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Fantastic
Hi Jenny
I have found the program great. Easy to stay organised with the menu. I don't have to think at all. My weekly phone calls and weigh in has been fantastic. The team at Belconnen in the ACT has been supportive and very encouraging. My goal weight is in sight.
1 comment
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Horrible
I started Jenny Craig a few times over the years, probably about 5 times, but I have never ever completed it and usually after a month or so I just don't go back to my consultant. During my efforts to stay on Jenny Craig I decided to give it one more go. I met with my consultant where we discussed my concerns I have had previously on the program and my consultant told me that I could change foods, but this could cost more. I was fine with that. Well the cost of the food sky rocked & I knew after I had paid for it, that I couldn't afford it. I ...Read more
struggled that week and decided when I went back after the week that I would talk to her about the cost and explain that I simply couldn't afford it and ask for a refund of the next weeks food as I had paid in advance. I discussed with my consultant that I found it extremely difficult to budget when you pay over $160 for the food depending on what calorie intake menu you are given based on your weight, your gender and your height. You then are expected to go buy all your fruit and vegies on top of your food given to you at Jenny Craig. In one fortnight I spent nearly $600 on the Jenny Menu and then my fruit and vegies on top. My consultant agreed to give me a refund, but I would have to fill out a form and then it would have to be sent to head office to be approved. (I had paid for my Jenny food 1 week in advance). It's been 3 days and I still have not received a refund from Jenny Craig, a refund shouldn't take that long. I called Jenny Craig today to speak to the manager to see how long my refund would take, she told me that head office had literally just called to let her know they had received the paperwork and to keep an eye on my banking account, she confirmed she had written urgent on the paperwork. I explained to her that I have no money and no food because I paid for the Jenny Craig food in advance and I needed that money back asap, so I could buy food. She assured me it would be in banking account very soon. However, I still haven't received my refund of nearly $200. Would I consider Jenny Craig every again for weight loss, sadly NO! Would I consider recommending anyone to do the program, NO! Jenny Craig is only for the rich or for celebrities like Mel B who can afford the food! Never got any support from any consultant I have ever had a Jenny Craig.2 comments
Jenny C.Jenny Craig
Hi Melody, thank you for taking the time to share your experience with us.
We wish to advise that the average refund process timeframe is approximately 5 working days. That is, refunds can take up t... Read more
o 5 days to be processed and to appear in your nominated bank account. Our records indicate that your refund was paid within 5 days.I am not interested in your reasoning for refunds. Other business that I have gotten refunds through were completed immediately and money in my banking account straight away. I paid for my food in adv... Read more
ance. I should of recieved my refund immediately via eftpos as that was how I paid for it. Nobody should have to wait up to 5 days for a refund. Maybe you should consider revieibg your accounting practices so that you don’t upset more clients & loose customers. Can I also make a suggestion? Maybe Jenny Craig should consider what demographic they are marketing themselves too. Jenny Craig should be affordable for average income earners & single income households. I probably would of stayed on the program if it was more affordable. I have paid for a 5 year plan that I will never use because it is unaffordable for me. I am disgusted and dissapointed and feel ripped off that only my food was refunded, not my plan. I stand by what I said above. I would never recommend Jenny Craig here in Mackay to anyone.Similar opinion? Write a review on ieatwords.com.au!
MoonahgirlVictoria
- 4 reviews
- 3 likes
Cautiously positive
I've been following for 4 weeks and apart from the portion sizes (yes they are small but it is a diet) I have not felt like I was dieting at all. I'm eating all the foods I would normally ban every time I start a diet and then end up craving them so much I cave. Now I'm eating lasagne and burgers and chocolate cheesecake. I feel good. The food is ok, obviously not restaurant or home made quality but it hits the spot and stops me feeling deprived or resentful (which is my usual downfall). Yes it is quite expensive which is why I haven't given it...Read more
5 stars but I am losing weight steadily (0.5kg a week). I have also found my consultant to be very flexible and understanding (I am a fussy eater which hasn't helped with my diet woes) and I can swap out meals I don't like and allow for occasional meals off plan when required. Those that criticize the diet say they can do it themselves for cheaper - I say to them great for you, you obviously don't need this diet then - but for those of you like me who have lost the ability to make good choices,who find they can't control their own portion sizes, who cannot bear to count another calorie or point and who crave carbs but don't know when to stop - well this diet takes that in control for you. I'll see how I go and I may be back in 6 months time to edit the rating.
1 comment
Jenny C.Jenny Craig
Hi there,
Thank you very much for taking the time to share your feedback. We’re so happy to hear that you have been enjoying the program and menus, whilst reaching your weight loss goals. We wish yo... Read more
u continued success on your journey with your health & wellbeing goals!Similar opinion? Write a review on ieatwords.com.au!
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suzannePerth, WA
- 4 reviews
good and bad
i have been on and off JC and love it. i went to the ladies in Cairns and they are the absolute best with support, guidance, friendship, caring and not to mention their wonderful cheeky friendly banter!
blah blah blah..............i could go on and on praising them!
they all helped me reach my goal of 25 kg loss and feel so bloody fantastic! JC works.............
i relocated interstate to ACT and the center that i attended was terrible, in desperate need of a face lift and the attitude of the staff was so disappointing, i could not bring ...Read more
myself to return. i complained to HQ. i tried the other centre in ACT, it was better but i had lost my enthusiasm to continue with JC. bottom line, JC works but try to get great consultants like CAIRNS!1 comment
Jenny Craig AdminJenny Craig
Hi Suzanne,
Thank you for taking the time to share your feedback. We were so sorry to hear that your experience had changed for you after moving location. We do pride ourselves in the support, motivat... Read more
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Jane RumbaughCleveland, TN
Fantastic Experience
Thanks to Jenny Craig and my coach Debi Lipinski I am walking out my door to excitement everyday that I accomplished my 3 main goals: 1. Loss of 17lbs. for $17.00 2. Wear all my size 8 clothes and 3. The Jenny Craig discipline of small portions. Debi told me at the beginning if I followed the menu and instructions I couldn't help but lose and she was right. After 30 years of numerous diets I was skeptical but it was soooo easy to follow and the food was delicious! Thank you Jenny Craig and Coach Debi! Jane Rumbaugh
3 comments
Jenny Craig AdminJenny Craig
“Hi Jane, thank you so much for taking the time to share this wonderful feedback! Congratulations on reaching your goal weight, we are so thrilled for you! We will be sure to pass on your kind words. ... Read more
Thanks again for taking the time to write to us and we wish you all the best with your health & wellbeing goals!”How can I put this on my
Facebook page? Nancy Farrar
Jenny Craig AdminJenny Craig
“Hi Jane, you could copy and paste or take a screen grab and then post it onto your wall. Kind regards, Jenny Craig Team”
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- Verified customer
I went into Jenny Craig as I need to lose weight and after seeing Mel B endorsing it I thought that
I went into Jenny Craig as I need to lose weight . The people I met were really nice but I did not get the program specially made for me as Mel B promotes, I arrived spoke to a lovely person but got a preprinted sheet and purchased the food well if you want carbs thats what you got . Before I started the program I did my own thing and lost 1.3 kls in a week and on the program put on.7 in the first week. The food was really average and full of carbs, my last meal of the first week was a beef burger well all I can say is I got a bun and a burge...Read more
r for $10+ totally disgusting . I spent over $360 to join which included $160 for the food plus I had to buy fruit and fresh veg ... total waste of money . I went out this week brought fish, chicken fresh veggies salad for 2 people for for the $160 . Annoyed, disappointed & feeling totally ripped off !!!!!!1 comment
Jenny C.Jenny Craig
Hi Brenda,
Thank you so much for your feedback on your experience at Jenny Craig. Our personal consultants are committed to great service and to ensuring our clients select a menu plan that satisfies... Read more
their personal tastes and preferences to help them achieve the best results. We’re sorry to hear that you did not enjoy the Beef Burger. At Jenny Craig we provide around 70 portion controlled meals designed as healthier versions of the foods our clients enjoy. For example, a meat pie with all the taste of a regular pie but with half the fat and salt. We aim to ensure our nutritionally balanced menu plans are cost effective and good value for our clients. We change the menus regularly based on feedback from our clients. Our team of dietitians develop the nutritionally balanced menu plans with all the food groups to ensure optimal nutrition to support a safe, healthy weight loss of ½ to 1kg per week. Thank you again for your feedback and we’d be happy to discuss your comments further. Please send an email to [email protected] with your full name, the centre which you attended and any further details you wish to add so that we can assist you with any further questions or comments you have.Similar opinion? Write a review on ieatwords.com.au!
PLEASE BRING BACK THE APRICOT BREAKFAST BARS
I love Jenny Craig and have previously lost weight a few years back, however I need to join again and am looking forward to starting again on Friday but PLEASE bring back your apricot breakfast bars, they were the BEST!
1 comment
Jenny C.Jenny Craig
Thank you for taking the time to contact us and congratulations on getting started! We’re thrilled you had so much success on the program and we look forward to having you back on Friday. It is also g... Read more
reat to hear you were a fan of the apricot breakfast bar. We rotate our menus frequently to bring new meal and snack inspiration for our clients, and at the moment we have a delicious oat and apricot bar on the breakfast menu. It’s made with rolled oats, rice crisps, dried fruit and seeds, and drizzled with a yoghurt coating. We hope you like it! Thanks again for contacting us and we wish you every success on the program.Similar opinion? Write a review on ieatwords.com.au!
Won't help when in financial problem
My son was in hospital for 2 years it was very hard. I put on weight. Now I have been with JG for 4 months I have lost 6 kg. But for the past 5 weeks I have been sick. My cat was sick. I can't buy all the 7 days. But I was going to buy during the week but I am told they can't help me I have to buy the 7 days. That's very inconsiderate and harsh. I keep changing appointment
Very bad
1 comment
Jenny C.Jenny Craig
Hi there, thank you for your comments. Congratulations on your amazing success of 6kgs – that’s a great achievement! We are sorry to hear you have been unwell.
The consultants are only able to offer ... Read more
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Claire
- 3 reviews
- 8 likes
Actually works like the ads!
I loved the support I receive from Jenny, still on the program, have lost 7kg so far. Pretty expensive but if you stick to it, its worth it - this was a last resort for me before considering surgery and Im so glad I tried it. Ive tried other diets such as Weight Watchers before and failed but this actually works so well for me and fits in with my life. Very happy!
1 comment
Jenny C.Jenny Craig
Hi, thank you for taking the time to write to us. Congratulations on your amazing success so far on the program! We are so pleased that we have been able to assist you on your journey to achieving you... Read more
r weight loss, and health and well-being goals. We wish you continued success with reaching your goals. Thanks again for sharing this wonderful feedback!Similar opinion? Write a review on ieatwords.com.au!
Find out how Jenny Craig compares to other Food Delivery Diet Programs
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MelSpringwood
It just works!
I started the program 6 months ago wanting to lose 20kg but not hopeful that I would even lose that much. But 6 months on I have reached my goal!! Loved most of the food. Loved not having to think about calories/kilojoules. Loved being told what to eat and when so I didn't have to think about it. My consultant is very encouraging and helps whenever I have a function or dinner to go to on how to chose the right food combinations to keep on track. She didn't make me feel guilty when I ate the wrong things and didn't lose as much as I had expected to that week. I highly recommend the Jenny Craig program. I don't think it's expensive as it actually works. You've got nothing to lose but the weight.
1 comment
Jenny C.Jenny Craig
Hi Mel, thank you for taking the time to write to us and share your experience! Congratulations on your amazing success with your weight loss goals! We are so thrilled for you! You are a true inspirat... Read more
ion and we wish you all the very best with your health & well-being goals! Kind regards, The Jenny Craig TeamSimilar opinion? Write a review on ieatwords.com.au!
Vegetarian menu is bad
Agree with the other person that wrote about the vegetarian menu. I never eaten so much bland pasta. No imagination. How long am I stuck with this or can I get a refund. Only get Tika Masala once a week.
1 comment
Jenny C.Jenny Craig
Hi Kaye,
Thank you very much for your feedback on your Jenny Craig program. At Jenny Craig our philosophy is to create healthier versions of the foods our clients love eating, and try to appeal to a b... Read more
Similar opinion? Write a review on ieatwords.com.au!
It seems like most of your reviews are negatives. That really discourage from continuing your servuc
Most of your reviews are negative. I must be so naive to continue paying for your service. Unless you come up with a good reason for all this reviews. Especially for a male in the early thirties.
1 comment
Jenny C.Jenny Craig
Hi Donald,
Thank you for taking the time to write to us. We assist many individuals on the Jenny Craig program to successfully reach their health & wellbeing goals, which for many is a life changing journey. ... Read more
We would love to continue assisting you on the program with reaching your goals too. If there have been any concerns for you personally during your time on the Jenny Craig program that you would like to discuss, please do not hesitate to contact us on 1800 453 669. Regards The Team at Jenny CraigSimilar opinion? Write a review on ieatwords.com.au!
JaneHobart
Loving it
Week 4 for me, love not having to think about what and when I need to eat, I think the menu is realistic to how society eats, and is a guide to portion sizes we should be eating. There are plenty of free foods and condement so flavour isn't a problem, thats what you would do with any meal you have. Its very well balanced The facts are the program works and including all food groups. price wise is an added expense but poor health due to being over weight/obese is a bigger price to pay, and if you added all the ingredients needed to make these prepacked meals you would probably find it cost effective, plus the added bonus of little preparation. Staff a very friendly and my personal consultant is very respectful. I'm glad I have joined
1 comment
Jenny C.Jenny Craig
Hi Jane,
Thank you for your lovely feedback on the Jenny Craig program. We are so pleased to hear that you have been enjoying the program and the meals as part of the nutritionally balanced menu pla... Read more
n, as well as the support from your consultant. Thanks again for taking the time to leave us feedback!Similar opinion? Write a review on ieatwords.com.au!
KazMelbourne
- 2 reviews
- 1 like
Vegetarian menu lacks imagination
I have been on Jenny Craig for 3 weeks and am already sick of the food. The vegetarian menu is tasteless, and every other meal seems to be a bland pasta dish. It feels like the dietitian lacks imagination when it comes to a vegetarian diet.
3 comments
Jenny C.Jenny Craig
Hi Kaz,
Thank you for your review and your feedback on the vegetarian menu. It is so important to us to receive your feedback as this really makes the difference in providing a better service and pro... Read more
ducts for our clients. We are continually aiming to improve the overall quality of foods offered on the Jenny Craig menu, and launching new menus seasonally to increase the variety. We value your suggestions and please be assured that your feedback has been passed on to our Nutrition and Product Development departments. Thanks again and please do not hesitate to get back in touch if we can assist you with any further information.Thanks, there are so many really simple vegetarian dishes, such as tofu veg stir fry, veggie rice, bean salad, lentil soups, etc, the list goes on. It doesn't have to be pasta, pasta, pasta. I feel l... Read more
ike I've been eating junk food for the past few weeks.Jenny C.Jenny Craig
Thanks again for your comments and we certainly take your ideas on board. We hope you’ve had a chance to try our new Vegetable Tikka Masala with Paneer Cheese. We developed this full-flavoured product... Read more
to appeal to our vegetarian clients and it’s the first time we’re using Paneer Cheese as an alternative protein source to tofu. We recently launched the Egg & Baked Bean Brekkie as a delicious new hot breakfast that’s suitable for vegetarians and our new breakfast Cocoa Clusters. We’ve heard our clients are loving these items and we hope you will enjoy these too as part of your menu plan. Our Nutrition and Product Development Manager has also advised that there are some exciting new vegetarian products in the pipeline, so stay tuned! Thanks again for your feedback.Similar opinion? Write a review on ieatwords.com.au!
Robert Spinnato
- 2 reviews
- 2 likes
Country Vegetable Pie
The pie is tasteless, then a week later we get a leaflet suggesting other ingredients to put in the pie. Excuse me but why aren't these ingredients add buy the chef in the first place if the Pie has tasteless. I as a customer shouldn't be paying extra for more ingredients out of my own pocket to improve the taste of your product. Most of your products are great value, I suggest that you add these ingredients to the country Vegetable Pie or delete it from your product list.
1 comment
Jenny C.Jenny Craig
Dear Robert,
Thank you for your valuable feedback on our Vegetable Pie and our other products. ... Read more
We appreciate the Vegetable Pie has a moderate flavour and is designed to appeal to a wide range of taste preferences being not too strongly flavoured. Our dietitians often provide recipes for our Jenny Craig meals to encourage clients to add a few simple ingredients to suit their own individual tastes. For example, adding herbs or spices if spicier meals are preferred. Our product development team reviews all comments we receive and will adjust recipes if required to ensure our clients are highly satisfied with our range of products. Thank you, The Jenny Craig TeamSimilar opinion? Write a review on ieatwords.com.au!
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JodieSouthwest, VIC
- 3 reviews
- 4 likes
vegetarian menu not great
I was on a vegetarian program, although I did loose weight and the food was ok, I think the vegetarian menu isn't very well planned and doesn't have much variety, almost every evening meal was a pasta dish and after 4 weeks of the same meals I was really sick of the food.
1 comment
Jenny C.Jenny Craig
Hi Jodie,
Thank you for your review and your feedback on the vegetarian menu. ... Read more
We appreciate all client feedback and it is so important to us as this really makes the difference in providing a better service and products for our clients. We are continually aiming to improve the overall quality of foods offered on the Jenny Craig menu, and launching new menus seasonally to increase the variety. We are excited to be soon launching our new Summer menu, with a delicious Vegetable Tikka Masala with Paneer Cheese, Egg & Baked Bean Brekkie, Cheesy Pesto Pasta and Country Vegetable Pie, amongst many other tasty new items. All of our delicious meals and snacks are incorporated into nutritionally balanced menus in line with government recommendations and are planned by our team of Accredited Practising Dietitians. Thanks again for your feedback and please do not hesitate to get back in touch if we can assist you with any further information. We wish you all the very best with your health & wellbeing goals. Warm regards, The team at Jenny CraigSimilar opinion? Write a review on ieatwords.com.au!
Lost weight but quite expensive and strange menu for dieters.
To be upfront and honest, I have complete the 12 weeks course and yes, have lost nearly 7kg. What I found very strange was the actual foods though. Like a previous reviewer, I was surprised by the high number of meals with carbs and sugar. Despite a previous reply from a' JC dietitian', I find carb loaded meals and quite a few sugary 'treats' a strange choice for people wanting to lose weight. The food is the biggest expense with pre-packed meals at around $10.55 each when you can buy an equivalent in the supermarket with the same fat/c...Read more
alorie content for half the price. A small "sundae' treat at $4.81, a single cookie at $1.81 each, a single serve muesili cereal at $2.55 (get a small packet for that) and a single cup-a-soup equivalent at $3.29 (per soup). There was let fat and calories in a normal Continental brand. All vegetable/fruit etc are purchased by you at your expense. Overall, yes I lost some weight and the fact that you get a weekly weigh in tends to make you try and stick to a diet more. But be prepared, it is expensive and seemed designed to target those who regular eat junk food and need weaning off. Would I do it again, no.1 comment
Jenny C.Jenny Craig
Hi Doug,
Thank you for your enquiry about the Jenny Craig program.... Read more
Congratulations on your weight loss we are glad you found success on our program. In regards to your concerns about our menu our weekly menu plans each day is designed as a nutritionally balanced unit to provide the optimal balance of nutrients whilst ensuing the meals taste great too. The total cost of Jenny Craig depends on several things - which plan you choose, which Jenny Craig meals and snacks you select, which payment options you choose and so on. Our average daily food cost is AUD $21 per day (Pricing is based on Jenny My Way Program & includes breakfast, lunch dinner and snack each day). Our clients provide their own grocery items such as fresh fruits, vegetables, milk and some grains to complement their Jenny Craig meals. Once you are halfway to your goal weight, your consultant will show you how to plan your own menu days using your own foods to set you up for success in managing your weight in the long term. Our maintenance program helps educate our clients to transition completely from the Jenny Craig menus to planning their own nutritionally balanced menus with all their own foods to support an enjoyable, healthy weight management for the long term. ThanksSimilar opinion? Write a review on ieatwords.com.au!
Loaded_dog
- 4 reviews
Why so much junk food and sugar?
I have only just started (now at day 5). I am doing this because I want to lose 10 kilos. I am not obese. We eat very healthily, the only problem is that we eat too much (healthy) food, and, I love the too occasional sav-blanc.
I do have a problem with the composition of the plan. In real life, I dont eat sugary breakfast cerals, salty / sugary snacks between meals and sugary desserts. Yet here, I cant escape them. They may be smal portions but they are still junk foods. I was talking to my consultant today with a view to eliminating the junk...Read more
2 comments
Jenny C.Jenny Craig
Thank you very much for your feedback on your Jenny Craig program. We value all of our clients feedback and take your comments on board. As one of the dietitians on our food team I wanted to take the ... Read more
time to respond to you personally and to share our Jenny Craig food philosophy that supports long term, healthy weight management. Our range of around 70, portion-controlled meals are designed as healthier versions of the foods our clients enjoy eating. In this way, we can support our clients through their weight loss journey with foods that they love and that also taste great. Our nutritionally balanced menu plans meet the government guidelines for healthy eating and every meal meets strict nutrition criteria. For example, a healthy meat pie with half the fat and salt of a regular meat pie, salmon pasta salad or crumbed fish and wedges to enjoy with the family with far less fat and kilojoules than a regular fish supper. We understand that healthy eating is important for our clients and as such our consultants help design a menu that meets our clients personal taste preferences. Yes we do have ‘treats’ as part of the menu plan as we are realistic about weight loss, however the plans do also include a wide variety of fresh fruits, vegetables and low fat dairy products every day to provide an optimal balance of all the nutrients required for a healthy, sustainable weight loss of ½ to 1kg per week.You say - "Our range of around 70, portion-controlled meals are designed as healthier versions of the foods our clients enjoy eating."
This is probably true for someone who eats a lot of takeaway, s... Read more
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SueKatherine
- Verified customer
Still a good program but some very annoying points
I have returned to Jenny Craig after a long break because I had such good success over an 18 month period, losing 18kg.
This is meant as constructive criticism:
1. The pie used to be my favourite lunch but has now turned to mush and I'm now considering swapping it out.
2. On many items, the preparation instructions are only useful if you have 20/20 vision and are in good light. Totally useless if you're over 40 and preparing food in kitchen lighting. "White writing on an orange background in a minute font" ...Really?!! Very frustrating....Read more
1 comment
Jenny C.Jenny Craig
Hi Sue, thank you so much for taking the time to leave us a review.
We really appreciate all feedback from our client’s as it assists us with making positive changes to better your experience.... Read more
We are sorry to hear that you are not a fan of the new pie, but glad that you love the Beef & Ale Stew. We do make menu changes from time to time so that our members can try different items. We will certainly pass this on to our Product Development team, as well as your comment about the packaging and instructions, and packing – again, this is really important for us to know, we thank you for bringing this to our attention. We thank you again for writing to us. We are so glad to hear that the program is convenient and assisting you with your goals. We wish you continued success with your health and wellbeing goals!Similar opinion? Write a review on ieatwords.com.au!
NatashaToowoomba
Jenny Craig diet works
I am really happy with my weight loss results. Jenny Craig has provided me with a structured approach to healthy eating which was exactly what I needed. My consultant is lovely and provides me with great advice that works for me every time. I do include exercise 6 days a week and so far my results have been amazing. Cost wise...I think the food is priced fairly and with the weight loss guaranteed when you follow the plan, it is a winner! Exercising without dieting just won't work. Whereas exercise with a structured healthy diet does work!
1 comment
Jenny C.Jenny Craig
Thanks for taking the time to write to us! Congratulations on your amazing success so far! Keep up the great work :) All the best with your journey!
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Questions & Answers
MMCasked
Can you please bring back the bean burrito - it was the best!
No answers
Cathy Huffmanasked
I used to be life time member is that for life? my name would be under Cathy Huffman
No answers
shaz1964asked
I'm also a lifetime member from many yrs ago when I lived in NSW, is there any record of it anywhere?
3 answers
They had my name on file but went to same branch as before but over 10 years later.
Mines been a bit longer and I'm.in a different date so I'm not to hopeful
Jenny C.Jenny Craig
Hi there,
Thank you for reaching out. Our friendly Customer Care Team should be able to investigate your request. Can you please email your name & email to [email protected]
Thank you,
The Jenny Craig Team
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Jenny C.Jenny Craig
Hi Sheryl, thank you for taking the time to share this! Congratulations on your success!
m our consultants has been beneficial for you! We wish you continued success with your health & wellbeing goals.We’re so glad to hear that you have enjoyed your Jenny Craig journey and that the support and encouragement fro... Read more