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JB Hi-Fi Questions & AnswersOnline Store, Retail Stores
45 questions from our users
Can I have the tax invoice re- printed with my name and address on it as I want to claim for GST?
Please advise if your refurbished Fetch Mighty have bluetooth
I have bought a 13.3 FHD IPS LED Display hp laptop just yesterday. I haven't opened it .As I was not sure if i was happy with it . The unit was advertised for $1299.00. in the store at planty vally sc. For the same computer your add on your internet is $1199.00. They did let me purchase it For 1199 .00 thinking i got $99 off . I think that the screen is to small .I would like to at least14.2 screen lap top which are advertised $1299.00 either lenovo or a hp . can i make an exchange the unit or return it and get my money back?
probably not Have you contacted the store where you purchased it.
I don’t know, I got specific spec for my grandchild’s school. Ring them and find out.
I don’t think to accept ‘change of mind’
How long till I can get my PlayStation online gift card voucher code I bought it 30 minutes ago
I dont have a clue i didnt even know you had purchased a gift card. What is preventing you from contacting JB & asking them instead of asking here
Ask JB obviously
I work bhp and was told that we get a discount when we shop with you guy
As this is a review site suggest you check with them directly
have you asked them
Just wondering, am I able to exchange a laptop which has been opened for a more expensive model? Never used and all the accessories are still inside the box it came in.
Do you have any Disney plus gift cards ?
Have you checked Jb hifi web site? The answer to your question is clearly listed on there
No I dont. As you know this is a Review site. Suggest you get someone to check their website.
do you sell a dvd of rainforest classics?
Sorry I dont How ever JB HI Fi may sell it, contact them or go into the store & have a look
Check Jb web site The answer is clearly listed
As you know this is not their website. Suggest you get someone to contact them directly.
Am I able to buy gift vouchers online? Thank you.
check J B Hifi website the answer is on there
Sounds like checking the website ONLINE will get an online answer
How do I make a formal complaint for being mistreated at the store
you can do that by either contacting the store manager or contact Jb hifi the contact details are their web site. They wont do anything
Clearly listed in their website
Do they have lay by
Does JB Hi-Fi offer Afterpay and ZipPay?
We do not currently offer Afterpay or ZipPay as payment options on our website or in our stores.
Whilst Afterpay is currently not available, we do offer alternatives that do not require upfront payment. You can check out our interest free finance options here.
You can easily and quickly apply online, and take your approval in store to make your purchase.
Please note: interest-free finance is available for in store purchases only and is not available online.
A quick call will provide the answer
How does one join the online service,I am a gold card veteran, does the make any difference.
Hi Peter,I have no idea,they told me to contact head office.they were of no help.
One would check via their website. https://www.jbhifi.com.au/pages/contact-us
I could not find where to start an account on their web page. Poor design!! use this link to contact support. They should help.
Do you run a legitimate monthly competition? Told I have won but think would be a scam.
I received my online iPad purchase 2 days ago & by mistake ordered a wifi only model.Please advise me on how to exchange it for the SIM card model as I use it for work.Many thanks.
I have received my Nikon MyZ6 + Nikkor Z 24-70mm f/4 S Lens. According to Nikon web promotion they were promoting the camera was to come with a XQD 32 GB memory card . In unpacking the camera there was no memory card in the camera box. My SON # is JB187982834150969-0. Please
advise how I can obtain the card.
Yo yo yoasked
Will the online order including the invoice inside the parcel? thanks
Can you ring and ask ?
Why is one of my reviews rejected, is there any thing I can do to have it approved please. Credit where credit is due.
Ed ( Peanuts)
I received a message on my IPhone to say I had won 2nd prize in a JB hi fi lottery. Is this a scam?
This is a REVIEW site. I am just a customer so I don’t understand why you are asking me!
Common sense would be to web search or check the JB website which I just did.
could be ask jb hifi would be the logical thing to do
can you tell me is the serial number of my fitbit ionic on the receipt?
Is my serial number on my receipt, just bought a new ionic fit bit, but swapped it, so they kept the box, so do I have the serial number?
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