From the 28th of January, 2020 to the 31st of July, 2020, JG King Homes is offering a $100 Coles e-voucher to customers encouraging either a positive or negative review based on their build experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. For instructions, on how this incentive is claimed please click here. Previous incentives include: From 14 December 2018 to August 31st, 2022, a $100 Coles voucher.
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Marissa HaustorferWimmera, VIC
- VIC, Horsham
- Verified customer
Was a great experience for our first home!
We loved how simple the process was made and the team was so helpful throughout our journey. Being our first home, the intimidation was gone at our first appointment and any issues were addressed straight away. We could contact the team for updates and if we had any questions.
Thank you JG King Homes for making our dreams a reality.
1 comment
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ImogenWimmera, VIC
- VIC, Horsham
- Verified customer
Very happy!
Im in the early stages of building and am very happy with how things are going. Very excited for the journey ahead!
I havent had any issues with construction and am very satisfied that everything will go to plan.
The sales and admin team have been great, from answering questions And making changes that would best suit the house.
1 comment
JG King HomesJG King Homes
Hi Imogen,
thank you for taking the time to review us.... Read more
Our Horsham team love receiving this positive feedback as we do our best to meet all your expectations. We wish you all the best and look forward to delivering your new home soon. warm regards JG King Team
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NathanWimmera, VIC
- VIC, Horsham
- Verified customer
Been very easy to deal with, so far so good!!
Only in the first stages of the build, been easy and trouble free so far. Excited for the journey.
We made a few changes and they were more than happy to help us. Planning was
Nice and easy and with the small hiccups were sorted with out ya having the hassle. Only early stages but so far very satisfied
1 comment
JG King HomesJG King Homes
Hi Nathan.
thank you for taking the time to review JG King.... Read more
We are thrilled to hear that our team have provided you with such a positive experience so far, we love receiving this feedback, We wish you all the very best throughout the remainder of your building journey. Warm Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
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Pawel PWimmera, VIC
- VIC, Horsham
- Verified customer
excellent service from start!
Since first meeting with sales representative and consecutive meetings with [name removed] we were impressed with customer service.As first time builders we had tons of questions and all were happily explained to us.
We would highly recommend JG King Homes to anyone considering building their new home.All steps of the build process were clearly explained and staff of JG king homes Horsham were always available when we had any questions
1 comment
JG King HomesJG King Homes
Hi Pawel.
thank you for taking the time to review JG King.... Read more
We are thrilled to hear that our team have provided you with such a positive building experience so far. We wish you all the very best throughout the remainder of your building journey. Warm Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Horsham
- Verified customer
A fantastic introduction to our building process
We have found JG King Horsham to be extremely friendly, helpful and thorough in our pre-build phase. No question was left unanswered and we always felt comfortable approaching the staff with queries and advice. The sales and office staff have been outstanding. We are excited for our building phase to commence very shortly.
2 comments
JG King HomesJG King Homes
Hi Natalie,
thank you for the great review.... Read more
We are very pleased to offer you great service. Our team are passionate about building beautiful quality homes and we recognize this starts right at the beginning in sales. Offering great value for money and then proactive pre-site solutions. Our construction team will take great care of you for the rest of your journey. warm wishes JG King TeamThank you, looking forward to the next stage very much!
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The reviewer stated that an incentive was offered for this review
- VIC, Horsham
- Verified customer
"Life starts here" - it sure does!
From the beginning, with exploring JG King's products, we were thoroughly impressed by the service the Horsham team had to offer. Their experience and knowledge was brilliant and made the whole experience stress free and simple. Thank you, to [name removed], [name removed] and new member [name removed] of JG King Horsham.
1 comment
JG King HomesJG King Homes
Hi Kendall & Josephine,
Thanks for taking the time to pen this lovely review.
All our staff are passionate about their work and love receiving this great feedback.... Read more
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Olivia MWimmera, VIC
- VIC, Horsham
- Verified customer
Best Service
JG King Horsham have been so good to work with. Always willing to help me out with any questions and keeping me updated throughout the process. They make the process of building a house so simple and easy and stress free. Absolutely will be using them again in the future.
1 comment
JG King HomesJG King Homes
Hi Olivia
Thank you for taking the time to write a review. We are very pleased to hear that your experience has been a positive one and the level of customer service has been outstanding.... Read more
We wish you all the very best throughout the remainder of your building journey Kind Regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
SriWestern District, VIC
- VIC, Horsham
- Verified customer
Great customer service and Excellent communication
JG King made our building process easy. Initially, we looked elsewhere. our JG King consultant was awesome from day one and thanks to that. We were involved in each step and even after our numerous requests and changes the team has been always supportive and able to provide solutions according to our needs.
1 comment
JG King HomesJG King Homes
Hi Sri,
Thank you for your feedback, and thank you for choosing and trusting to go with JG King.... Read more
We are aware that building a home can be stressful at times, we are glad to read that your Sales Consultant helped you every step of the way and eventually met all of your needs. We wish you all the best for the next stage. King regards, JG King HomesSimilar opinion? Write a review on ieatwords.com.au!
NYDRWimmera, VIC
- VIC, Horsham
- Verified customer
From planning to building stage a great experience.
As a family with a busy schedule, we wanted a builder able to manage our project from the beginning until the end, and also able to achieve above than standard efficiency performance for our new home.
Initially, we looked elsewhere but seemed like other large building companies were not interested in modifying their house plans to accommodate our request of completing an efficient home, until we decided to visit our JG King office in Horsham and within a day we had quotes for all the plans we selected, that was the beginning and since then we ...Read more
1 comment
JG King HomesJG King Homes
Hi NYDR,
Thank you so much for sharing,
its great to hear you are having such a brilliant experience. ... Read more
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KathVictoria
- VIC, Horsham
- Verified customer
love love love our house!!
JG King made the whole building process of our first house easy, they were so helpful, great communication throughout every stage. Our house was finished well within the time frame they budgeted. Great quality house! If we built again would definitely choose JG King!!
1 comment
JG King HomesJG King Homes
Hi Kath,
We are so pleased your experience has been great and you love your home.
Our team are passionate about delivering the highest quality and service, and its just wonderful to get this feedback.... Read more
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Nadia DWimmera, VIC
- VIC, Horsham
- Verified customer
First time building
As first timers we are happy with our new home and if we had any issues they were resolved and we were kept informed at each stage and made welcome to inspect at anytime.
1 comment
JG King HomesJG King Homes
Hi Nadia,
Thank you for your wonderful review and congratulations on building your very first home! We are thrilled to hear that our team have provided you with such a positive building experience.
... Read more
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- VIC, Horsham
- Verified customer
Looking forward to it
Have built with JG King numerous times. Sales person and sales administration person have been extremely good. Both very efficient, good communicators and know what they are talking about.
Separate to the great job of the staff we have dealt with, we have had the feeling that we have been price gouged every step of the way. From minor through to major alterations away from the standard plan. There was insufficient investigation early on e.g. pier length and block slope etc. Which is not very good giving the number of JG King homes in very...Read more
close proximity, that are under construction or just completed. Therefore we got a considerable shock when final costs came through, comparing to costing estimate as we were going through the design stage. Tile selection stage is way too late and any alterations/upgrades from the contract/standard selection/additional tiles area (which is almost probable), are not included in the contract and therefore the home loan cant be secured against it.1 comment
JG King HomesJG King Homes
Sonia,
Thank you for taking the time to leave an honest review of your experience with us. We are constantly striving towards improvements and appreciate your feedback. Please continue to communicate ... Read more
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ShellyWimmera, VIC
- VIC, Horsham
- Verified customer
Sales and Customer Service is fantastic!
The office sales and office customer service we have received has been outstanding.
The colour consult was also great.
We were not happy with a the concrete in the alfresco area, front porche and garage.
Also I felt pressured (from site manager) to sign a form without my partner around for a septic pump.
Lots of issues with the front door.
Would be good if you used a local supplier for choosing flooring options.
Final cost compared well with estimate.
1 comment
JG King HomesJG King Homes
Hi Shelly,
Thank you for your feedback. Hope all issues mentioned above are resolved and all the best for the rest of the construction phase.
Kind regards,
JG King Homes
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Buddy WWimmera, VIC
- VIC, Horsham
- Verified customer
Great experience, well built, pleasure to work with
The build was well managed, with quality workmanship and any issues were addressed well, to give a pleasing end result. Our final cost was very similar to the estimated cost.
1 comment
JG King HomesJG King Homes
Hi Buddy,
Thank you for sharing your experience. We are glad that you're satisfied with your new home.
Kind regards,
JG King Homes
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Rachael and AaronWimmera, VIC
Awesome experience
We are at the final construction stage and if all goes to plan weeks away from being completed!
From day one the team in Horsham have been amazing all the way through from the sale, planning to construction. They have kept us constantly up to date and have gone above and beyond with their friendly and quality service. We made several changes to our plans initially to get our dream home underway and nothing was too much trouble. The workmanship, overseeing and quality of the build is fantastic and cannot fault them at all.
The costs has been fully communicated upfront and we feel we have got value for our money.
I would highly recommend jgking as it's been a stress free process for us and we are very happy with the results!
1 comment
JG King HomesJG King Homes
Hi Rachel and Aaron,
We are thrilled that your building experience has been stressed free so far! We hope you enjoy your new home when completed. Thank you for sharing your feedback.
Kind regards,
JG King Homes
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EmmaSt Arnaud
- VIC, Horsham
- Verified customer
In love, can’t wait to move in!
We have recently started building with JG King. Definitely recommend them for their excellent customer service. We are very happy with how our build has gone so far. Only a couple of minor issues which were sorted out straight away. Supervisor has communicated with us throughout the build, happy to help answer any questions we have. Great team to work with - highly recommended!
1 comment
JG King HomesJG King Homes
Hi Emma,
Thank you for taking the time to write a review. Building can sometimes be a stressful process but we very pleased to hear that your experience has been so wonderful with our team!
... Read more
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JenniferWimmera, VIC
- VIC, Horsham
- Verified customer
JG King Sales
We are only at an early stage of our build, but wish to review the sales team. We have had a wonderful experience to date with JG King. The sales people have been very professional, extremely helpful, and they know their product very well. Nothing seems to be too much trouble. To date we have not had any bad experiences.
August 26th 2022 Update: Fantastic team, very happy with end result.
We have just moved into to our brand new JG King home. We found the process of building with JG King to be a wonderful experience, they make the proces...Read more
s as stress free as they could. The team at Horsham is amazing, helpful, competent, obliging and nothing was too much trouble, and they know their jobs. The contractors used where mostly every professional and took pride in their work. Any problems we found were fixed very quickly and to a very high standard. I love our new home!!!2 comments
JG King HomesJG King Homes
Hi Jennifer,
We are so very pleased to read that you have had a very good experience with us.
... Read more
Thank you,
We would like to have the opportunity to do further reviews along the way.
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- VIC, Horsham
- Verified customer
No complaints here!
This is the first time my partner and I are building together and we are so happy that we chose to build with JG Kings. They have been very helpful from the very start and have given us plenty of helpful tips! We had a few dramas with the banks and getting finance in the beginning and JG Kings were very understanding and helpful during that time. We also work away in the mines in WA and haven't always been able to be home when we were needed to sign paperwork etc and they have been very understanding of that too and worked really well with us t...Read more
o suit our times. We're confident that the remainder of the build will go very smoothly. We are so excited to see our beautiful home when it is completed! A massive thank you to everyone in the Horsham branch - two very happy customers!1 comment
JG King HomesJG King Homes
Hi Gemma,
Thank you for taking the time to write a review. Building can sometimes be a stressful process but we very pleased to hear that your experience has been so wonderful with our team!
... Read more
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Nate104HORSHAM
- VIC, Horsham
- Verified customer
Really good service and good outcome
Right from the outset, I was welcomed and made very comfortable by the entire JG King Horsham Team. Build time frame was awesome, finished ahead of schedule. Any problems that arose were addressed and dealt with in due course.
Reading some of these comments, some people have unrealistic expectations. They need to take a step back and look at the trades completing the job, not the builder. The trades are the ones building your house. Not the JG King employees.
Very happy with our build. Can not fault a single thing.
1 comment
JG King HomesJG King Homes
Hi Nate,
Thank you for taking the time to write a review. Building can sometimes be a stressful process but we very pleased to hear that your experience has been so wonderful with our team! You are de... Read more
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- VIC, Horsham
- Verified customer
JG King Horsham
We have just started our build, the whole process getting design and contract, [name removed] & [name removed] from Horsham office were amazing. Can not rate them more highly, so efficient and professional. We had a few changes we wanted to make, [name removed] was very honest when it came to price so we didn't get any nasty surprises, also they both contributed with other ideas that we hadn't even thought of. Great experience for a first time builder.
1 comment
JG King HomesJG King Homes
Hi Andy,
Thank you so much for your positive review. Our team are very passionate about what they do and its great to read such kind words.
... Read more
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JG King HomesJG King Homes
Hi Marissa,
So pleased to read your review, a high standard of quality and Service is what we strive for.... Read more
Building your first new home can be a stressful process, we strive to make this a wonderful memorable experience. and we are grateful for your feedback. Wishing you all the best in your new home warm regards JG King Team