Jet courier HOBART provide competitive service. Has budget price fright for the regular customers. Driver are more friendly and professional quickly service provided to me. It was great experience I have.

I have been using Jet Couriers for 5 years and to date have had no complaints. There phone staff are very helpful and polite. The rates we were originally given were good until the other day when we received an invoice and they charged us 300% more. On phoning them up they said they had new management and that our rates were increased as we did not spend a lot with them a year. We were not notified of a price increase and find it discriminatory as a small business. We cancelled our account with them immediately. Small business beware

I have been using Jet for just over 9 months. Friendliest and most helpful drivers l have ever used. I would recommend them to anyone looking for a reliable service.

It is sad to see smaller businesses being ignored because "they don't generate as much revenue as bigger companies and it's not worth our while." Repeating the same sentence to me again when I ask a question doesn't actually help or add any new information, it is just incredibly rude. Would not recommend this service to any associated companies in the future.

I cancelled a booking at 3pm and had the driver turn up the next morning so he left but I received a POD on my email so I rang them and get a rude woman saying it was cancelled by me this morning and that I have been charged $10 she kept asking who I talked to to cancel I do not remember the persons name so she will look into it...... They have bad customer service

I work in Cockburn Central and have used Jet Couriers in Perth constantly for 8 months and they have always been on time and provide a POD receipt when requested. On time, good rates and easy to deal with.

Ex driver.
They will lie to you and their big clients only get the service and like all courier companies, once they have your money, they choose time of delivery.
Everyone is pot luck.

Was told it would be a 45min delivery time with a direct delivery. Then when I called to see where my delivery was I was told very rudely by the person on the phone that no one can do a delivery is 45mins anywhere in Brisbane. This is one company I will never deal with again.

Damaged my property when delivering items and refused to acknowledge any fault or fix the issue. Clearly better options out there. Avoid at all costs!

Items sent from a business in Springvale Vic. Items never arrived. I phoned the Bayswater branch and was essentially told they were delivered and there for not our problem. I then rang head office and the manager was helpful at first. Turns out the goods were delivered to the wrong address. At this point I requested to be reimbursed the value of the goods which they at first refused as they said it was not insured. I pointed out that insurance was for damage and not negligence. Took about 1-2 months of constant calling for them to make good on their mistake and reimburse me.
I would not use them again.

Booked a job, they refused to do it after not allocating it to a driver 6 hours after the initial booking was made, when the turn around should be 4 hours. Accused myself of being stupid and rude. I work in a large Australian owed family business and guess what Jet, closing your account.

I try to stay clear of jet as they are so unreliable and never on time.. 2 days late somtimes n even when they offer 2 hour fast service it has never taken 2 hours always comes next day. Shocking service wouldnt recommend to anyone

Jet seems to have the friendliest, happiest drivers. Always a delight to deal with. quick to book. I like that they will take a 4m length on a 1/2 ton service and don't charge extra for roof racks. We got a good deal with their rates. Only real complaint is that you have to book a 1ton for a pallet, when everyone else seems to do pallets on 1/2ton.
Long lengths on 1/2ton service, friendly service
1ton for pallets,

What a breath of fresh air for the courier industry in Perth. They have been operating for nearly a year and offer great service and customer service. I find their Operations staff knowledgeable and friendly. I have recommended them to several of my customers and all have been happy with their service and professionalism.

Keep up the good work
Prompt and professional.

Booked a direct service which is a triple charge and supposedly delivered within the hour. The job took two hours and when I complained to the Manager we received nothing but a rude confrontational attitude problem. I reccomend that no company who values customer services used this company, there are many courier companies in Sydney who value there customers.

Expensive, poor delivery times, bad management, terrible customer service

Stay clear of Jet Couriers in Bayswater. Invoice is double the price they originally quoted. The courier was more than two hours later than organised and then they were abusive on the phone when we complained about there lack of service and overcharging. It took more than three hours and several phone calls to get them to change the bill back to the price quoted. I will never use Jet Couriers again!

Expensive, bad service and late!