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JB Hi-Fi Online Store Questions & Answers
32 questions from our users
Trishasked
Looking for CD . . James Morrison and Don Burrows in good company
Yifei Guoasked
i preordered a huawei p40pro fron jbhifi online store on 02/04/2020 and when the time i make the preorder the official website shows me i will receive the phone within one business day after the release day and TODAY IS THE RELEASE DAY until now i still haven't receive any shipment notice yet and the order status still haven't update yet also the email request never reply to me if the items has been delayed at least you need reply me email tell me the items delayed and when will i can get it also if you cannot make the delivery within one business day after release day you cannot put that on your official website either OKOK?????????
1 answer
how do you expect the public to answer the question i dont know why you would be asking here for in the 1st place the logical thing to do would to to contact JB by phone or via their web site, or ask at a store
Mark McCormickasked
Do you have a cable HDMI Output for connection from TV to DVD player
Tom C.asked
Do you sell e readers?
No answers
Tom C.asked
E Readers do you sell them?
Judith M.asked
what category is ink
No answers
Peter S.asked
what do stars mean?
No answers
Chrisasked
I want buy charging lead for a Fitbit Ionic
No answers
David Goreyasked
When will order no jb3026630 be delivered
2 answers
Don’t hold your breath!
I ordered at item express post and my confirmation email said it would be delivered last Tuesday. It wasn’t sent express and only got picked up from dispatch on Thursday. I’m still waiting for it ............
ask JB hi fi how do you expect the public to know
Desiree Martinasked
I am still waiting for my purchase to arrive! Where is it?? I haven't even had any emails!
I ordered And paid for a dvd Titled "Ford V Ferrari. The order was Placed 17-1-20 via PayPal. Cost was $21.67 postage included. Please send this DVD ASAP!! It's urgent a 75th birthday present!!
3 answers
I dont why you would be asking here for if you need it ASAP Have you contacted JB HI FI & asked them.
I'm very sorry I put my comments in the wrong place. My mistake
It is a pre-order anyway. It is not released until 26/02.
ARTHUR KINGO F.asked
Do you do afterpay
1 answer
What is preventing you from going into the store or contacting JB HIFI & asking or check their web site
Brian Steventonasked
Please advise if your refurbished Fetch Mighty have bluetooth
Vera T.asked
I have bought a 13.3 FHD IPS LED Display hp laptop just yesterday. I haven't opened it .As I was not sure if i was happy with it . The unit was advertised for $1299.00. in the store at planty vally sc. For the same computer your add on your internet is $1199.00. They did let me purchase it For 1199 .00 thinking i got $99 off . I think that the screen is to small .I would like to at least14.2 screen lap top which are advertised $1299.00 either lenovo or a hp . can i make an exchange the unit or return it and get my money back?
3 answers
probably not Have you contacted the store where you purchased it.
I don’t know, I got specific spec for my grandchild’s school. Ring them and find out.
I don’t think to accept ‘change of mind’
Nathan Musolinoasked
How long till I can get my PlayStation online gift card voucher code I bought it 30 minutes ago
2 answers
I dont have a clue i didnt even know you had purchased a gift card. What is preventing you from contacting JB & asking them instead of asking here
Ask JB obviously
Jarrod W.asked
I work bhp and was told that we get a discount when we shop with you guy
2 answers
As this is a review site suggest you check with them directly
have you asked them
paddy connollyasked
do you sell a dvd of rainforest classics?
3 answers
Sorry I dont How ever JB HI Fi may sell it, contact them or go into the store & have a look
Check Jb web site The answer is clearly listed
As you know this is not their website. Suggest you get someone to contact them directly.
katalinadasked
Am I able to buy gift vouchers online? Thank you.
2 answers
check J B Hifi website the answer is on there
Sounds like checking the website ONLINE will get an online answer
Peterasked
How does one join the online service,I am a gold card veteran, does the make any difference.
3 answers
Hi Peter,I have no idea,they told me to contact head office.they were of no help.
One would check via their website. https://www.jbhifi.com.au/pages/contact-us
I could not find where to start an account on their web page. Poor design!! use this link to contact support. They should help.
https://www.jbhifi.com.au/pages/contact-us
eleanasked
Do you run a legitimate monthly competition? Told I have won but think would be a scam.
June Nasked
I received my online iPad purchase 2 days ago & by mistake ordered a wifi only model.Please advise me on how to exchange it for the SIM card model as I use it for work.Many thanks.
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