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Reviews

4.7

1,160 reviews
5
(941)
4
(172)
3
(23)
2
(4)
1
(20)
  • Transparency
    4.7 (294)
  • Customer Service
    4.9 (347)
  • Loan TypeFixed Rate (192) · Line of Credit (45) · Variable Rate (17) · Split (1)
  • Application Process
    4.8 (352)
  • Timeliness
    4.8 (344)
  • Loan Term1.441 years (160)
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Reviewer Photos & Videos

Jazz

JazzSouth East Queensland, QLD

It's so fast and easy was in my account right away.

published

The customer service was amazing i didnt experience any extra cost or unexpected issues. I im very satisfied with my loan. It was so fast and easy and in my account in no time at all.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
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Rick Payne

Rick PayneSouth East Queensland, QLD

  • 2 reviews

Wonderful service. I have tried with banks before for a loan and didnt get any satisfaction. Thanks for helping me

published

Great service. Thank you for your help. More than happy with my loan. Very professional with nk hidden surprises. Direct debit is a good thing for me also. Cheers again

Ricko

Transparency
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Loan TypeVariable Rate
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Frank Paradin

Frank ParadinSouth East Queensland, QLD

Very Fast!!!

published

Fantastic company to deal with! Very fast response time and money in my account not even a minute after signing the contract. Would definitely recommend to anyone. Definitely be returning next time. Thanks again for your help!!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
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Very quick responses

published

Very fast professional service. Had to consolidate other short term loans but that was all very seemless. Overall so far I’m very happy with all elements the charges seem ok

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Timeliness
Loan Start DateFebruary 2020
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Excellent Service

published

Great service, with a very helpful team and the money was in my account the same day.
This loan really helped me to consolidate my funds into one easy repayment. Thank you guys for the help.

Transparency
Customer Service
Regis

RegisSouth East Queensland, QLD

Thank you Jacqranda Finance

published

The Jacaranda Finance is easy to apply and made a process smooth and easy.I have used 2 other loan companies in the past and jacaranda is the easiest and the best part is your transfer in 60 seconds Recommend a friend and you get another $100. Ill be recommending anyone who needs a short term loan

Application Process
Timeliness
Loan Start DateFebruary 2020

The reviewer stated that an incentive was offered for this review

Nj Will

Nj WillNew South Wales

Thank you Jacaranda!!

published

The team at Jacaranda went above and beyond and made the process a smooth and easy one. I have used 2 other loan companies in the past and Jacaranda is by far the easiest, most professional and the best part is your money transfers in 60 seconds !!! Recommend a friend and you get another $100 !!! I'll be recommending anyone who needs a short term loan for sure.

Transparency
Customer Service
Loan TypeFixed Rate

Awesome

published

Customer service was great and thoroughly explained. The repayments are not to high and loan offer was awesome and highly recommend to use jacaranda. I'm very satisfied with the loan.

Transparency
Customer Service

The reviewer stated that an incentive was offered for this review

Eric-John

Eric-JohnSydney, NSW

Jacaranda are great

published

They were very easy to work with, explained everything and even helped me out by paying off an old loan with the loan they gave me! would definitely recommend to my friends.

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Excellent, fast service

published

I found Jacaranda to be very professional and efficient with their service, once the loan was approved the money went straight into my acct. Cant ask for more than that.

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Loan TypeFixed Rate
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Geoffry

GeoffrySouth-Eastern Region, NSW

Was quick convenient very easy to navigate communication was great. all in all great thanks again jacaranda finance

published

Easy convenient great outcome highly recommend communication is great approval quick and easy not intimidating if your thinking about personal loan highly recommend give it a go it’s worth it

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
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SMR

SMR

  • 2 reviews

Quick and Easy!

published

They processed my application quick. It was an easy online application, not much paperwork involved. I’m very satisfied with the outcome. Thank you Jacaranda for making my son’s dream car come true!

Transparency
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Loan TypeFixed Rate
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Anthony Behr

Anthony BehrSydney Surrounds, NSW

Great service

published

I found the service very prompt a d sufficient and would recommend jacaranda to friends and family, and the payment was transfered to my account on time thanks jacaranda for your great service

Transparency
Application Process
Timeliness

The reviewer stated that an incentive was offered for this review

Amazing

published

My loan was approved in couple of hours and funds didn't take that long to get transferred either. They would email me straight away if they needed anything. would recommend to everyone.

The reviewer stated that an incentive was offered for this review

Aubrey P.

Aubrey P.Sydney, NSW

When in times I needed help Jacaranda is a saviour.

published

When in times I needed help Jacaranda finance made my life easy.. People are attentive and very helpful they will assist you till the end..I'm a happy customer Thank you Jacaranda for the easy and quick transaction.I got my money right away after they approved me.Highly recommended for those who needs help..this guys will not let u down and fast transactions and very helpful and good services.
Jacaranda won't let u down.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateNovember 2022
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ed s.

ed s.Sydney, NSW

  • 2 reviews

Great service in an emergency.

published

Great service. Applied as a matter of urgency and after some checks e.g. id, bank statements etc, the funds were in my bank account literally in 2 minutes. Reasonable rates. Thank you.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateJanuary 2020
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Quick and simple

published

Customer service is easy and no hassles
No unexpected costs unlike other companies
Rate was reasonable which is good
Very happy with the service and will definitely recommend to other people

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
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Cww084

Cww084Illawarra, NSW

  • Verified customer

LIFE SAVER

published

Jacaranda was efficent with every part of my loan application from appling to having the money in my account, i would recomend them to anybody and use them again in yhe future if needed no questions asked.

Application Process
Timeliness
Loan Start DateJanuary 2020

The reviewer stated that an incentive was offered for this review

Melaniee

MelanieePerth, WA

Helped me out in a difficult time

published

Talk about on the ball! No sooner was my contract signed when a notification came through advising my account had the deposit. Thanks Jacaranda for being user friendly, not bombarding me with calls and helping me out when I needed it. Highly recommended!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
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not honest

published

first of all they wont loan you the amount you need. the company will keep sending SMS to get more loan. once you do it they will clear the previous loan by charging you extra $400 establishment fee. never trust this company as they will keep you through legal documents that you need lawyers to understand.
Money me finance is 1000% better. They are

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
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Page 2 of 58
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Questions & Answers

francis fountain

francis fountainasked

how to make extra payments

No answers
francis fountain

francis fountainasked

how to make xtra payments

No answers
Craig Q.

Craig Q.asked

Why won't anyone help out with a loan I have full-time work which is 2 years an more I am a full trade qualified boikermaker I am really annoyed how i get sucked in then told unsuccessful WHY .I have no massive debts owed out . I am really sick of all this being pushed away I am a genuine person needing help I can afford the repayments otherwise I wouldn't even try applying

No answers

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