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Reviews

4.6

273 reviews
5
(233)
4
(12)
3
(0)
2
(5)
1
(23)
  • Product Quality
    4.9 (165)
  • Return Claim MadeYes (11) · No (157)
  • Sizing True to size (164) · Slightly large (7) · Very large (1) · Slightly small (1)
  • Product Appearance As advertised (97%) · Not as advertised (3%)
  • Shipping
    4.9 (145)
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Jean Jail is always my go to for online shopping, they have an amazing range and delivery is always super fast!

published

Website is so easy to navigate. I am always satisfied with products, delivery is super quick, quality is always exceptional! It is always my go to site and I recommend jean jail to everyone.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail
Julia

JuliaGreater Melbourne (Metropolitan), VIC

Best site ever!

published

Amazing! Honestly the best site to buy clothes from. The service is exceptional, so much variety and the quality is amazing. I will always recommend to everyone as it’s the easiest site to navigate and so easy to check out and get your items quickly!



Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Wow! Thanks for leaving such glowing feedback Julia! :) We're so pleased to hear you love all things Jean Jail! Don't hesitate to reach out if you need anything else. Kindest, Ella xo

The online store, OF ONLINE STORES!

published

Beautiful & crisp website (makes me want to buy it all) but also very easy to search and find exactly what you need. Amazing quality, even faster shipping. Love love love!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Thanks for your wonderful review! :) We're so happy you love our range and service. Hope you find the perfect outfit for any future occasions on our website and look forward to having you as a long time customer! Kindest, Ella xo



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Amazing!!

published

Order my tees 2 days ago and already here!! The fabric is so soft and comfortable, the online size chart is perfect to match your size. Now my new favourite tees!!

Sizing True to size
Product Appearance As advertised
1 comment
Jean Jail
Jean J.Jean Jail

The reviewer stated that an incentive was offered for this review

5 stars

published

Great customer service and even better quality clothing from jean jail. Always complimented on what I wear from here as it always looks so good! Highly recommend these people any day

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Thank you for your review Dani!! We value you as a customer and hope that we can keep providing you with amazing experiences next time you purchase with us. We value you as a customer and cannot wait to have you shop with us again!! Kindest, Ella x

The reviewer stated that an incentive was offered for this review

Love love love jean jail!

published

Jean jail is the perfect one stop shop for everything, always super happy with every purchase. Cannot get enough, Super quick delivery as well which is the best, Thankyou jeanjail!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Thanks so much Ally! We are so happy to hear we are your One Stop Shop! We appreciate your feedback!! Thanks so much, Ella xo

Alex

AlexCentral Highlands and Goldfields, VIC

Perfect!

published

Easy to navigate website and quick shipping for a last minute outfit is amazing!! Amazing quality and range of products and I love the continuous new range of products every week. Absolutely love shopping at jean jail!!

Product Quality
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Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Thanks so much Alex, we are so happy to hear you find our website easy to navigate and you always find an amazing outfit! We cannot wait to have you shop with us again soon! Kindest, Ella xo

The reviewer stated that an incentive was offered for this review

The absolute best!

published

Incredible store. Such a great range of clothing, and so many brands! My go-to! Can always count on Jean Jail to have something for every occasion! Delivery speed is incredible, always receive my order the very next day!

Product Quality
Shipping
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Thanks so much Demi for such an amazing review! We are so happy to hear we are your go-to store!! Thank you for your ongoing support. Kindest, Ella xo

The reviewer stated that an incentive was offered for this review

Absolutely love supporting local what a fantastic store

published

Awesome clothing and service. I ordered the wrong size t-shirt and the exchange was made simple and the staff were lots of help. Look forward to buying more in the future x

Product Quality
Shipping
Sizing True to size
1 comment
Jean Jail
Jean J.Jean Jail

Hi Lisa, So glad we provided you with such great service and your exchange was made simple. We cannot wait to have you shop with us again in the future. :) Kindest, Ella xo

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Taylah

TaylahGippsland, VIC

Amazing brands and quality products

published

They have the most amazing brands and their website is very easy to navigate. I love how fast their shipping is! I really love all of their brands as they are high quality.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
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1 comment
Jean Jail
Jean J.Jean Jail

Thank you so much Taylah for such a great review!! We appreciate you as a customer and cannot wait to have you shop with us again in the future. Kindest, Ella xo

The reviewer stated that an incentive was offered for this review

kittyhearsawho

kittyhearsawhoGreater Melbourne (Outer), VIC

  • Verified customer

Exceptional

published

I ordered a jumper less than 24 hours ago and it has already arrived. Amazing range and exceptional service. I will definitely back and would highly recommend Jean Jail. Awesome!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Thank you so much for your review! We are so happy to hear you received your jumper in such a short time! We hope we can keep providing you with amazing experiences! Thanks so much again. Kindest, Ella xo

  • Verified customer

Jean jail is one of the best sites I’ve ever come across! Great clothing and service!

published

The website is brilliant and easy to use!
Very satisfied with the products available for purchase they have a great range!
And the quality of the products are great!! Will always shop here!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Thanks so much Jess! :) We're thrilled to hear your feedback! Feel free to reach out to us if you ever need any assistance! Kindest, Ella xo

The reviewer stated that an incentive was offered for this review

Megan

MeganNorthern Region, NSW

  • Verified customer

How have I only just found JEAN JAIL?!

published

Fantastic site, great quality products and speedy shipping! Plus with the convenience of Afterpay and ZipPay, it ticks all the online shopping boxes! Stoked with my purchase and will definitely be a repeat customer.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Thanks for taking the time to share your sweet review, Megan! :) We're so pleased to hear you love all things Jean Jail! If you ever need assistance before placing an order, don't hesitate to be in touch via [email protected]! Kindest, Ella xo

Tina

TinaCentral Highlands and Goldfields, VIC

  • Verified customer

Super happy!

published

The website is easy to navigate, I have loved everything I have ever brought, amazing quality clothing. This shop is my go to shop every time. Always a happy customer!

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Thanks Tina!! We are so happy to hear you find our website easy to navigate and we are your go-to store. Thank you for your ongoing support! Kindest, Ella xo

The reviewer stated that an incentive was offered for this review

I love it!

published

Easy to navigate the site, amazing range available. Good discounts on occasion, accurate delivery times.

Product came in perfect condition, I have worn it out and it felt great on- true to size.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Thanks so much Nicola for such an amazing review!! We love this dress and i'm sure it looked amazing on you!! We value you as a customer and cannot wait to have you shop with us again soon!
Kindest, Ella xo

The reviewer stated that an incentive was offered for this review

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Mia M.

Mia M.Greater Melbourne (Outer), VIC

Perfect, my one go to place

published

I have been online shopping for over 15yrs now and this online store by far exceeds all out there . It’s product quality is faultless and the customer service available at ur fingertips. True to it’s sizing and completely reasonable prices for the quality your getting . My one go to stop and highly recommend ! Get on it guys !

Return Claim MadeNo
Product Appearance As advertised
1 comment
Jean Jail
Jean J.Jean Jail

WOW!! Thank you so much Mia for such a lovely review! We are so happy to hear that we exceed all other online stores and we provide amazing service! We value you as a customer and cannot wait to have you shop with us again soon! Kindest, Ella xo

Tiana C

Tiana CSydney, NSW

Best online store!

published

I love jean jail so much I literally buy stuff from them all the time!
Their website is so easy to use and they have so much to choose from.
Their quality and customer service is great.
I have loved every item that I have bought from them they are always just so perfect.
The sizes are always true to size.

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Wow!! Thank you so much Tiana for such a lovely review!! We are so happy to hear you love all things Jean Jail! We value you as a customer and cannot wait to have you shop with us again soon! Kindest, Ella xo

The reviewer stated that an incentive was offered for this review

Fantastic quality & service

published

The shipping was really fast and the products were as displayed and described on the website. The sizing was accurate and I love all 5 items I’ve purchased in the past few weeks!

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

The reviewer stated that an incentive was offered for this review

Best online store Australia

published

I have bought from jean jail at least 10 times! Every time it has been perfect! Good quality....accurate pictures! Easily my favourite online store. I have even used their returns process- staff always helpful and service is prompt

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

Thanks for your sweet review Erin! :) So great to hear you love our range and service! Can't wait to keep providing more positive shopping experiences in the future! Kindest, Sarah xx

Deanna

DeannaGippsland, VIC

Always Fantastic!

published

I have been shopping with Jean Jail for years. it is my go to store for the majority of my wardrobe.
their postage form their online store is fantastic. Comes super quick. Their products are always of high quality.
No matter where in Australia I am i will always continue to shop with them

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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1 comment
Jean Jail
Jean J.Jean Jail

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