Robot Vacuum Cleaners Buying Guide
Our buying guide will explain which type of robot vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Lukesydney
- 7 reviews
- 16 likes
WARNING! Does not work on dark carpet!!!
For this amount of money I would expect it to work everywhere in my house. Very disappointing. The glossy paper workaround only works for so long. I’m now going to have to perform surgery on it to try to make it work on my black carpet.
Also, when it reaches the top of the stairs it just stops. Why can’t it turn around and go away from the stairs? It just dies.
5 comments
What would you like to discuss further with me?
Teghan R.iRobot
Good Morning Luke
We would like to discuss your review of the product further with you.
Kind regards iRobot
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NlventuSydney Surrounds, NSW
- 12 reviews
Great time saver
It’s easy to use but does get stuck some times. We have had to remove a rug as it would get stuck in one spot by otherwise it’s fantastic. The unit is not the quietest but compared to a vacuum cleaner is quiet. We turn it on when we leave for work and it does it’s job.
1 comment
Malcolm R.iRobot
Good Afternoon Nlventu
Thank you for your positive review of the Roomba 650. These are a great device for turning on when you are heading out, that way noise isn't a factor. However the 650 also has s... Read more
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Kat PTownsville
Percect Product for a busy household!
I love the performance of this product, I have two dogs and it picks up all the dog hair perfect without leaving anything behind. You can set it on a timer and schedule on a daily basis. I find it very light but a little noisy just like ang vacuum really. I use mine on tiles and carpet and it works perfectly on both. A must have for any busy household!
1 comment
Malcolm R.iRobot
Good Morning Kat
Thank you for the positive review. These are great units especially for pet and human hair alike.
... Read more
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Find out how iRobot Roomba 650 compares to other Robot Vacuum Cleaners
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BenMelbourne
- 2 reviews
- 2 likes
A Robit Vaccum, does all the time consuming work, so you don't have to!
Very Happy with our new Roomba Series Vaccum. We can schedule exactly when we want the Irobot to start cleaning. It is incredible just how much dog hair it cleans up. Something we would never even know was there if not for the irobot. The convenience of its cameras and sensors mean we literally never have to worry about where it is and what it is doing. Fantastic ! 10/10
1 comment
Teghan R.iRobot
Good Afternoon Ben
Thank you for your feedback we fare happy to hear your Roomba is cleaning up more pet hair the you imaged was there.
... Read more
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SammieOakdale
- Roomba 650
- Verified purchase
Would never buy another one !
It doesn't clean large areas in the house and keeps coming up with faults saying the area is too big if I had known that it couldn't clean large areas I would have not brought this machine, also it smashes into the walls rather then detecting them which is another problem but however when put in a small room it is very good at cleaning the floor the only other thing is that it doesn't go back to base to recharge it self which is also disappointing, I am really sad that this machine can not perform up to its standards after reading all the good things about it feel I have brought a lemon.
3 comments
Teghan R.iRobot
Good Afternoon Sammie
I am sorry to hear the experience you have had with your Roomba 650. So we can try and help you further, please contact us at [email protected] with ref: C0144490 to further discuss.
Kind regards iRobot
Thank you i will be in contact
Hi the company has gotten in contact with me and has now refunded the purchase
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Trusted Ricomelbourne
- 13 reviews
Keeps the house dust free
What's not to love about it? It does the work of keeping dust from collecting with little fuss & does it well. I thought it be a fad but it is a great product & I have recommended it to others. It's taken for granted now but amazed at first. Love jt
1 comment
Teghan R.iRobot
Good Morning A Patts
We are happy to hear you are now taking your Roomba 650 for granted.
... Read more
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SairsNortheast, VIC
- 25 reviews
Love this little guy
I absolutely love this robot! It really gets the job done and keeps our floors clean. I am a 'clean freak' so knowing my floors are always being clean is great peace of mind for me. I like that it goes into.all the hard to reach spots. I would highly reccommend this robot
1 comment
Teghan R.iRobot
Good Morning Sairs
Thank you for your review. We are happy to hear your Roomba is keeping your home tidy.
Kind regards iRobot
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BrookeQueensland
- 5 reviews
Great investment
We bought this as we have 2 cats who shed a lot. I was having to vacuum every 2 - 3 days, whereas now all I do is push the button on the roomba - which saves me so much time! The roomba has no trouble getting all of the dirt and hair, our floors are spotless. We have tiles downstairs, and simply move the roomba and dock upstairs to clean the carpeted bedrooms too. I'm so impressed with how well the roomba lifts the cat hair from the carpet. Easily the best investment for our household!! I'm not one to go out of my way to write a review but we have just been so impressed, as it's made our lives so much easier.
1 comment
Sampford IXL A.iRobot
Hi Brooke, we are pleased you find your Roomba 650 such a great investment. It certainly is a great time saver and we appreciate your positive feedback.
Kind regards
iRobot Customer Care
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C. BlairHunter Region, NSW
- 7 reviews
- 1 like
Great addition to the household
Love this machine. You really can't buy a better robotic vac than a Roomba. We have timber floors with rugs throughout and you can't beat this for getting into every nook and cranny even under the lounge! It is quiet and happily goes about its business without hassle. Just be wary of thin cords can get tangled up easily.
1 comment
Sampford IXL A.iRobot
Hi C Blair, great to hear your positive feedback on iRobot 650. We are pleased the Roomba is 'taking care of business' by keeping your floors dust free and clean.
Kind regards
iRobot Customer Care
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Find out how iRobot Roomba 650 compares to other Robot Vacuum Cleaners
Know better, choose better.
DaveFar North Queensland, QLD
- 5 reviews
- 1 like
We've named ours Bob
Yep, Bob is now a part of the family. How did we live before Bob arrived, I don't remember. In all seriousness though, this is a fantastic purchase and you can't go wrong with the time schedule setting. Bob does our place once a day, Monday to Friday at 230pm. We have 2 dogs and bob gets everything on both hard wood timber floors and carpet. Great for my hayfever as Im never home when Bob is in action. If your on the fence about the expense, know you're getting a great quality product!!
1 comment
Sampford IXL A.iRobot
Hi Dave, we appreciate your positive feedback. Sounds like 'Bob' is an extremely valuable family member in your home; working at the most convenient times, enabling you to enjoy dust free floors.
Kind regards
iRobot Customer Care
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MePerth
- 6 reviews
- 4 likes
Simply the best.
Frustrating to watch the unusual patterns, enough for you to stand there and yell at it to go back and pick up the sand it just swept straight on past but never fails to return for it. Best method is to close the doors, find another room and relax. Return when all is quiet and you'll find a vacuum charging itself having navigated home, clean floors and a small catch tray full.
650 was chosen due to the on-board scheduling option which proves most useful where you can "prep" the room to be cleaned i.e. open/close doors and position the Virtual...Read more
1 comment
Sampford IXL A.iRobot
Hello Me, thank you for your post we appreciate your feedback. It is great to read that your Roomba is providing you with clean floors and time to relax. Kind Regards iRobot.
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puppezmelbourne
Good helper!
The Roomba is a helpful and convenient device to have in my home with multiple pets. Without this I would have to use my big vacuum machine every second day to keep the house clean, with Roomba I just let the machine run everyday on harfwood floor and carpet areas and skip the actual vacuum process to weekly. I am happy with the quality. however a couple of things that this device could improve on are the brush inside it which needs manual cleaning to get rid of dust/hair and the inside of the wheels as well. Personally i need a version with a bigger dirt storage but Roomba does the job too.
1 comment
Sampford IXL A.iRobot
Hello puppez, thank you for your comments. We are delighted that you are happy with your Roomba and the convenience that it has delivered. It is recommended after every clean cycle that all Roomba com... Read more
ponents that are removable be cleaned. Kind Regards iRobot.Similar opinion? Write a review on ieatwords.com.au!
Melinda MasonMackay
- 10 reviews
- 2 likes
Favourite household appliance
Third is our second Roomba over 8 years. I rave to anyone with ears about him. He does a great job over tiles and carpet, even gets all the Labrador fur. We close off a section of the house if we want him to do a thorough job or leave it all open if we just want the once over. If you keep his brushes clean and look after him- he'll look after you. But you have to make sure he's not going to choke on charger cables, underwear or towels on the floor.
3 comments
Sampford IXL A.iRobot
Hi Melinda, thanks for taking the time to share your experience. We are so glad that the Roomba has served you well for eight years! If there is anything we can help with please don't hesitate to co... Read more
ntact the iRobot Customer Care Team on 1300 727 421.Spare parts?
Sampford IXL A.iRobot
Hi Melinda, please contact our iRobot Customer Care Team on 1300 727 421 if you require any spare parts for your Roomba. They will be very happy to assist.
Kind regards
iRobot Customer Care Team
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Laceytexas
BEWARE! Will ruin your tile!
Do NOT but this product unless you want your tile ruined. It dug holes into my tile floors. It would sit and spin and chipped the tile. I wish I would have never purchased this product. I do not have the money to fix the tile. I am beyond frustrated. I am Waiting to hear back from customer service.
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Louise
- 2 reviews
- 8 likes
Scammed by brand developers
was totally scammed by brand developers, I brought a Roomba off tv shopping, at a cost of a $1,000, everything was fine for three weeks then overnight it didn't go back on its recharge docking station and due to going up and down on the same spot it wore all the tread off one of the wheels, I contacted brand developers and instead of having it sent back they mailed a replacement wheel. We put it on but the unit still wouldn't work, we sent it back as it was only a month old and still in warranty, they then emailed us and said there was water on...Read more
the motherboard and we forfeited our warranty, they said they could sell us a reconditioned one for $380 and if we wanted the broken one back we could at a charge of $60. I phoned ACCC and they said there is nothing we could do as they were a New Zealand company. Every month $120 continued to come out of our bank account, we couldn't stop this money coming out as it was a direct debit and the bank said it had to be stopped by brand developers. I had requested we have the Roomba sent back at a cost of $60 and eight months later have still not received it back. I have emailed and not received any response back. How is it that they can get away with this. They are a New Zealand company so no accountability in Australia, very expensive lesson, will never buy off tv shopping again or from brand developers. Only one more payment to come out of our bank account, hopefully that's the end of it.1 comment
Sampford IXL A.iRobot
Hi Louise,
I think our company can help you out. We don't want your experience with the warranty to spoil your enjoyment of a (working) Roomba. We are the new distributors of iRobot in Australia. ... Read more
Please email your details to [email protected] and include in the subject line "Attention Operations Manager - Product Review Customer".Similar opinion? Write a review on ieatwords.com.au!
Find out how iRobot Roomba 650 compares to other Robot Vacuum Cleaners
Know better, choose better.
Kerryt
- 3 reviews
- 6 likes
- Roomba 650
- Verified purchase
Exactly what I hoped for.
We have a large house with hard floors throughout and an indoor dog. Set the Roomba to clean when I go to work and I come home to a clean house. Keeps the dog hair under control. Needs to be emptied each time but that is because of the large amount of hair and dust it picks up. Great time saver.
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JayzPerth
Scam
I am reading lots of review from people who have had a bad experience with brand developers and their lack of service. There are multiple story's of units breaking down and reportedly having "water damage" even when the client claims to not have the unit near water. I have had a similar experience to this and am adamant the unit is faulty and not water damaged. Despite my unit still being under warranty and taking the matter further with consumer affairs Brand developers refuse to come to the party. They are quick to resell you a reconditione...Read more
d unit for only $300 though - wonder where the reconditioned units are coming from? They also send photos of the "water damaged unit" i would be interested to compare my photos to others. Needless to say I am taking the matter further.1 comment
Just before Christmas we noticed a couple of Harvey Norman outlets selling 'reconditioned' irobot roomba units for $360 and offering only six months warranty, probably about 40 of them . I would sugg... Read more
est if your Roomba is considered unrepairable by Brand, that you invest $60 to have it returned to you to put a stop to this practice. our unit was only 10months old and considered unrepairable and not covered under warranty to get a replacement. I had it sent back so it could not be on sold and cause grieve to the next unsuspecting purchaser, even though it went where it belongs ... In the bin! Have now bought a Samsung and it's brilliant.Similar opinion? Write a review on ieatwords.com.au!
DR
- 2 reviews
This is my favourite appliance
Love my roomba. I couldn't live without it. If it died I would have to replace it immediately. I have wooden floor boards and a dog and a cat. I set it to work every day - automatically programmed and my floors look brilliant. Couldn't be happier. Also, replacement parts are easy to get if needed.
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Nat
- 2 reviews
- 3 likes
Awesome tool
The Roomba virtually allows you to not pull out the big vacuume, I use the Roomba everyday find it works best on carpet but is good on tiles too. The Roomba does not always get in corners and can get stuck on one of my tv cabinets but will go under beds and dining table and negotiate around obstacles on the floor. I love it but it does not completely make your vacuume cleaner redundant just less used :)
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shhhSouth East Queensland, QLD
- 10 reviews
Love it
I chose this model as it didn't have too many whistles and bells to possibly go wrong, but does have the best of the basic features, such as programmable cleaning times. I haven't been disappointed. In fact I am impressed with this robot vacuum's cleaning capabilities, and robust build. It cleans my tiles and low pile carpet equally well, even cleaning hard to reach areas under our beds. It reaches very well into corners and edges, and what it misses gets cleaned by me in the weekly skirting boards clean. It manages my low pile rugs and finds h...Read more
is way home at the end every time. It is a simple 2 min job to clean it thoroughly at the end of every cleaning session - not a necessity simply a choice by me to ensure the cleaner stays in tip top condition. The virtual wall works exceptionally well - stopping the cleaner from bashing 4 wheel drive like, over the metal runners which form the legs of my lounge. He's happy to do it, doesn't hurt the runners, however I'm concerned it may damage itself. The cleaner cleans my 3 carpeted rooms and small hall in 50mins while avoiding falling down the stairs. It cleans my 3 tiled rooms in 35mins and returns to it's base. I've owned it for 6 months, run it 3 times per week and couldn't be happier.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Joeasked
My roomba 650 turns after after being charged and turns off after 5 seconds saying it needs to be charged. Is it the battery? I cleaned it very thorough. Took the battery out cleaned all underneath around moving parts etc. still did the same thing.
No answers
Julieasked
I have a Roomba 630 and the charger died so a bought a new one. Straight away the error message 2 appeared saying battery error charge. I have replaced the battery yesterday and it ran fine the first time and when docking for the first time it has the same error message. Error message 2 battery not genuine. It’s a genuine battery though. Any ideas?
2 answers
Sorry can not help have no idea.
Teghan R.iRobot
Good Morning Julie
Thank you for your inquiry. Please contact our office on 1300 727 421 with reference C0167444. We will be able to go through some troubleshooting with you over the phone.
Kind regards iRobot
Myrene P.asked
I have wooden carpet edges at doorways. Would it get over them?
1 answer
Teghan R.iRobot
Good Afternoon Myrene
The Roomba should be able to go over a lip on the floor up to approx 1 inch high.
Kind regards iRobot
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Teghan R.iRobot
Good Afternoon Luke
Thank you for taking the time to review the Roomba 650. This particular model uses the iAdapt Navigation system to move around the home. Meaning it uses the touch of you furniture... Read more
and walls to navigate its way around. depending on the direction it is sent, this can lead to some area's being cleaned more than others.