Jaycee Journey DX Outback, bought it new, tows well, nice looking van,,nice design shame it was put together by Richards Craniums,,,nothing was as it should have been,,,repairs under warranty took for ever,,,dripping shower washer replacement took 4 weeks = that over filled the cup of unhappiness, sold it at a loss after 9 months, bought 14 yrs old Future System caravan no problems at all.

Move struts 300mm,up the gas struts to 600, new vans are already moved and the gas struts are 630, will make it a one person lift easy l have a 2012 van

very well easy to tow its just the woodwork not good lot of fixing to be done putting up the roof is a two person job I wish I had really checked on weigh you can carry

Heavy glass shower door fell off,electric brake wiring under van breaking,wheel alignment out of spec,van heavier then what's on compliance plate,plastic cupboard handles breaking,water leak above bed no sealant on part of roof, quality control at factory poor good to tow but so many problems.

Purchased brand new Journey DX Outback only to take it on gazetted unsealed roads and lots of damage. We were not off road and drove to conditions with reduced tyre pressure. Shower door fell off marking cubicle and hole in flooring, all drawers dropped and hinges. Inside is fitted out as normal caravan. No additional measures taken to make inside suitable for unsealed roads. Great looking van but be prepared to spend time reinforcing it to suit conditions. Lots more damage to list but hoping all fixed under warranty.

It is a great van and easy to toe and get into tight places, We love it and have had no problems with it to speak of. Have had it on gravel road and it stands up well

Very stable with passing trucks and not affected by wind. Van tows great and brakes well once you have the brake controller set up correctly. Pop top comes down with movement and needs to be checked each time it’s lowered. Small issues with QC but acceptable. Very comfortable and well laid out. Everything works and there is a big improvement in quality control. Very happy with our new van.

70 problems over the last 2 years, It has been back to jaycos factory 3 times for rebuilds. Now the mess they have made of it the last time it was there. The workmanship is nothing short of appalling. No quality control at all. You would think they would have learnt by there mistakes by now. Trying to get a new one out of them at on cost.

Leaked in first rain, causing paintwork inside to bubble, was fixed and has done it again. Cupboard clips not working cupboards fall open during travel. Overhead cupboard broke away from wall. Solar panel controller failed. Blind refuses to come up. Window starring at screw point. Cupboard doors not aligned. Outside shower trickles only no pressure at all. Very unhappy customer here !!

No grease in Wheel Bearings(8). Non return Valve in scheme water incorrectly installed. Electrical terminals not crimped(squashed with pliers) Interior cabinetry very poorly installed; many cabinet components failed including the overhead cabinet which became detached. Yes these are being addressed under warranty, but why so poor workmanship? Lift your game Jayco. Not Happy

One thing that soon becomes evident with the Jayco Journey Outback pop top van is the lack of bench space. Very little room to prepare meals or wash up etc. Stove and fridge are excellent as are single beds. Lighting is exceptional and storage space is adequate but we find the toilet capacity hopeless along with water tanks - the water capacity can't support the shower if free camping unless a constant water supply is available.

I've read a lot of negative comments about this van I don't know if I'm one of the lucky ones or there are a lot of knockers out there but I'm more than pleased with it. The $ value against any thing similar is huge. We have only had one weekend away in the van so far but love every thing about it the lighting is fantastic. The new van is light years a head of our last van discovery out back same size tones more room and the end ensuite is Awsome I really rate this van and personally I think it's one of the best looking van around if you are thinking of a Jayco I would recommend it.

I purchased a Journey outback in September 2015. In the first week one of the struts broke then the tent came away from the van. Both repaired. Since then the shower stall has come off the back wall, the front of a drawer has fallen off, a cupboard door has come off its hinges. Both bedroom cupboards leaked and damaged the adjoining wall. A handle on one of the support legs broke, the contact used on part of the walls hasn't been installed properly and it is bubbled, the boot is warped as well as the boot lid. I asked for a replacement caravan and was told I need at least 30 things wrong with the caravan. Purchased from Brisbane Camperland and paid for it in full.