I recently bought a Penguin, on the way to pick it up I received a phone call to say it had been recalled due to a safety issue with the roof winding mechanism. The Jayco agent have had the Penguin for two weeks and still Jayco cannot supply them with parts for the upgrade. The agents have been great keeping us updated but there is little they can do other than wait for Jayco to get their act together. With somewhere around 1300 CTs being recalled I'm not expecting to be able to pick up the camper anytime soon, really annoying. I got a...Read more

I feel some people on here just want to have a dig. There are some reviews where people had 2 small problems and a couple scratches and they give it a 1 star review. Go back to your selling dealer and get it fixed, they will all help you out.
The after sales service is great. Like everywhere these days you strike sometimes someone less helpful but never bad. This is a leisure item, enjoy it!!! Don't get hung up on little issues. Maybe you need to think a bit more about what you are writing before you write it because maybe it's not the product...Read more

We purchased our Jayco Swan Outback (with just about all the extras) in March 2016 and my wife, 2 kids and myself spent the next week in it testing it out.
It showered most nights with no leaks, which was a relief because water leaks were one of my biggest fears.
The bench top above the fridge got quite hot which was/is a bit of a concern, but Jayco Mackay have since installed some insulation under the bench top which has reduced the heat some what. I may have to possibly look into a fan to get some air circulating?
There were a couple of...Read more

In 2014 we purchased our 2012 Jayco Eagle outback as second owners from a family in Blackwater. This is my second part to a review I've written previously. We used it on several occasions for weekends with family, before we took it on our big trip to Western Australia. We fitted 160 watts of solar panels to the roof in anticipation of free camping along the way. We also fitted a Stone Stomper, a great device recommended to us by experienced off road camper friends, which attaches to the car and the van as a method of preventing stone damage to ...Read more

We bought our Swan Outback new in July 2015. It has done more trips to the repair shop then camping trips.
To say the build quality is appalling would be an under statement. On 1st use the front bed roller collapsed into the body somewhere, the front boot flew open due to striker plate being fitted in completely wrong position. Waste hose for sink was kinked due to poor fitting. Then when it got dark we had no lights. This was caused by poor crimp connections in roof safety switch. The speakers for sound system were incorrectly wired so when y...Read more

We are just about to sell our Jayco Dove Outback 2010. We have used it for a couple of big road trips from Tassie to the Simpson and then up to Byron Bay with 2 teenagers, 2 adults and lots of gear and also on numerous camping trips in Tasie. Nothing but praise for these "Built To A Price Campers" Yes they suffer from some cheap plastic parts and some inferior materials but for what you pay the whole system works very well and the resale price is good. We love our camping here in tAssie and the Dove works perfectly for us, my only wish is that...Read more

Besides some niggly little issues, this camper has been terrific. I have been camping in tents since I was a small child and I can't remember ever getting a really good nights sleep but my sleep has been terrific in the Swan. We have 3 young children so you have to really plan where things are kept and what you bring but it is great that everything has its place and there is a place for everything. We have a TV with DVD player and we swore that we would not let the kids watch TV whilst camping but when you need 30 minutes or an hour to get some...Read more

Insurance job after damage to roof from tree branch. Roof was replaced by insurer (CIL great to do business with) with a later model fibre glass type. After only a little over 12 months back on he road and three trips the roof looks like it has shrunk and kinked for around 600mm at the top of the end frame board on the curve on front and back. Also notable dish in roof for full length.

Also the roof vent plastic surround has deformed quite a bit necessitating the mesh screen be screwed to the frame to secure in place.

Now we are on the...Read more

It is comfortable and spacious with most of the features you would expect. The finish and the quality of some of the latches and accessories is average. Setting up and packing up is more time consuming than I expected. Can be difficult getting the roof down if you don't push the canvas in carefully when you are lowering the roof.

I purchased it with promises of exceptional after-sale service and a great warranty. Drove off to Central Australia for the first trip.

The water drain pipe from the sink was kinked so the water would not flow o...Read more

We have been on the road for 10 weeks in our 2015 Outback. The main requirement for me was strength and suspension. The Jtech suspension is simply miles ahead of the competition. We have been to the tip of Cape York and back on unbelievable corrugations, water crossing over the bonnet of the car and sections of the old telegraph track.she has gone where trailor- tent set ups would be wary. My wife and I both snore so the double and queen pull out beds are perfect.the all terrain tyres are great so long as you adjust pressure to circumstances ...Read more

I purchased this Camper trailer (Jayco 2015 model) as new. I was originally looking at a hard floor camper trailer/tents but came across this super little Jayco Swift camper trailer. It's small but once the bed ends are folded out it's huge for two people and has everything you could possibly need. Heaps of storage, power outlets, fridge, comfy beds (inner sprung mattress needed a topper still) and had extra options installed such as an Arial, battery as well as a coast to coast battery/water level gauge. This isn't camping - it's Glamping!!! ...Read more

Just purchased a outback hawk 2013, what a great camper, very happy with this camper as its the 4 th ive owned now and very happy with all of them, have done a few modifications just to suit myself and madecsome additions, no issues with the van but i few small things like the charging system for the battery would do better with something like a ctek charger, a fridge fan just to help the 3 way fridge cope on hot days,and the 3 way lowboy pump taps are crap( not a jayco product) find a better replacement for these and basically you have a magic...Read more

First time buyer of a van.
Bought new Jayco.
Poor sales advice on tow ball weights. So car upgrade necessary after taking camper from shop. Actually drove from shop unaware I was illegally over weight on the tow ball.
Ok upgrade car..
Using the camper, it's ok in layout. Note plywood is flimsy under seats with hinges popping out (all rivets). need to replace all with bolts and washers. The door pops open several times a night due to flex in the frame with the beds pulled out. Roll over in bed and the door springs open, it's infuriating. Bee...Read more