Jim’s Plumbing (page 2 of 48)

He was extremely helpful and informative and explained every step of the process which was great. I would recommend jims plumbing to other friends and family. He has been very helpful

Called to change water taps which I bought with 129$ from Bunnings . Call out fee is 132$ and charged me 490$ to change it . I didn’t know what the usual price Was . If I said no, I would loose 132$ . Given that I didn’t know what the usual price was, I said yes to save 132$ . In total 612$ to change one water tap . When I called another plumber, he said 60$ for one tap . Otherwise, he was good and did some cleaning after that .he was very punctual.

Adam is a lifesaver prompt efficient he didn’t hang around to charge more just got on with it and he knows his stuff 5star for sure I will recommend Jim’s plumbing to friends and family

Adam and James we’re very helpful and knowledgeable in what they do. Diagnosed the problem instantly and had it fixed the next day. Would definitely recommend them for any plumbing or electrical works.

Got them out to unblock a toilet, usually i get charged between 250-350 to fix, they charged over $600 to do same job? will not be going through them again.

We had a plumbing emergency on a Saturday night-- sewerage had backed up and overflowing down our driveway and yard. (the smell... Omg).
Peter from Jims rolled in and put us at ease instantly, very friendly and confident of his diagnosis.
His diagnosis was accurate, which led to a speedy repair. All the while explaining the way our pipes operate and plumbing 101.
Was a wonderful experience, very upfront and transparent with everything.
Thanks for your time, Peter.

I was expecting a quote. On the same got all jobs done. That was great. Would have Jim’s plumbers back again. That how happy I was with the job that was done.
778027

772213
Jayden Kemp the plumber on site fixed my punctured gas pipe which was a massive stress relief on my behalf.
He was professional, informative and very helpful.
A big thank you.

A special thanks to Tyson for his help advice and for his genuine friendly personality, particularly as it was also on a public holiday, and had such a heavy workload on that day! Thank you for such great service.

I had an invoicing issue originally but when I contacted Jim's about it they dealt with it promptly and satisfactorily, so thumbs up for customer service and complaint resolution, this is my updated review in response.

The plumber who attended was friendly and prompt, and did the job of an emergency replacement for our outdoor tap well. He also noticed that the water pressure on our property is a bit high and gave us some good advice about the effect of that.

Just a word of warning, the non-refundable call-out fee does NOT include the first half hour of service or similar in the way that most companies do, so I'd recommend asking for a ballpark quote over the phone in advance to be sure that you're not surprised by the total bill.

Cory took time to explain options for the work requested and went through the process thoroughly and provided patient understanding. Would highly recommend his service. Turned up on time and didn't leave until I was completely satisfied.

Stay clear. Complete rip off! I will never use this company for anything after this experience. Jim's Plumbing quoted me $6k to get a gas leak fixed and I got somebody else to do it - complete with Certificate of Compliance (just in case anybody's wondering) from Local Pro for $2k. Jim's Plumbing also tell you it's a fixed fee of $120 for a call out, which is fine. I agreed to that over the phone. But then when they get there, they then tell you it's another $330 just to do an inspection or they can't do any work! Basically, they sent me an invoice for $500 just to have the guy turn up and give me a quote for $6k. I was absolutely furious. I declined their quote and told them it would all be going in their social media review.

I was charged $900 for a weekday, daytime plumbing callout in suburban Perth. To check a gas heater for a possible leak, 15 minute job, no parts supplied.
I sent a complaint to Jim's company online service. Still waiting for any reply, 7 days now.
Beware!

Invoice number 770629
The plumber arrived on time but I already had the job under control The young Plummer was well mannered & respectful would I recommend this service YES thank you for attending

Koasta from Jims plumbing was incredible. He fixed my taps while my toddler talked his ear off. What amazing service. Highly recommend. Best customer service from a business ive ever received!!

Gave Jim's Plumbing a call and the nice lady that answered my call was able to arrange someone to come to my place after hours, and Peter came to my place. He was very helpful, informative and are upfront about all the things I need to know for my bathroom plumbing after assessing my bathroom for a bit.

Thanks again, Peter!