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Reviews

4.8

27 reviews
5
(22)
4
(4)
3
(1)
2
(0)
1
(0)
  • Build Stage
    • Post-Construction (8)
    • Mid-Construction (8)
    • Pre-Construction (5)
  • Customer Service
    5.0 (14)
  • Site Admin
    4.9 (10)
  • Timeliness
    4.6 (11)
  • Structural Integrity
    4.9 (8)
  • Plumbing & Waterproofing
    4.7 (6)
  • Electrical & Lighting
    4.9 (8)
  • Flooring
    4.8 (9)
  • Transparency
    5.0 (5)
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Marissa Haustorfer

Marissa HaustorferWimmera, VIC

Was a great experience for our first home!

published

We loved how simple the process was made and the team was so helpful throughout our journey. Being our first home, the intimidation was gone at our first appointment and any issues were addressed straight away. We could contact the team for updates and if we had any questions.

Thank you JG King Homes for making our dreams a reality.

Build StagePost-Construction
Construction End DateDecember 2022
1 comment
JG King Homes
JG King HomesJG King Homes
Imogen

ImogenWimmera, VIC

Very happy!

published

Im in the early stages of building and am very happy with how things are going. Very excited for the journey ahead!
I havent had any issues with construction and am very satisfied that everything will go to plan.
The sales and admin team have been great, from answering questions And making changes that would best suit the house.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
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1 comment
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Nathan

NathanWimmera, VIC

Been very easy to deal with, so far so good!!

published

Only in the first stages of the build, been easy and trouble free so far. Excited for the journey.
We made a few changes and they were more than happy to help us. Planning was
Nice and easy and with the small hiccups were sorted with out ya having the hassle. Only early stages but so far very satisfied

Build StagePre-Construction
1 comment
JG King Homes
JG King HomesJG King Homes

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Pawel P

Pawel PWimmera, VIC

excellent service from start!

published

Since first meeting with sales representative and consecutive meetings with [name removed] we were impressed with customer service.As first time builders we had tons of questions and all were happily explained to us.
We would highly recommend JG King Homes to anyone considering building their new home.All steps of the build process were clearly explained and staff of JG king homes Horsham were always available when we had any questions

Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
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1 comment
JG King Homes
JG King HomesJG King Homes

A fantastic introduction to our building process

published

We have found JG King Horsham to be extremely friendly, helpful and thorough in our pre-build phase. No question was left unanswered and we always felt comfortable approaching the staff with queries and advice. The sales and office staff have been outstanding. We are excited for our building phase to commence very shortly.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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2 comments
JG King Homes
JG King HomesJG King Homes
Natalie
Natalie

Thank you, looking forward to the next stage very much!

The reviewer stated that an incentive was offered for this review

"Life starts here" - it sure does!

published

From the beginning, with exploring JG King's products, we were thoroughly impressed by the service the Horsham team had to offer. Their experience and knowledge was brilliant and made the whole experience stress free and simple. Thank you, to [name removed], [name removed] and new member [name removed] of JG King Horsham.

Customer Service
Transparency
Build StageMid-Construction
1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

Olivia M

Olivia MWimmera, VIC

Best Service

published

JG King Horsham have been so good to work with. Always willing to help me out with any questions and keeping me updated throughout the process. They make the process of building a house so simple and easy and stress free. Absolutely will be using them again in the future.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
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1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

Sri

SriWestern District, VIC

Great customer service and Excellent communication

published

JG King made our building process easy. Initially, we looked elsewhere. our JG King consultant was awesome from day one and thanks to that. We were involved in each step and even after our numerous requests and changes the team has been always supportive and able to provide solutions according to our needs.

Customer Service
Site Admin
Build StagePre-Construction
1 comment
JG King Homes
JG King HomesJG King Homes
NYDR

NYDRWimmera, VIC

From planning to building stage a great experience.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateMay 2022
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1 comment
JG King Homes
JG King HomesJG King Homes

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Kath

KathVictoria

love love love our house!!

published

JG King made the whole building process of our first house easy, they were so helpful, great communication throughout every stage. Our house was finished well within the time frame they budgeted. Great quality house! If we built again would definitely choose JG King!!

Customer Service
Timeliness
Structural Integrity
Flooring
Build StagePost-Construction
Construction End DateDecember 2017
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1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

Nadia D

Nadia DWimmera, VIC

First time building

published

As first timers we are happy with our new home and if we had any issues they were resolved and we were kept informed at each stage and made welcome to inspect at anytime.

Customer Service
Site Admin
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2018
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1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

Looking forward to it

published
Customer Service
Timeliness
Build StageMid-Construction
Construction End DateSeptember 2022
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1 comment
JG King Homes
JG King HomesJG King Homes

The reviewer stated that an incentive was offered for this review

Shelly

ShellyWimmera, VIC

Sales and Customer Service is fantastic!

published

The office sales and office customer service we have received has been outstanding.
The colour consult was also great.
We were not happy with a the concrete in the alfresco area, front porche and garage.
Also I felt pressured (from site manager) to sign a form without my partner around for a septic pump.
Lots of issues with the front door.
Would be good if you used a local supplier for choosing flooring options.
Final cost compared well with estimate.

Customer Service
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2018
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1 comment
JG King Homes
JG King HomesJG King Homes

Hi Shelly,
Thank you for your feedback. Hope all issues mentioned above are resolved and all the best for the rest of the construction phase.
Kind regards,
JG King Homes

The reviewer stated that an incentive was offered for this review

Buddy W

Buddy WWimmera, VIC

Great experience, well built, pleasure to work with

published

The build was well managed, with quality workmanship and any issues were addressed well, to give a pleasing end result. Our final cost was very similar to the estimated cost.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2018
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1 comment
JG King Homes
JG King HomesJG King Homes

Hi Buddy,
Thank you for sharing your experience. We are glad that you're satisfied with your new home.
Kind regards,
JG King Homes

The reviewer stated that an incentive was offered for this review

Rachael and Aaron

Rachael and AaronWimmera, VIC

Awesome experience

published

We are at the final construction stage and if all goes to plan weeks away from being completed!
From day one the team in Horsham have been amazing all the way through from the sale, planning to construction. They have kept us constantly up to date and have gone above and beyond with their friendly and quality service. We made several changes to our plans initially to get our dream home underway and nothing was too much trouble. The workmanship, overseeing and quality of the build is fantastic and cannot fault them at all.
The costs has been fully communicated upfront and we feel we have got value for our money.
I would highly recommend jgking as it's been a stress free process for us and we are very happy with the results!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
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1 comment
JG King Homes
JG King HomesJG King Homes

Hi Rachel and Aaron,
We are thrilled that your building experience has been stressed free so far! We hope you enjoy your new home when completed. Thank you for sharing your feedback.
Kind regards,
JG King Homes

The reviewer stated that an incentive was offered for this review

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Emma

EmmaSt Arnaud

In love, can’t wait to move in!

published

We have recently started building with JG King. Definitely recommend them for their excellent customer service. We are very happy with how our build has gone so far. Only a couple of minor issues which were sorted out straight away. Supervisor has communicated with us throughout the build, happy to help answer any questions we have. Great team to work with - highly recommended!

Build StageMid-Construction
1 comment
JG King Homes
JG King HomesJG King Homes
Jennifer

JenniferWimmera, VIC

JG King Sales

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2022
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2 comments
JG King Homes
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Jennifer
Jennifer

Thank you,
We would like to have the opportunity to do further reviews along the way.

No complaints here!

published
Build StageMid-Construction
1 comment
JG King Homes
JG King HomesJG King Homes
Nate104

Nate104HORSHAM

Really good service and good outcome

published

Right from the outset, I was welcomed and made very comfortable by the entire JG King Horsham Team. Build time frame was awesome, finished ahead of schedule. Any problems that arose were addressed and dealt with in due course.
Reading some of these comments, some people have unrealistic expectations. They need to take a step back and look at the trades completing the job, not the builder. The trades are the ones building your house. Not the JG King employees.
Very happy with our build. Can not fault a single thing.

Build StagePost-Construction
1 comment
JG King Homes
JG King HomesJG King Homes

JG King Horsham

published

We have just started our build, the whole process getting design and contract, [name removed] & [name removed] from Horsham office were amazing. Can not rate them more highly, so efficient and professional. We had a few changes we wanted to make, [name removed] was very honest when it came to price so we didn't get any nasty surprises, also they both contributed with other ideas that we hadn't even thought of. Great experience for a first time builder.

Build StagePre-Construction
1 comment
JG King Homes
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