Richard McPerth, WA
- 2 reviews
Jayco Journey Outback 2022
Great looking van.
Workmanship is disappointing. Dents in cupboards, laminate coming off, roof bowing in two places. All under warranty, but what a hassle.
Should not have happened to start with.
Dents found on pick up, laminate and roof coming down found the next day.....
Jayco, workmanship for a $70,000 van, very disappointing.
Jayco and Caravanland, take no responsibility, just because it is under warranty....
It should not happen to start with. Should have been found prior to picking up, Caravanland had it for a Month.
Buyer be aware.
Purchased in September 2021 at Caravanland for A$68,854.00.
1 comment
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Questions & Answers
Richard Mcasked
22 weeks and still under repair, Jayco or CaravanLand will not replace or refund monies.
Now the laminate has bubbles in it.
Very poor workmanship.
Who checks the quality assurance prior to leaving Jayco, or, before delivery...no one on this Lemon.
Be aware when you purchase a Jayco......
Even the repairer stated he would not buy one.......now that says something.
No answers
popoasked
How does it tow and behave on dirt road? Please update your review after a trip.
Please advice how jayco and cavanland address the defects that you have observed.
Thanks
2 answers
Hi,
It tows really well, I have a 2016 Hilux.
Have not taken it out yet, as I am still awaiting for Jayco to have it fixed.....
CaravanLand did nothing, they were poor, I went to KEN Peachy, he has been outstanding, came to my house and viewed, has done all the work with Jayco. He even found another defect, that we did not observe. Now waiting for the bench top to be made and couriered. Then all will be fixed.
Jayco just state, it is under warranty and it will be fixed, though it should have been right to start with....
Pity KEN Peachy does not sell caravans.....
Thanks. I am unsure whether because it is a new model, so jayco is struggling with quality control on the initial rush of builds.
Is the roof timber with a flexible fiber glass shell on top or the same composite material as the side wall? The cause of collapse of the roof defects, did Ken explained?
Thinking about it for this price range, only coromal rvs? I have talked to zone rv owner in a caravan park. They have kinked air hose in the suspension which affects towing when the caravan was delivered.
Please update your thoughts after you take it out for a trip and especially how well does it handle corrugation and does the cupboards and carpentry hang together.
Thanks for sharing.
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Richard Mc
Over 20 weeks and still under repair!,!
Still paying insurance, rego fees...... Now the outside laminate has bubbles in it. Has to go to another repairer. Very poor workmanship. Who checks the quality assurance prior to leaving Jayco, or, before delivery...seems to be no-one on this Lemon. Be aware when you purchase a Jayco...... Even the repairer stated he would not buy one.......now that says something.Only use it for four nights prior.
Jayco or CaravanLand will not replace or refund monies. Lucky to get a email reply, when we make contact.... Read more