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Also referred to as: Jeep Grand Cherokee WK Trailhawk 2022 and Jeep Grand Cherokee WK Trailhawk 2021.See the Best Large / 7 Seater SUVs in 2022 as rated by Australians on ieatwords.com.au.
Rod HowardFar North Queensland, QLD
- 3 reviews
- Verified purchase
An almost great car let down by the trimmings and Jeep After Care
Purchased new in October 2018 to be me last and greatest vehicle purchase which turned sour after my first big road trip when I discovered the sensors were not functioning as intended which lead to weekly visits to Ireland's, the local Jeep dealer. Eventually after almost five months of analysis and limited assistance from Jeep Australia, it was diagnosed that my Jeep had been fitted with a 2014 Bull Bar as stamped in it by the bull bar manufacturer. Ireland's rectified the problem by modifying the bull bar to suit the 2018 Jeep Grand Cherokee ...Read more
with assistance from ARB. I then needed a new computer monitor as I had also several ongoing problems with the computer and camera shutting down without warning. The next serious issue was when I discovered that the seat leather was breaking down prematurely which was even more exacerbated by the fact that Jeep service personnel spent more time in my vehicle than I did. Yet, Jeep Customer Care has ruled that they will not honour the warranty as they believe it is the way in which the vehicle is entered and exited. I have looked at other ways to enter and exit the vehicle and found that the Trail Hawk is the only Grand Cherokee model that side steps cannot be fitted too. I was also sent to a motor trimmer by Ireland's for independent assessment which also detailed that the leather and design was unfit for purpose. Jeep Customer Care is still holding firm on their decision so I now have a very off road capable Jeep Grand Cherokee Trail Hawk with superior running gear and performance which is marred by seats unfit for purpose with premature wear making it highly likely that the vehicle will make it to through it first 12 months before I have to replace my seat at my expense or live with the inferior ugliness of poor product and workmanship. A problem that Jeep Customer Care refuses to discuss further with me. Thankfully, Ireland's Jeep is still providing some assistance. An almost great vehicle which is severely let down by Jeep Customer Care.Purchased in October 2021 at Ireland's for $75,000.00.
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MarshallGreater Melbourne (Metropolitan), VIC
- 36 reviews
It's worked for me (but comes with a built in "gotcha") ...
Disclaimer: I bought the Jeep Grand Cherokee Trailhawk despite its abysmal record of faults/recalls.
The bottom line for me was money. I was going to remote Australia towing a heavy (2.8 tonnes) caravan and every other vehicle with similar abilities/specs was at least $30,000 more expensive (and a number of them had similar poor records for quality control). It had been 16 years since I bought my previous vehicle so I bought the Jeep 6 months before I was aiming to leave so as to get the bugs out (normal practice 16 years earlier).
There were...Read more
a couple of problems, each sorted out by the dealer. As I expect any new car to have those sorts of problems, they aren’t counted against it. (Apart from these) the car has been very reliable and an excellent tow vehicle. Considering the car plus caravan totals around 5 tonnes, it has been getting excellent mileage of around 15 litres per 100 km while towing at between 80 kph and 90 kph on major highways. With the 75 litre fitted long range tank, this gives me nearly 1,000km range with caravan. It’s easy to drive and certainly a major step above my previous (16 yo) vehicle.Purchased in June 2021.
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Nick CCanberra
- 3 reviews
- 1 like
Trail Hawk
Sales folks were good (Canberra) and Jeep assist very good following breakdown due to a sensor failure. Was very happy with vehicle until year 4 when alternator failed, master cylinder leak, new glow plugs, electrical loom for fuel system failed. Repair costs were building. As far as services go early Jeep service rep was unpleasant and my wife refused to deal with them. A new crew has turned that around following work needed following a kangaroo strike.
All up, I really like the vehicle when it is working. The repair bills are mounting as more stuff breaks. Added to poor customer relations for a period, the Jeep experience is only okay. I am over stuff breaking, it is never cheap to fix.
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SteveGreater Melbourne (Outer), VIC
- 3 reviews
Trailhawk love this car
We have now traveled 3000 km in new Jeep, towed out 2.6 ton caravan with ease, has 3.0 lt Diesel engine heaps of power, using about 16 L/ per 100 and about 7.5 when not towing. Information system is awesome can display so much, heated and cooled seats are great. Love adaptive cruise control slows and breaks down hills and follows speed of car in front. Seats are best I have ever had very comfortable and electric lumbar with up and down as well. Auto wipers and dimming headlights work very well.
Sound system is really good, phone calls are very...Read more
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RobPerth
- 2 reviews
- 5 likes
- Verified purchase
Great car with some minor issues
This is my first Jeep, after a long line of 4wds including Land Rover (Disco 3 and Defender), and Toyota. The Trailhawk has the best on road feel of any of them, with great power and feel. Feels more car like than the others, but still very capable off road. Off road it lifts a wheel easily, but that doesn't stop it, and it goes every place I expected any of the others to go, and just as well. I have done over 2,000 kms off road in the north of WA without any significant problem.
My quibbles are that the voice management on the Sat Nav won...Read more
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BigbirdBriagolong
- 3 reviews
- 1 like
Just what we where looking for and found
Preformance handles on and off road PERFECTLY.
Colour, Look, latest technoligy, and feel are just everything we wished for.
Fuel consumption excillent.
The interior looks and feels expensive.
Plenty of leg and head room, with space to move.
The cargo space can fit all your needs.
We are so glad we bought it, Very happy
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