We have been breeding Vizsla dogs since 1996 and have trusted Jetpets with our puppies and dogs that have been sent to every Australian state and territory and to the USA, Canada, New Zealand, Japan, Hong Kong, the UK, Switzerland and Belgium.
Jetpets have provided us with exceptional service and care and have attended to all the required details. Highly recommended.

My mini Schnauzer, Tiki arrived safely in New Zealand from Australia yesterday. Throughout the process I found the Jetpet staff very professional. I received regular text messages and emails, a pre flight photo and report card. Tiki was happy and well when I picked him up, showing no signs of anxiety. I would fully recommend using Jetpets' services.

Plenty of updates, including photos and reports great communication from all the team, seem less and easy, Simone helped every step of the way, from first enquire to collection, very happy with outcome.

Very disappointed with the Hobart pickup, Jetpets was not represented at all. I received no information if my animals were safe well after the flight had landed. I endured a 50 minute wait with no information before I could see my animals. I requested information and was ignored. They didn't bother to tell me there was a further delay due to the 'laziness' of biosecurity not bothering to make an appearance to check my bird's documentation. This further fuelled my anxiety and grief unsure if my animals had survived the flight. My animals flew via Qantas which should be well renowned for great service!

I drove for over 4 hours to put a 10 and a half week puppy on a plane to its new owner because Jetpets couldn't guarantee a crate at the nearest airport. I asked for directions for puppy dropoff (I Have flown horses and dogs around the world before) and was not given any. Arrived at airport before time, had hassle trying to find correct check in for pets and when someone finally turned up it transpired puppy was not booked on any flight! Took almost an hour to sort out. No apologies from jetpets. Do not use!

I was incredibly nervous about flying my Golden Retriever and cat from Hobart to Adelaide as it was not a direct flight. Jetpets took the worry out of everything. They provided me with photos and an update during my pets comfort break in Melbourne. They arrived on time and healthy and happy. I would not hesitate using Jetpets again and have happily recommended them to others. Thanks again Jetpets. Dougal and Molly have settled in to their new life in Adelaide.

Our puppy arrived in Darwin safe and well. Fantastic Service, you kept us informed every step of the way, loved the transit photo you sent us. Thank you so much for caring for our puppy and ensuring her journey was safe.

Jetpets were amazing throughout the whole process from start to finish. Always answered my queries and questions immediately. Our cat arrived safe and sound without any problems. I loved the updates and pet report that we received.

Couldnt be happier with the service we received with Jetpets. Professional from day one!
They made the process absolutely seamless & our beautiful puppie was delivered with care.
Thank you team

Thanks Jetpets for your care of Jessie our Choc Labrador who returned safety from Brisbane to Melbourne. Updates via text while in transit were excellent . Great service and care !
Jessie is pleased to be home

Returning to my Homeland after 55 years, I could not leave my Furbabies. Rang Jetpets, Paige Tedder, could not have done more for me, she & Jetpets, were amazing. I will be forever grateful they have made an old woman very HAPPY. Ty & Chee love, Bonnie Scotland. Thankyou.

We used Jetpets to send our 2 cats from Syd to Cns. We arrived in Mascot expecting to find this chill out room as shown on the website so we could get them out of the cage and say goodbye but they were taken straight out back with no opportunity. Then the only communication we had from Jetpets was a txt to say they had been checked in for the flight. From then on we heard absolutely nothing further. We weren't in Cairns yet so the cats were collected by a 3rd party. The person collecting them was not required to show any ID or any paperwork relating to our cats. It could have been anyone. They arrived safely yes and we are grateful for that, however the communication and duty of care is probably not up to the standard you advertise.

Jet pets made the whole process of moving my 5 month old puppy from Brisbane to Christchurch super easy and stress free. My consultant Kate and her team bent over backwards to fit around my schedule when picking puppy up and dropping her off for vet visits etc. I was regularly updated as to where puppy was and how she was coping with the trip and she arrived very happy and wiggly so I know she was very well cared for. I seriously cant recomend jetpets enough, they made everything so simple and easy, they were easily contactable whenever I had questions and Kate really set my mind at ease about everything.