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Big THANKS to Steve and Jims Pool Care Team!!
Steve's service was excellent! our pool had a very high phosphate level that we failed to control ourselves, Steve came by and after his thorough inspection, he found out the problem and fixed it. After few days following Steve's recommendations, now our pool is phosphate free!!! Also, I appreciate a lot that Steve took the time to patiently answer all my basic questions, thank you so much Steve!! We hope you and your family have a Great Christmas and Happy New Year! and we look forward to counting on you to care for our pool in 2020! Best regards, C&C
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Great service!
Jim's pools provided a prompt response. Their staff member was friendly and installed new filter fast. Could not be happier with service. Would not hesitate to recommend to others. Thanks
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Great service, reliable affordable.
We just moved into our new place, pool was green. Vickus was great,very professional,thorough, helpful, highly recommended .
Prompt from first phone call.Sorted out the pool in no time.Will use him again for sure.
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John and MariaSydney, NSW
Very happy customer
Our pool had turned green, we called Jim's Pool Care and Mat came out and now our pool is sparkling once more. Mat was brilliant, he came when he said he would come and we could not be happier with the service. We are now regular customers.
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JanetSydney, NSW
Amazing!
Excellent. My dad was with him and he did an amazing job. We would love to use your services again and have him clean our pool again. Will let you know when it needs another clean. Thank you.
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Kelly QuinnSydney, NSW
Pool services
We used Jims to get our pool into pristine condition after struggling to do this ourselves. We now use Jims monthly service to keep the water balanced and crystal clear.
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We are all happy
I bought a house with a swimming pool.
I called them to do a service before use.
They did everything, cleaning, checking, setting the pump program.
Very easy and convenient for us.
Professional, friendly.
We are happy.
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Jules F.South East Queensland, QLD
Friendly and Professional!
Stephen was contacted, he arrived the same day and knew exactly what to do. He was super friendly to my 3yr old son who asked a hundred questions. Pool was perfect within 12 hours of Stephen arriving.
Top Job!
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ChrisPerth, WA
Very friendly and very helpful. Knows his stuff
Contacted Nathan through the website and got a reply within the hour. Arranged a time and date that suited us both and now my pool is in an awesome condition! Will be using Nathan to look after my pool every month.
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Rebecca C.Greater Melbourne (Metropolitan), VIC
Feedback on Brett from Jim's Pool Care
Brett is professional, prompt, friendly and reliable. He is an asset to Jim's franchises. Brett was able to gauge what my needs were and met them 100%. Summer is looking good!
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MichaelPerth, WA
- 2 reviews
Outstanding Service
Nathan came very quickly. He soon found the problem and fixed it right away. He is a pleasant man and I have no hesitation in recommending him to anyone with pool issues.
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NadiaSydney, NSW
Excellent service!
We had Daniel come to our place
He was very professional and productive
Was well equipped with the required knowledge in regards to all our pool needs
As well as well articulated when communicating
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Shane
- 2 reviews
Greg from Jim's Pool Care Carindale did an excellent job
Greg sorted our mess of a pool out first go after much neglect. He seems open, honest and a genuine person and I'd recommend his work. He made time to see us quickly even in the busiest time of the year.
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JohnMetropolitan Adelaide, SA
Pool startup
Trenton and Nikki responded quickly to our request for a quote and detailed how they would approach the job and gave us clear and prompt timeline. They did an excellent job. They have contacted us prior to arrival and responded promptly to our calls. They provided us with a detailed printed analysis of the condition of the pool. We have no hesitation in recommending them.
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socratis s.Illawarra, NSW
Chris from Jim's pools is an honest and friendly person.
Chris fixed the problem of my pool in less than 5 minutes. Hi is a very nice, honest and friendly person and if I get another problem with my pool I'll surely call him again.
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Cassie N.South East Queensland, QLD
Excellent and helped us out at last minute
Jake was amazing at what he did for us, have hired him to do our pool again, Jake took our last minute pool clean and got our pool up to swimmable condition before he went away
So happy we found him, he will continue doing our pool until we move to a new place will get him back for there to
Highly recommended
The pool before which the owners pool cleaners wouldnt come back to clean the pool after we been waiting 3 months to get the pool finalised after a major leak, to Jake coming and giving us a blue pool within 3 days we could Actually swim in :)
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tanyakMetropolitan Adelaide, SA
Very happy with Jims pool service
I came home briefly, met David, he was friendly and took time to make sure everything was good before he left. We have 5 kids who love being in the pool, so maintenance is important to me. He offered his advice on what we need to keep on top of things. So overall we are happy. Thank you
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MelPerth, WA
Pool issues sorted promptly without fuss
Very efficient and professional. Keeps updating with schedule and offers suggestions and options. Highly recommend. Nathan is in touch with the latest equipment for your pool needs and offers obligation free advice.
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Phoned and had someone out to fix within an hour. Sotir provided excellent service.
We use our pool Almost daily. It is Easy to maintain as the pump controls and tests the levels of everything all we need to go is add salt and keep the acid bottle filled
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EnriqueSouth East Queensland, QLD
- 2 reviews
Very Professional and customer care
I had problems with the pool'pump. Paul was aware that visitors where coming to my place. He took special care and the pump was fixed in no time, plus advise and recommendation, was very much appreciated
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Questions & Answers
Gabiasked
do I still need to check the chlorine & P.H. level myself? or is it enough to leave it to our pool man to check monthly?
2 answers
Hi Gabi,
If you have a regular service, there wouldn't usually be a need to check the chemistry yourself. The exception would be if there were specific reasons to check, like heavy rainfall, especially if there was run-off from the garden. For your info, there are several other tests that should be carried out during a routine service in addition to chlorine and pH. The basic test should include Chlorine, pH, CNA (or Stabiliser), Total Alkalinity. Additional tests could include Calcium, Copper, Phosphates, as well as salt levels and TDS (Total Dissolved Solids).
Hope this as been helpful.
Regards,
John - Jim's Pool Care
Thanks, appreciate your reply ! Regards, Gabi
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