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Reviews

(44)
(4)
(1)
(0)
(5)
  • Customer Service
    3.0 (2)
  • Timeliness
    3.0 (2)
  • Job Satisfaction
    3.0 (2)
  • Rates and Fees
    3.0 (2)


Gary H.

Gary H.Southwest, VIC

  • Verified customer

Hot water system rip-off

published

Absolute rip-off. Charged $3300 for a new hot water system. Unit itself was $900 and plumber was on site for a little over an hour. Incredibly unprofessional, how on earth can you justify these prices? Simply taking advantage of a young family. Awful customer service. Need a response or will be contacting the ombudsman.



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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Daniel G.

Daniel G.Metropolitan Adelaide, SA

  • Verified customer

Great work

published

Great work Joe
Job looks great, were on time, cleaned up after himself
Couldn't have asked for anything better.
Very knowledgeable plumber
Will definitely be using you again in the future and recommending to others
Thank you.



JN 760914

Customer Service
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1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

We are so pleased we were able to resolve your plumbing problem quickly and efficiently. Thank you for your positive feedback. Kind Regards, Jims Plumbing

Cam

CamPerth, WA

  • Verified customer

Excellent service

published

On time, quality service. Good attention to detail. The job was difficult due to previous works but they were able to fix it quickly and to a high standard. Great work.



  • Verified customer

Great service! Excellent experience!

published

Tyson explained different options and provided his professional recommendation. He worked on the replacement until late night and get everything done nicely!

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Hi Rebecca, thank you so much for your feedback and we are so pleased your issue was resolved. Jim's Plumbing 726505


  • Verified customer

Blocked Drain

published

Very informative and punctual. Found hidden drain access, very informative throughout the process for a new resident to the home

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Hi Sam, thank you for the great feedback. We pride ourselves on attending as quick as possible and resolving issues. King regards, Jim's Plumbing 726188


Ryan PH

Ryan PHBrisbane

  • 2 reviews
  • Verified customer

Jim's to the rescue

published

Had Jake from Jim's come out, diagnose, fix and tidy up all within about an hour. Managed to sort the problem without make a huge mess and saved us from a much bigger job pulling off tiles etc. Jake was friendly and professional and worked hard the entire time he was here, will definitely ask for his service again next time any plumbing issues arise.

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Hi Ryan. Thank you for taking the time to provide such great feedback. We certainly look forward to helping you in the future. King regards, Jim's Plumbing 725730


Jay

JayGreater Melbourne (Inner), VIC

  • 2 reviews
  • 3 likes
  • Verified customer

Did absolutely nothing.

published

$132 dollars charge just for a quote. Took 2 mins of work wow really? Don't waste your time they take a arm and a leg.

2 comments
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Hi Jay, could you please provide the job number and your best contact number. Regards, Jim's Plumbing

Jay
Jay

Only have picture of the bottom receipt.


  • Verified customer

Matty Rocks

published

Excellent work, came quickly, issue resolved. The work was explained to us in a professional manner so we knew what we were paying for.

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Hi Danny, thank you for the fantastic review, we really appreciate it. Regards, Jim's Plumbing 714892

Brian

BrianIvanhoe East

  • Verified customer

Good service

published

Had a faulty mixer valve in a difficult to get location. Got the job done, happy with the next day service, also took the opportunity to change the pressure valve on the hot water system. Some say pricey, but each of the elements were quoted in advanced so you know what your up for and work guaranteed.

Andy

AndyMelbourne

  • Verified customer

Fast Responsive and stand behind quality of their work

published

Simon was quick to attend and fixed issues I had with some work Jim's Plumbing had done the week before.
I like that they don't hassle and just get the job done with a smile and helpful information so I could understand the issues. Better still was that because it was a recall it was done no charge :)

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for the positive feedback Andy. Jim's Plumbing 700947


  • Verified customer

Great experience

published

Called them at 11am and he came out in one hour fix the job and did everything asked for awesome pricing high recommend Daniel for your jobs best bloke ever Thanks jims

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for taking the time to share your feedback Jamal. We are very pleased that you would recommend our services. Jim's Plumbing 698609


  • Verified customer

Great service

published

Punctual and very easy to deal with
Liam is great guy and very detail on his works
Recommend this to our family and friends

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for your 5 star review. We appreciate you taking the time to share your recent experience with us. Jim's Plumbing 697699


  • Verified customer

Prompt service

published

Happy with the prompt reliable, friendly service. Clean up was great and didn't have to worry about anything at all.

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for your fantastic review Mike, we appreciate your support. Jim's Plumbing 694501


  • Verified customer

Replaced entire hot water unit quickly and efficiently in under 2 hours

published

Very punctual. Quick assessment . Replaced 135 l hot water unit extremely efficiently . The fastest tradesman I've ever used.

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you, Richard. We pride ourselves on the knowledge and expertise our plumbers have on hot water systems and are extremely proactive to ensure long term solutions are provided. Jim's Plumbing 686694

  • Verified customer

Show blockage

published

Plumber is excellent, arrived on time and has done a good job. Will recommend to other people in the future

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for taking the time to share your recent experience with us. Jim's Plumbing 684195

  • Verified customer

Fixed garden tap

published

Sven arrived on time and fixed my tap within 10 mins which was fantastic. Would definitely use this service again

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for your 5 star review, Cath! Jim's Plumbing 683759


Phil L

Phil LGlenroy

  • Verified customer

Outstanding service and advice from Gary

published

First class! Compelled to write this review as Gary arrived on time, provided great service and advice. My mind is now at now at ease as the issue is fixed. Have highly recommended to friends and colleagues. Will definitely use Jim’s Plumbing again. Thanks Gary!

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Hi Phil. Thank you for such a great review! Jim's Plumbing 682039


Steve the Q

Steve the QGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Hot water system

published

Jims plumbing checked out our hot water system and quickly repaired a leak that had been a problem for months. Highly recommended service.

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Hi Steve, we are pleased to hear that you would recommend our services. Jim's Plumbing 681802


  • Verified customer

Kitchen tap

published

Plumber arrived on time and was very friendly. Got the job done efficiently and quickly. Would recommend to others in the future.

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

Thank you for your positive feedback, Hannah. Jim's Plumbing 673807


Allison

AllisonOakleigh South

  • Verified customer

Great service!

published

I rang Jim’s and the next day Brian came on time and sorted out problems quickly and affordably and on the spot!

1 comment
Jim’s Plumbing
Customer Service M.Jim’s Plumbing

We are so pleased we resolved your issues, Allison. As an emergency plumbing company we aim to be onsite as soon as possible and have our customer's problems resolved quickly and efficiently. Jim's Plumbing 673222


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