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Online Store, Retail Stores61 questions from our users
Jarrod W.asked
I work bhp and was told that we get a discount when we shop with you guy
2 answers
As this is a review site suggest you check with them directly
have you asked them
Suzannah Benzanasked
Just wondering, am I able to exchange a laptop which has been opened for a more expensive model? Never used and all the accessories are still inside the box it came in.
Tommyasked
paddy connollyasked
do you sell a dvd of rainforest classics?
3 answers
Sorry I dont How ever JB HI Fi may sell it, contact them or go into the store & have a look
Check Jb web site The answer is clearly listed
As you know this is not their website. Suggest you get someone to contact them directly.
katalinadasked
Am I able to buy gift vouchers online? Thank you.
2 answers
check J B Hifi website the answer is on there
Sounds like checking the website ONLINE will get an online answer
Aliciaasked
How do I make a formal complaint for being mistreated at the store
2 answers
you can do that by either contacting the store manager or contact Jb hifi the contact details are their web site. They wont do anything
Clearly listed in their website
Mark B.asked
Do they have lay by
2 answers
Does JB Hi-Fi offer Afterpay and ZipPay?
We do not currently offer Afterpay or ZipPay as payment options on our website or in our stores.
Whilst Afterpay is currently not available, we do offer alternatives that do not require upfront payment. You can check out our interest free finance options here.
You can easily and quickly apply online, and take your approval in store to make your purchase.
Please note: interest-free finance is available for in store purchases only and is not available online.
A quick call will provide the answer
Peterasked
How does one join the online service,I am a gold card veteran, does the make any difference.
3 answers
Hi Peter,I have no idea,they told me to contact head office.they were of no help.
One would check via their website. https://www.jbhifi.com.au/pages/contact-us
I could not find where to start an account on their web page. Poor design!! use this link to contact support. They should help.
https://www.jbhifi.com.au/pages/contact-us
eleanasked
Do you run a legitimate monthly competition? Told I have won but think would be a scam.
June Nasked
I received my online iPad purchase 2 days ago & by mistake ordered a wifi only model.Please advise me on how to exchange it for the SIM card model as I use it for work.Many thanks.
Customerasked
I have received my Nikon MyZ6 + Nikkor Z 24-70mm f/4 S Lens. According to Nikon web promotion they were promoting the camera was to come with a XQD 32 GB memory card . In unpacking the camera there was no memory card in the camera box. My SON # is JB187982834150969-0. Please
advise how I can obtain the card.
Regards Rudi
Yo yo yoasked
Will the online order including the invoice inside the parcel? thanks
Peanutsasked
Why is one of my reviews rejected, is there any thing I can do to have it approved please. Credit where credit is due.
Ed ( Peanuts)
1 answer
j b hifi do not & cannot delete reviews they have nothing to do with this site maybe it was against the terms of use or posting guidelines of product review who run the site scroll down & you will see the terms of use at the bottom of the page read them & if you are still not satisfied contact product via the link at the bottom of the page. product review wont answer you here you need to use the help center
Robyn Wasked
I received a message on my IPhone to say I had won 2nd prize in a JB hi fi lottery. Is this a scam?
2 answers
This is a REVIEW site. I am just a customer so I don’t understand why you are asking me!
Common sense would be to web search or check the JB website which I just did.
https://mobile.twitter.com/JBHiFi
https://mobile.twitter.com/jbhifi/status/1075578938582155264?lang=en
https://www.jbhifi.com.au/General/Corporate/Consumer-Matters/data-security-scams/
could be ask jb hifi would be the logical thing to do
Vickie M.asked
can you tell me is the serial number of my fitbit ionic on the receipt?
Vickie M.asked
Is my serial number on my receipt, just bought a new ionic fit bit, but swapped it, so they kept the box, so do I have the serial number?
sioata g.asked
S ravadchaiasked
I was order jabra elite 65e online on 5/4/91 about 17.15 pm but I don't have order no, this is my email address [email removed]
Please reply text thanks kindly.
Penny T.asked
I would like to know does your store security have the rights to ask me to get my baby out of the pram when she was asleep so they could search it
5 answers
No not your store it was Morayfield store and I'm asking cause I would like to know cause it happened to me
JB don’t respond in this review website. Suggest discussing with the company directly.
PS ‘cause’?
i have been a security guard in retail stores for 10 yrs the security has the right to check prams bags etc Before leaving a store. But The customer has the right to refusal & there is NOTHING legally the security or the store can do. They cant detain you thats false arrest & its against the law. one of the most common place stolen goods are stashed is in prams under the baby, but if the baby is asleep it would be common sense on the security guards part to just check the top of the pram & leave the baby asleep. some security get big swelled heads & are out the impress & big note themselves. If it happens again you have the right to refuse & keep walking if they try to detain you call the police
Erik Edgarasked
Do you have battery pocket dictionaries
4 answers
You didn't answer my question. Do you have battery pocket dictionaries?
As you already know JB do not respond here as this is a public review site. The first logical step is by checking their website (as I just did) or contacting the company directly for an immediate answer.
contact the store
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