lucyl
- 2 reviews
Scratches Hardwood Floors and DON'T BOTHER WITH CUSTOMER SERVICE
Since moving into our new house with hardwood floors we have seen huge scratches all over. We cleaned the whole machine (removing the wheel etc.) to make sure there was no sand/debris stuck in the wheel causing the scratches. We then tried it on a piece of flooring usually covered by a rug (so had no scratches) and it created circular and straight scratches. That's $8000 of flooring damaged by this machine! I am so upset especially after reading on the Roomba website that it is completely safe on hardwood floors before using it. Do not buy if y...Read more
ou have hardwood floors :( UPDATE: Customer Service is useless and delayed me for weeks only to tell me that they do not believe that the scratches are caused by the roomba (even though I have sent them photos where there are scratches the exact circumference of the back wheel). They then told me that if I would like to get it in for full assessment that it will cost $77 if it's found that it is not the cause. Clearly they are going to tell me it's not the cause as they are already saying this so I am not going to risk paying that. Do not buy!Purchased in April 2021 at The Good Guys for $499.00.
1 comment
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LizMAU
- 12 reviews
- 9 likes
Brilliant Roomba 630
Love this cleaner. I have mostly tiles which it zips around on and always stops at the 2 sets of steps I have. I am always surprised when I see how much it has picked up. I just lift it down the steps to carpeted areas and leave it for 20 minutes to do its job. Have not had any issues with this cleaner so far. I did buy with extended product care due to ongoing issues I had with the Aldi version I had purchased previously (Aldi did give full refund).
1 comment
Teghan R.iRobot
Good Morning LizM
Thank you for taking the time to review the Roomba 630. The are great for setting and forgetting as the cliff sensors underneath will stop the Roomba from dropping down anything more... Read more
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PattyBloomfield
Love it. Definitely time saver
Works well I totally love it. It’s definitely a time saver and cleans well. I would recommend this to everyone. Whether you have rugs or not. I happen to have both. I can’t find anything wrong with it. It also works well with your iPhone app. You can program and review history. It also updates for you
2 comments
Teghan R.iRobot
HI Patty
Thank you for taking time to review the Roomba. These are a fantastic device for maintenance cleaning.
Kind regards iRobot
You are welcome
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TracyDALKEITH
- Verified purchase
iRobot does not clean well due to very poor suction
I bought this iRobot thinking it will help pick up dirt and clean my floor. Especially since it has "Dirt detect" written on its box and this 3 stage patented cleaning method.
After two days of using it, I am disappointed at its inability to pick up dirt. It does a poor job at it. I then investigated and learned that it has poor suction, I tried reading about its specs. I found nothing indicated about its suction power, a key feature of vacuum cleaners you would think that should be made known to buyers and consumers. There was nothing p...Read more
1 comment
Teghan R.iRobot
Good Afternoon Tracy
We are saddened to hear you have been unhappy with the performance of the Roomba 600 series. If you like to contact us on 1300 727 421 with reference C0158720 we would very much like to discuss this further with you.
... Read more
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Rosie W
- 3 reviews
Fantastic small vaccuum cleaner
I regularly use or Roomba for hard for vaccuuming. I do find that it isn't fantastic for large areas but you can section areas off for it to clean.
The last sensors work well and last a long time.
The dust is easy to empty straight into the bin. It does have a problem getting hair tangled in the brushes.
I have used it on carpet but I much prefer my Miele for this.
1 comment
Teghan R.iRobot
Good Afternoon Rosie W
Thank you for taking the time to review the Roomba 630. This is a great unit for maintenance cleaning. The Roomba 630 series is designed to do as much cleaning as possible durin... Read more
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PaulaBindoon
- 6 reviews
Absolutely love it
I love this vacuum, I use it nearly every day. I love tipping out all the dirt it has picked up, very satisfying to see. It's dirt that would normally be on my floor, I used to vacuum weekly now it's every couple of days, with 4 kids makes my life so much easier, and the house is so much cleaner!
1 comment
Teghan R.iRobot
Good Afternoon Paula
Thank you for reviewing the Roomba 630. These are a fantastic maintenance vacuum cleaner. Allowing you to use you standard vacuum least frequently.
Kind regards iRobot
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RAWBallarat
- 10 reviews
- 8 likes
- Verified purchase
This Is Not A Toy.
I bought this unit about two and a half years ago with low expectations. It looked like a kid's toy that maybe could pick up some crumbs. Well I was wrong. This thing picks up just about every thing on the surface of my carpets, leaving them looking like I've run a full sized vacuum over them. Of course it isn't powerful enough to suck the crud from deep down inside the carpets. For that I have a Vax which I reluctantly drag out every 6 months or so.
I can't see why you would need one of the expensive/complicated room mapping models when this...Read more
1 comment
Teghan R.iRobot
HI Raw
Thank you for reviewing the Roomba 630.
Kind regards iRobot
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Very annoyedAdelaide
- 7 reviews
- 5 likes
Great model
I bought a robot vacuum when they came out and it failed. With long hair and pets it got stuck on my hair missed corners etc. A friend bought this and said it was great. Despite cyniscim I asked at in jb hiFi about it. While more expensive models claimed to suck up more stuff the employee recommended the roombs range saying every brush was removable for cleaning and replacement at home. It does make noise like a vacuum so I turn it on when I go out. If it gets stuck on a cord etc it stops and I detangle and put it back on the charger. A review ...Read more
said this was annoying but I found it useful to know what it got stuck on. The best part was being able to take all the brushes out for cleaning. It's surprising how often you don't realise there's jam or a ribbon or something on the floor and it runs through it. Does corners well. I used to vacuum once a week and touch up the m a in wal kjways each day. Now i just vacuum once a week2 comments
Teghan R.iRobot
Good Afternoon
Thank you for reviewing the iRobot Roomba 630. I too have long hair and was cynical about having this working in my home. But as long as the Flexible Roller and Roller and Side brush a... Read more
Yep really happy with it :)
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Great machine, for the first month.
Cleaning wise it does a great job, however we rarely run it now as it never charges. When it returns to base station, it constantly adjusts its self because it can’t charge. This can go on for 20 minutes if we don’t intervene. Also the charging indicators are overly complicated so we have to resort to looking at the app to work out if it’s charging. The online help pages give you 5 different potential light sequences which is just a mess to try and understand. We have to intervene every time and place a bag underneath the back of it to tilt th...Read more
e front forward so it charges. If we place it on manually (without the bag or returning on its own), it can take 20 minutes of making tiny adjustments to its seating position on the terminals to get it to charge. We go through the maintenance schedule each time of cleaning the contacts but it doesn’t help. I would be a happy customer if it charged. Fatal design flaw.3 comments
Malcolm R.iRobot
Good Afternoon Adam
We are sorry to hear the charging issue you are having with your Roomba 630. So we can try to help you further with troubleshooting, can you please contact our office on 1300 727 421 with reference C0154513.
Kind regards iRobot
I just want a refund. Still within warranty.
Malcolm R.iRobot
Good Morning Adam
We are sorry to hear that. As the unit was purchased from The Good Guys, any discussion of refund will need to be with them as they are the point of sale.
Kind regards iRobot
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DerkPerth
- 6 reviews
Exceeded Our Expectations.
This is the first and only robo sweeper we have purchased about 2.5 years ago. We were a bit weary about the life span so we purchased an extended replacement warranty from the seller also. Haven't needed the warranty as it is still going strong, hardy build and does a good job. We use for tiles only.
1 comment
Malcolm R.iRobot
Good Afternoon Derk
That is fantastic to hear. You should try it on carpet, you will be amazed.
Kind regards iRobot
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AliMelbourne
- 4 reviews
Lasted >4 years
Battery life less now but can clean a whole room with one charge
Initially could do an hour or so, now perhaps 30mins
We've had it for 4 years now
Was handy for living in apartment and small spaces
But could usually clean a few rooms at a time with initially battery life.
Reasonable suction, good for hair
Not always predictable what's covered and not (especially on carpet).
1 comment
Malcolm R.iRobot
Good Afternoon Ali
It is awesome to hear you are still getting approx 30 mins from your 4 year old Roomba.
Kind regards iRobot
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Kat
- 5 reviews
Great
Makes vacuuming so much more easier. You can set at timer ok it so that it vacuums and recharges whole at work or out. It is a little noisy but nothing that can’t be lived with. I find the brushes do get clogged up easily though which can be a bit annoying
1 comment
Malcolm R.iRobot
Good Afternoon Kat
Thank you for the review of your Roomba. These are a fantastic device. However I do need to mention the for future customer the Roomba 630 does not have scheduling available. This i... Read more
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l.cat
- 3 reviews
- 1 like
Dumb, dumber, dumbest.
I had one in the office for about 3 months and i was so sick of it banging into my chair, my desk, the door, the thing had no sense of direction and the amount of times i nearly fell over it was ridiculous. Hopefully mine was just faulty i dont know but it was horrible, i thought these things had sense of direction?
1 comment
Malcolm R.iRobot
Good Morning i.cat
Thank you for your review. The Roomba 630 is a basic unit that does not have navigation capabilities. This particular model uses touching of furniture, walls etc to determine the di... Read more
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SusanNorth Queensland, QLD
- 8 reviews
- Verified purchase
If it dies, I'll be buying another
This is my second Roomba, and it performs very well as far as suction goes on both carpet and hard floors. I did notice that it has left a mark/removed paint around all walls and my fridges etc which I can't remove but have overcome this now by putting self adhesive floor protectors (the kind you stick to the bottom of chair legs) around the perimeter, being careful not to place any in places that would affect docking. Unlike my first Roomba, this one does have docking issues (from before adding the protectors) and often even manual docking won...Read more
't work, then sometimes it's docked and suddenly takes off on its own. I now have it wedged into its charger in a corner, with heavy objects surrounding it to keep it in place. I might return it to the shop yet, as it is becoming very annoying.3 comments
Malcolm R.iRobot
Good Morning Susan
We are sorry to hear the issues you are having with your Roomba 630. pLease contact our office on 1300 727 421 or via email [email protected] with reference C0152908 and your conta... Read more
I am very impressed that my Roomba continued to have problems, later with the side brush and right wheel modules both failing. Although it is almost 2 years old on a 12 month warranty, IXL posted me n... Read more
ew modules free of charge as they believed it was reasonable for my Roomba to last longer than it did. Thank you IXL!Teghan R.iRobot
Hi Susan
We are happy to help.
Kind regards iRobot
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Don’t know how I kept the house clean without this thing
‘Jerry’ our 630 is the best appliance I have in the house. Had him for about a year now and it’s still going strong. I was so surprised when I first used it on carpet and saw how much dust and pet hair it actually picked up that my Electrolux regular vaccum missed. I now vaccum once a week if that and I own 3 cats
1 comment
Malcolm R.iRobot
Good Morning Sumi
That is awesome to hear. Thank you for your review of our Roomba 630.
Kind regards iRobot
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Julie MatthewsAireys Inlet, Victoria
Does a great job
Great for the price. Does a good job on carpets as well. The suction/cleaning is so efficient I have to empty it on numerous occasions in the one battery run. I close doors so it ‘Harry’ does one room at a time. Quite loud so we put Harry on when we go out for our morning coffee etc. I like how he makes his way back to his charger when battery going flat.
1 comment
Malcolm R.iRobot
Good Afternoon Julie
Thank you for your review of the Roomba 630. This is a great way of running this model, setting it up in individual rooms to get the most out of each cycle.
Kind regards iRobot
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Big TreeHunter Region, NSW
- 31 reviews
4 years of excellent service
We love our Roomba.
The house we currently own is tiled through-out, the Roomba is perfect for it. Our previous house was all floating floors and it was perfect there too. We have cats and it catches all their loose fur. Thanks to the Roomba the entire place gets vacuumed weekly for a time cost to me of about 20-30min in total.
When we first got our 630 i ran a test where i vacuumed our bedroom with the Dyson, then i ran the Roomba - the Roomba was able to clean some stuff the Dyson missed. We then did the reverse (Roomba then Dyson) in ...Read more
another room and the Dyson picked up nothing extra. Soon after this we sold our Dyson and have only used the Roomba since. One thing that might be a negative for people is that you need to clear up a room before you vacuum it, but we find that this just encourages us to keep the room as clutter-free as our 2 year-old will allow. To be honest the time i take to move a few things off the floor and check that no spare wires are hanging out is MUCH less than the time it would take to vacuum with a normal machine. The 2 things i am not so much a fan of are: 1. The 'auto-docking' is pretty useless IMHO. The dock skids across the floor and if you have a big house then you need to move it from room to room anyway... we just plug it in directly and ditched the auto-dock1 comment
Malcolm R.iRobot
Hi Big Tree
This is a fantastic review of the Roomba 630 you have summed it up perfectly. I too have upgraded from the R630 to the R980 your will be more then impressed with the improvements made. The... Read more
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RoasterMelbourne
- 5 reviews
- 3 likes
Set And Forget
This thing terrifies the cat but apart from that it is great.
I often forget we even own it and will see it going past the doorway going about its business.
We only use it in the lounge dining area with floorboards because that's where it does the best work. Of course its made for carpet too but you have to empty it way to ofet and it does a really good job on floorboards.
You still need to vacuum as always especially skirting areas but this does a great job of picking up crumbs and general everyday sprucing up.
Emptying out the dust is very easy and the construction quality is good.
Still use it all the time two years later so its definitely a good machine
1 comment
Malcolm R.iRobot
Good Afternoon Roaster
Thank you for your review of the Roomba 630. These are a great machine for maintenance cleaning.
If you have any questions, please do not hesitate to contact us via [email protected]
Kind regards iRobot
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Alex RSydney, NSW
- 15 reviews
- Verified purchase
Good, but you have to move a lot of stuff out of the way
We bought the Roomba because we have two young, messy kids. Handheld vacuuming each night was getting annoying, so we thought we'll get this, turn it on when we go to bed (or when we go out) and be done with it.
It generally works well for smaller stuff. We had a flour spill one day and it was not particularly good at getting that up, but it works well on general food crumbs and the like. Also great for pet hair.
It doesn't get everything first pass. We've learned to just leave it and let it do its thing until the battery runs out.
Bec...Read more
ause our kids are young, we can't just keep the charging station in a corner and let the Roomba go back to it. We need to charge it in a room they can't access, bring it into the room that needs vacuuming, and then pick it up and take it back for a charge when done. A small thing to worry about, really, but it does mean we miss out on that functionality. It can't sweep well under the table and chairs, because it can't fit between all of the legs. We need to pick the chairs up and put them on the table, which means the table needs to be clear. Often our table isn't clear, so that's a bit of extra work for us. And of course we need to clean up the toys.1 comment
Malcolm R.iRobot
Good Morning Alex R
Thank you for your review of the R630. These are great for cleaning up after pets and kids that drop crumbs on the floor, but they are classed as a maintenance item not a full cle... Read more
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MaySydney
- 5 reviews
Love this product
I love this product. I have a large labrador retriever at home and his hair was everywhere. So I had to vacuum everyday before purchase Roomba. But Roomba does perfect job now then I can keep cleaning my house.
Only problem is Roomber stacks at TV and light cables and stop working sometimes..
1 comment
Malcolm R.iRobot
Good Morning May
Thank you for your review. These are great for cleaning up after pet hair. I would recommend if possible lifting the cables for the TV and lights of the ground as this will give the R... Read more
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Questions & Answers
Lorraine Sasked
Hi, I have just replaced the side wheel modules on my 630. Now Roomba only goes in circles and after 2 minutes stops with error 10. Is it possible the new wheels are incorrectly installed?
1 answer
Teghan R.iRobot
HI Lorraine
Error 10 is advising there is an issue with wheels. Is you Roomba turning left or right when it spins?
Kind regards iRobot
cstrattonjonesasked
How does this model work with an app, didn’t think that was an option.
3 answers
Not sure with 630 as I bought the 670, with 670 it’s basically just to activate the clean button, pause and send home. Always help with notifications if there’s error or roomba needed help. If you get the higher range, I think you can navigate or set up cleaning area and schedules. Hope it helps. ;)
Thanks
Teghan R.iRobot
Good Morning cstrattonjones
Sadly the iRobot Roomba 630 is not a wifi enabled Roomba. This can only be operated manually.
kind regards iRobot
Bev Dasked
I purchased this machine in January 2014. I am wondering if I need a new battery as it only runs for about 10 mins before saying "recharge"
2 answers
Teghan R.iRobot
Good Morning Bev D,
Based on the age of the Roomba, and it only running for a short time, I would be recommending replacing the battery.
To be a 100% sure, you can remove the charging cable from the home base and plug this directly into the Roomba. if you find you are still only getting 10 minutes, the battery is defiantly the issue. These can be purchased from our online store www.shopirobot.com.au or by contacting our office on 1300 727 421.
Kind regards iRobot
Thank you Rebecca, I will be ordering a new battery
Cheers Bev
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Teghan R.iRobot
Good Morning Lucy
Are you able to provide us with your contact number to [email protected] so we can give you a call to talk this through.
Kind regards iRobot