bravia will find its way through each room and then make its way back to the cube when the battery runs down. I think it has an internal map...
Read moreping system(?) based on obstacles as it encounters them. It also returns to dirty patches of floor more often than clean areas, so its a reasonbly 'intelligent' box and doesnt need more than one cube to work well. I have turned it on and gone to bed, and it creepily cleaned the floors in the dark. The first time i used it the charges didn't last long, but ive had it for 18 months and the batteries last a reasonable time between charges though it would be good if they lasted longer.Get an answer from our members and iRobot representatives
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