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Reviews

(223)
(31)
(6)
(2)
(63)


Sarah G.

Sarah G.Sydney, NSW

Great strata company

published

Very well run company that provides great staff that help you with everything you need. I've never called and not gotten a solution to what i called about. They manage the financials for the strata well and tell us when they see potential issues coming up.


Jake R.

Jake R.Sydney, NSW

Very reliable strata company

published

We have moved our townhouses to be managed by independent unit management and they have performed what they promised. A reliable company that is employs knowledgeable staff who actually listen to you and answer your calls. Very pleased IUM thank you.

Argy

ArgySydney, NSW

  • 2 reviews

Helpful Managers

published

I have had two managers take care of my property from the time Independent Unit Management began managing our property. Both managers have been extremely knowledgeable and quick to respond.

John A

John ASydney, NSW

Quality Service

published

The team at IUM from the admin team, the managers and directors are very friendly and client orientated. Very happy with the service I as an owner receive. Constantly happy.




Harry Karsovski

Harry KarsovskiSydney, NSW

Exceptional Service

published

Been with IUM for a number of years, the service and price point is exceptional, the main highlight is the lack of change to strata managers, in the number of years they have been managing our townhouse we have had the same manager, and she is quite good overall.


Maria T.

Maria T.Sydney, NSW

Very pleased with the service of Ium

published

Our townhouse is being managed by IUM team, we have no complaints, service is really good especially the fact that we only need to deal with one person. It's really a one stop shop for a very experienced and fair by of people.


Very efficient

published

Our property was constantly changing strata companies as we felt we never received enough attention to our block. We changed to independent unit management 7 months ago and they have fulfilled every request we have asked in a quick and efficient time manner. Very happy with their service!


Don F.

Don F.Sydney, NSW

A great example of Strata Expertise

published

We have recently bought into a property that is being managed by IUM and we are very surprised by the level of detail and attention IUM present. We have not come across this in the past with any Strata organisation. We always get answers to our questions and more. The levies are raised in accordance with legislation thanks to the proactive way IUM deal with the financials in the Strata Scheme. Thank you again IUM.

Jarrod

JarrodSydney, NSW

Experience

published

Very experienced strata manager who is very helpful. Always have the answers without needing to refer to legislation. Very impressed with the supportive service and knowledge of the industry they have.

Efficient service

published

I have been an owner with independent unit management for many years now. The IUM team are very responsive and deal with any queries quickly. Our complex is well run and maintained. Very happy with the IUM service


Good management service

published

We have recently had a change is strata management and it has been a smooth transition and our has been fantastic. Definitely the right decision to move the management of our strata plan to IUM.


Joseph F

Joseph FSydney, NSW

Great team

published

IUM is a great team to work with. They respond to all my emails very quickly and are always willing to go the extra mile to make sure I am happy with their service. I have been with them for nearly 6 years and I do not plan on changing companies any time soon.


Greg T.

Greg T.Sydney, NSW

Very good strata service

published

I am a member of a committee where independent is managing the strata. I’m really pleased with the service, they are very responsible and quick to deal with queries. We are very happy that independent is managing our property and keeping the value where it should be.


Caterina S

Caterina SSydney, NSW

Great Service

published

IUM has provided great service by responding to emails promptly and addressing any of my concerns in a timely manner. Team members are friendly and helpful and customer-focused. Thank you to IUM.

James Woods

James WoodsSydney Surrounds, NSW

They know how to manage

published

I've been asked to write a review about my experience with Independent, they've been managing out Owners Corporation for over 15 years and i am extremely happy with everything they offer. We've had the same manager for nearly 10 years now, she is wonderful, the service is competitively priced. Thankyou for the opportunity to review.

Anne

Anne Sydney, NSW

Committed to service

published

I have been thoroughly impressed at how well they have managed my property. I have found IUM to be extremely attentive and committed to providing outstanding service. I highly recommend them to anyone looking to source a reliable partner in strata management.


Jason

JasonSydney, NSW

Great team ium

published

I have had the pleasure of allowing ium manage our industrial strata plan for over 10 years now and cant fault them. Very experienced and professional. Very happy with the service


Stephen S

Stephen SSydney, NSW

Strata experience

published

In my dealings and experiences with independent strata unit they have been very good and pleasant to deal with. My manager Melissa is very professional and always gets back to me when I have an enquires


Dale

DaleSydney, NSW

Very good managers

published

I have recently had the pleasure of working with Independent to move our strata to them, it has now been 3 months under their management and I am delighted with their service. They are very professional and just get things done, extremely pleased to make the decision to move to IUM.


Dee

Dee

  • 2 reviews

Great service and quick to respond

published

Brent is fantastic and Easy to deal with. Replies back to emails quickly, he is also quick to sort out what is needed. He also knows what he is talking about.


Page 1 of 17

Questions & Answers

Consumer

Consumerasked

I need help. I have the worst possible Strata Manager in IUM and extremely non responsive. Could someone please help? Whom should i go for legal advice? or how do i reach out to Jeff

1 answer
Ashleigh
Ashleigh

Thank you for your inquiry! So we can assist you further could you please email Daniel via [email protected]


Rich JEW f WARWICK F

Rich JEW f WARWICK Fasked

(MD) jeffy ! How in the earth you still do not know the proper address of SP 10555 and still do not know my proper name, but using the puppet Unit 20 secretary sending to me "Rich Jew visiting sinagogue ..., cockroach, ... & mental hospital" pictures ?
Do you still using "BLOCK" on my name and still "blocking" many other owners as well, as the employEE of more than 8000, jeffy ?
Page 12. Best wishes for the future !
"Rich Jew" from WARWICK FARM

2 answers
Freesan
Freesan

Hello Jew
My dealings with IUM have been great. Have you tried speaking with Jeff? He is a brilliant guy who is very responsive. I've known him for over 7 years.

jeffy of course is a "BRILLIANT" jeffy ! jeffy is well known as the responsive "ENHANCER" !
Did you see the slogan of ium.com.au: ENHANCE PROTECT MANAGE
Is that right ? Read BETWEEN the lines Freesan !


Get an answer from our members and IUM Strata (Independent Unit Management) representatives

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