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Reviews

5.0

29 reviews
5
(29)
4
(0)
3
(0)
2
(0)
1
(0)
  • Customer Service
    5.0 (2)
  • Timeliness
    5.0 (2)
  • Job Satisfaction
    5.0 (2)
  • Rates and Fees
    5.0 (2)
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They really deserve 10 stars

published

This team kept working until our 3 antennas were installed - and it was difficult as there were different locations - they went above and beyond expectations..... more than happy to recommend them



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Derrick Wheeler

Derrick WheelerLaunceston, TAS

Practical, thorough, and was customer focussed

published

We had an odd issue which Peter diagnosed thoroughly. He was methodical and explained exactly what he was doing. He solved our problem with no fuss and was completely customer focussed. Great experience

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Rose O.

Rose O.Hobart, TAS

First class service

published

From my initial enquiry a technician had contacted me within 2 hours. When he arrived he was very pleasant, he had no trouble identifying the problem which he solved very quickly and carried out the aerial installation very efficiently. I would have no hesitation in recommending Jim's Antennas

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Debra J.

Debra J.Hobart, TAS

  • 3 reviews
  • 1 like

Finally - Someone could fix this problem !

published

We have had so much trouble with TV reception over the years - some days we could get reception, others - nothing at all ! Very frustrating. Jim's Antennas sent Grant out and we have NEVER had better reception. Grant arrived on time, he was quick, efficient and explained everything to me. We now have the best reception we have ever had. Thank you Jim's Antennas and Grant!



Shaun L

Shaun LHobart, TAS

  • 2 reviews

Very helpful!

published

The technician was efficient, very helpful and very knowledgeable about his area of expertise. Very happy with my new antenna.

Excellent service and attitude.

published

Can’t praise his work more highly. Would recommend him to anyone for prompt and thorough work. Very personable as well.

Kaye g

Kaye gHobart

Perfect service

published

Very satisfied with Jims antennas. Grant was very helpful and friendly. We are very happy with the service we received. Highly recommended.

Great and speedy service

published

I used Jim's website to request a quote. I received a call within 5 minutes to arrange an appointment.
Grant was on time, well presented and completed task on the day as well as providing some alternative options for our installation which was really appreciated.

Outstanding service and knowledge

published

Jacob was very punctual and knowledgeable, we would recommend him to everyone. He went above and beyond to help us rectify our TV antenna issue which has now been resolved.

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excellent !!!!

published

Excellent job. Grant explained different products and help us to set up the television, all checked and done, well done and thank you !!!!

Efficiency I love!

published

Grant from Jim's Antenna's in Hobart was in touch very quickly following my call to the 1300 number. Job was explained and an estimate given. Work was done promptly and Grant kept me informed as to progress. Sent me a couple of pics of before and after as I was unable to be at the address. It was for my tenanted property. Also took my old broken antenna away for me. Very happy with the result. Thanks Grant!

Same day in fact within the hour on Saturday too.

published

Peter called on Phone within 10 minutes of my request online and was on the job within an hour. It was a simple job for him but made our tv reception quality perfect. He was approachable and friendly and very efficient.

Peter

PeterHobart

Reception Problems

published

Grant knew his stuff. Very pleased with his work. Rang to let us know he was running late. Fixed problems plus tidied up cabling from earlier installation and now all tvs upstairs and down are working beautifully. Would definitely recommend Jim’s Antennas.

Helen

HelenHobart

Flawless service

published

I called Jim's Antennas to get someone to install my new tv in a bedroom with no antenna outlet. Earlier that day I'd called an electrician to fix my oven and been told they couldn't look at it for two weeks, so imagine my huge surprise when Grant from Jim's Antennas said he could come immediately. He was brilliant, caring about any possible cosmetic damage to my wall with the wiring he needed to install, and completed the job efficiently after around an hour. I am more than happy to 100% recommend the Jim's Antennas service if all their franchisees are like Grant.

Excellent service! Highly recommended.

published

Absolute professional; he took the time to explain everything really clearly, was efficient, thorough and really nice guy to boot!

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Very Happy - excellent service

published

Troy was brilliant. He communicated everything clearly with me and got the job done quickly. I'm very pleased with the service and would definitely recommend him to others.

Renewed my faith in tradespeople

published

Michael arrived on time, very well presented, knowledge of his product and advised us on our needs and undertook the work efficiently and quickly.

He also tidied up after the work was completed, gave us his card if there were any future issues. which there were not and l would have no hesitation in recommending Michael and the service to all of my friends.

James

James

  • 2 reviews
  • 1 like

Great service

published

Friendly service technician, good work finishes. Very flexible and checked all working and connected before completing the job. Very happy would use again.

Lisa

Lisa

  • 2 reviews
  • 2 likes

Highly Recommend

published

We had a very quick response from Peter from the initial request that we sent through. Peter came out on a Sunday afternoon and our problem was solved quickly and at a reasonable price. Highly recommend.

Great service and quality

published

Jim's provide prompt and timely service and installation of a new antenna point. Tradesman was polite and thoughtful (removed shoes on entering house & ensure he had completely cleaned up after himself, removing all plaster dust etc.) and completed a quality job. A variety of payment methods made payment straightforward. Very competitive pricing.

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