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Reviews

4.2

312 reviews
5
(229)
4
(23)
3
(7)
2
(8)
1
(45)
  • Customer Service
    4.6 (34)
  • Timeliness
    4.6 (33)
  • Job Satisfaction
    4.6 (31)
  • Rates and Fees
    4.1 (30)
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Pleased with service

Pleased with serviceSouth East Queensland, QLD

Local plumber

published

I had cause to call Jetset again and the service did not disappoint. Top quality work, professional yet friendly and really helpful advice. Just a great team I think - Thank you Tony

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1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Thank you so much for your amazing review! We are so pleased to read this and so happy you got to experience the 5 star service!
We look forward to working with you again if you need us :)
Jetset Plumbing.

Meri T.

Meri T.South East Queensland, QLD

So amazing work done professional plus now got hot water in my new home thank you so much so happy

published

So Awesome to have new taps fitted, now mumma can do some washing so happy with hot water service fix now loving the hot water thank you so much amazing job very professional

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Jetset Plumbing
Jetset P.Jetset Plumbing

The reviewer stated that an incentive was offered for this review

Simona

SimonaSouth East Queensland, QLD

Amazing service from Jem

published

Amazing customer service and super fast turnaround. We have two dogs here and they got some treats as well! Needed some parts to a toilet fixed and it was more worthwhile to get a new toilet put it. Within half an hour we had a new toilet installed, no need to wait for days! Thanks so much Jem, really impressed.

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1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Hi Simona,
Thank you so much! We really appreciate your review.
Have a fantastic day :)
Jetset Plumbing.

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Jen

JenSouth East Queensland, QLD

  • 11 reviews

Great Service

published

I have used Jetset Plumbing twice recently and found them to be professional and friendly. They were able to come quickly and came on time. They explain what they are going to do and work efficiently. I have recommended them to friends who were also happy with them.

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1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Dear Jen,
Thank you for your kind words and helpful feedback and thank you very much for recommending us.
Kind Regards,
Jetset Plumbing

Jim L

Jim LSouth East Queensland, QLD

  • 2 reviews

Professional and efficient

published

Jem from Jetset Plumbing quickly located the cause of our stormwater blockages and gave us an immediate quote. We accepted the quote and had an army of workers turn up at 7am to attack a job involving two blockages under concrete and another under palm roots. Job completed by 3pm same day with garden restored with fresh soil and concrete block cut out of driveway replaced and hardly noticeable as being removed. They may not be the cheapest around but we were very impressed with their professionalism and attention to detail.

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1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Hi Jim,
Thank you so much for leaving such great feedback. It was a pleasure being able to help you out with your plumbing problem and will be sure to let the team know.
Kind Regards,
Jetset Plumbing

Excellent service

published

Jake was prompt, professional and explained everything that was going on. Would recommend Jetset to family & friends for any plumbing work required. Drain issues now fixed within less than two hours, thank you.

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1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Dear Jane,
Thank you very much for taking the time to leave your positive feedback. It was a pleasure to send Jake out for you and we will be sure to let him know.
Kind Regards,
Jetset Plumbing

Michelle

MichelleSouth East Queensland, QLD

Good service, glad I made that call!

published

This was my first experience of Jetset Plumbing and as they say first impressions last. Daniel promptly attended and provided friendly advice and explained my options. I set him quite a task list, needing a burst flexi-hose on the kitchen sink mixer replaced, but also asked if he could check two toilet cisterns (which ended up needing replacing), replace a set of bathroom taps and service other basin taps and shower/bath taps. Daniel completed the job in a few short hours, was friendly and easy to deal with. I know who I will call next time I need a plumber.

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Jetset Plumbing
Jetset P.Jetset Plumbing
Roberta Z.

Roberta Z.South East Queensland, QLD

Absolutely excellent service

published

Jetset quick to respond.Tony outstanding plumber very professional, experienced honest and reliable. Tony fixed our Bathroom water leak and highlighted other major issues and quickly responded with work high quality

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2 comments
Roberta Z.
Roberta Z.

Would highly recommend Jetset Plumbing, they responded quickly with phone back, impressed they work Sat & Sunday no extra fees

Jetset Plumbing
Jetset P.Jetset Plumbing

Dear Roberta,
Thank you very much for leaving such great feedback about your experience with Tony. It was a pleasure sending him out there to fix your water leak and we will be sure to let him know.
Kind Regards,
Jetset Plumbing

Jem is a True Gem!

published
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Jetset Plumbing
Jetset P.Jetset Plumbing
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Excellent service

published

I’ve used JetSet plumbing on a number of occasions this year, most recently Jem came to help with a leaking kitchen tap, upon assessment Jem advised me there was a fault with the actual fitting which I was able to claim and have repaired via the product warranty from Highgrove bathrooms where I purchased the tap. Jem didn’t charge a call out fee or any costs for his time. It’s so rare to get such consist excellent service and be valued as a customer. I’d recommend Jem and JetSet for any plumbing job. Thanks again guys!

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Jetset Plumbing
Jetset P.Jetset Plumbing

Dear Elizabeth,
It was a pleasure sending Jem out there for you to help fix your leaking tap. Thank you for your kind words and great feedback and thank you for recommending us.
Kind Regards,
Jetset Plumbing

Excellent Service Price and Workmanship

published

Called twice in two weeks (never rains but it pours) and both times the service was amazing. Out the next day, very thorough, professional, and so tidy - let if better than when they arrived. Very good value for money and nice friendly down to earth guys.

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1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Dear Sharyn,
Thank you very much for providing us with your feedback. It was a please sending Matty out there to help you with your leak.
Kind Regards,
Jetset Plumbing

MEZ

MEZSouth East Queensland, QLD

  • 5 reviews

Don’t waste your time because they didn’t waste any of theirs

published

Don’t waste your time because they didn’t waste any of theirs they never turned up or even bothered ringing. It’s been two weeks I have been waiting for them to fix the hot water and still no show

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Jetset Plumbing
Jetset P.Jetset Plumbing
Danielle

DanielleSouth East Queensland, QLD

  • 4 reviews

Great emergency plumbers

published

Last week, my kitchen was flooded when the hot water pipe under my sink blew out without warning, sending water everywhere, and I couldn't stop it.
I rang these guys. Dylan on the phone was amazingly kind and calm - which I very much needed at this point - and gave me instructions on how to turn the water off. He got a plumber to my place within the hour, who fixed the problem.

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Jetset Plumbing
Jetset P.Jetset Plumbing

1 star for customer service

published

Was fooled by the reviews ! Called to organise a drain to be unblocked and refused to provide a rough quote for job. Jake came out and said the job would be easy and then advised that all jobs to unblock a drain are a fixed price of $490 + GST. If I was told this to begin with I would have shopped around. When confronted about the price Jake was extremely arrogant and got defensive. The job took 30 mins and believe I was well within my right to question that rate. Job was completed in the end but the whole experience was very uncomfortable.

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Jetset Plumbing
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Sharyn

SharynSouth East Queensland, QLD

  • Verified customer

Fixed my leaking shower

published

Chris had a bit of a challenge ahead of him with cracked seating on the cold tap in my shower. He fixed it with a few extra parts. Now I can have hot showers again! Thanks Chris!!

Customer Service
1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Dear Sharyn,
Thank you very much for your kind feedback. Sometimes a cracked seat can be difficult to repair but we are glad Chris got the job done for you to enjoy hot showers again.
Kind Regards,
Jetset Plumbing

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Ainslee

AinsleeSouth East Queensland, QLD

Outstanding customer service!

published
1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Dear Ainslee,
Thank you for leaving such great feedback. It was a pleasure being able to help you out with your plumbing problem. We will be sure to let Mick and the entire team know!
Kind Regards,
Jetset Plumbing

Susan

SusanSouth East Queensland, QLD

Greatest and fastest customer service ever.

published

Tony arrived and quickly sorted problem and his manner and courtesy were perfect. I could not have had a better experience ever. He was polite and efficient. If he is an example of your staff you are one lucky company. Give this guy a raise !!!!

1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Dear Susan,
Thank you for leaving such great feedback. It was a pleasure being able to help you out with your plumbing problem. We will be sure to let Tony and the entire team know!
Kind Regards,
Jetset Plumbing

Dave5959

Dave5959Brisbane

1st Class Company.

published

On Saturday,22/6 I needed a plumber so I called Jetset Plumbing,this is the second time I have used this company.Friendly and professional service by Jem,I highly recommend this company and would be my first choice when needing a plumber.
Top Job Jem,thank,s

1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Dear Dave,
Thank you for leaving such great feedback. It was a pleasure being able to help you out with your plumbing problem. We will be sure to let Jem and the entire team know!
Kind Regards,
Jetset Plumbing

Kixxarz

KixxarzGOLD COAST

  • 10 reviews
  • 2 likes
  • Verified customer

Matty from jetset plumbing is the bomb!

published
1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Dear Kixxarz,
Thank you very much for leaving your feedback. It was a pleasure helping you with your plumbing problem. We will be sure to let Matty and the entire team know.
Kind Regards,
Jetset Plumbing

Excellent plumbing

published

Great communication with arrival time and expected time to complete the job.
Friendly, professional service by Jem with the completed job totally satisfactory.
Charges for the work very fair. Great advice and suggestions. Thanks Jem

1 comment
Jetset Plumbing
Jetset P.Jetset Plumbing

Dear Gail,
Thank you very much for leaving your feedback. It was a pleasure helping you with your plumbing problem. We will be sure to let Jem and the entire team know.
Kind Regards,
Jetset Plumbing

The reviewer stated that an incentive was offered for this review

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