Jayco Silverline Questions & Answers

What do you mean by Zipper. Shade cloth privacy screens normally slide in the track. I have privacy side and rear on my electric roll out and also a fully enclosed annexe with windows, doors etc. Bob

The shade cloth comes in two parts. One small part of the cloth slides into awning and you attach bottom part to it with a zipper. Sell them in USA.
You can unzip bottom part and roll up with top part attached.

Les
I do not know the answer but have seen them on display in the Xtend factory Queensland - suggest you contact them and they will advise. https://www.xtendoutdoors.com.au/contact/
They crafted and annexe and other custom bits for our 2022 silverline and I was impressed with professionalism and quality from measure, qute to install. Bob

Thanks Bob!

Sorry Steve unable to assist, sounds like sparky needed. For what it is worth, my previous van would trip switch easily if Waterheater [elec] was on same time as kettle and or toaster. Good luck Bob.

Cheers Bob, much appreciated I thought I isolated everything and then you mentioned hot water service

Nope that wasn’t it, still leaves the air conditioner. I don’t understand why it wouldn’t be plugged into a GP socket to allow for situations like this

unable to assist you Greg, sounds like a minor plumbing task.

Hi, we have a 2018 21ft with club lounge, we have had water issues, with the last one in behind the wall, and another water issue in behind the seat by the water tanks, just keep on at them to repair, seems to be silicone problems, they need to evaluate the structures of these caravans, sick of all our issues.....hope you have some luck.

Peter, attached is what I posted about water drainage issues 6 months ago after first trip in new 2022 21653 Silverline Outback. Waste water drainage poor, the design of same is worrying, the issue is masked for those that have a grey water tank. Simple but not inexpensive to rectify. I increased most of the drain pipes to 40mm and also fitted 40mm connections in several places at the rear end where most pipes flow into final outlet. Some changes to flow directions solved the problem. Bob

Chrissie, your question seems to be for Jayco themselves. I am a Silverline owner too and had drainage problems which I corrected and Jayco paid those costs. I have not had window breakage. Have you fixed your drainage problem? Bob

Thanks for your reply Yes all fixed as my husband is a plumber himself Has redone all pipework on our three Jaycos!

They are very sensitive and often it is necessary to stop and reposition the load, it is nothing you have done wrong.

It will depend on the materials used on the roof, so the cleaning product you use needs to be compatible with the materials, Ali or composite? Silicon will be used in and around joins and fitted roof parts so cleaner must be suited to it. Your Jayco manual will offer cleaning product advice based on roof materials used on your Van. A ladder will be necessary and safety must be a priority of course. I rinse off all roof surfaces well, then use a long handled brush/broom with bucket of appropriate mix of cleaning product avoiding the clear perspex hatches. I use a soft sponge on those after rinsing residual dirt/bird poo, sap etc away first. I do not pressure wash the roof.

Sorry Lloyd I am unable to offer any solution

Lloyd make sure your battery is turned on the panel above water heater switch, thats what we do when travelling . Hope this helps .

Sorry unable to assist with the water leak issue, it could be coming from anywhere - roof seems likely. Take pictures and refer to selling Dealer or if away search for local Jayco Dealer. Warrants careful inspection.

Thanks Bob.. Will do.. cheers

On the left hand side you will see two securing lugs -one at the top side one at the bottom. Push them upwards, they are tight but will slide upwards. then ease out the left side towards front of van and the locating lug on the right side will come out of it,s slot.

Yes - well certainly on my 21.653.

When you say use a hose, do you mean to fill the water tanks or to supply water to the van - mains pressure? If the latter then water should not be directed to the water tanks. If filling water tanks with the hose, then yes water will overflow at the tanks top overflow vent, but that should be external overflow not in the van.

Mains pressure to supply water to the van.

Sorry, I am unable to identify the problem. My understanding is water to Van [not tank] from mains will not fill the tanks at all. Where in the Van [inside] is the flooding?

Fletch, the problem is the design of the waste water system, it is completely wrong and I shared my findings with Jayco on first trip away. My shower base ponded up. To fix you need to change/redesign the system [I had to do that for my 2022 21.653 Silverline OB]. Many owners of new Jayco Vans have had same issue, some have rectified themselves and at their own cost. When I was on shake down trip at Lakes Entrance, the problem showed up,I inspected and found the problem, everything about the pipe size and routing of the water flow is wrong. Jayco said bring it back to MELB, I said no I have set up and am here for a week, they agreed to me getting a quote locally to resolve. I had my plumber increase pipe diameter to 40 mm from 25mm. and we rerouted so flow resistance eliminated. The only ones that would not realise the problem is those with a Grey water tank. Hop underneath the Van and you will see marrow black plastic tubing going up hill and with T junctions that are part of the problem.

Thank you, yes my van has the same black tubing, will look to see if I can also rerun with 40mm pipe.

Many Vans have a water pressure control valve to protect the system - it is a brass item bigger than a hose fitting, often near where yo connect the inlet hose, they have a mesh filter inside and they can become blocked. Simple to dismantle and clean. Good luck. Bob