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Gary H.Southwest, VIC
- Verified customer
Hot water system rip-off
Absolute rip-off. Charged $3300 for a new hot water system. Unit itself was $900 and plumber was on site for a little over an hour. Incredibly unprofessional, how on earth can you justify these prices? Simply taking advantage of a young family. Awful customer service. Need a response or will be contacting the ombudsman.
1 comment
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Daniel G.Metropolitan Adelaide, SA
- Verified customer
Great work
Great work Joe
Job looks great, were on time, cleaned up after himself
Couldn't have asked for anything better.
Very knowledgeable plumber
Will definitely be using you again in the future and recommending to others
Thank you.
JN 760914
1 comment
Customer Service M.Jim’s Plumbing
We are so pleased we were able to resolve your plumbing problem quickly and efficiently. Thank you for your positive feedback. Kind Regards, Jims Plumbing
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CamPerth, WA
- Verified customer
Excellent service
On time, quality service. Good attention to detail. The job was difficult due to previous works but they were able to fix it quickly and to a high standard. Great work.
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- Verified customer
Great service! Excellent experience!
Tyson explained different options and provided his professional recommendation. He worked on the replacement until late night and get everything done nicely!
1 comment
Customer Service M.Jim’s Plumbing
Hi Rebecca, thank you so much for your feedback and we are so pleased your issue was resolved. Jim's Plumbing 726505
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- Verified customer
Blocked Drain
Very informative and punctual. Found hidden drain access, very informative throughout the process for a new resident to the home
1 comment
Customer Service M.Jim’s Plumbing
Hi Sam, thank you for the great feedback. We pride ourselves on attending as quick as possible and resolving issues. King regards, Jim's Plumbing 726188
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Ryan PHBrisbane
- 2 reviews
- Verified customer
Jim's to the rescue
Had Jake from Jim's come out, diagnose, fix and tidy up all within about an hour. Managed to sort the problem without make a huge mess and saved us from a much bigger job pulling off tiles etc. Jake was friendly and professional and worked hard the entire time he was here, will definitely ask for his service again next time any plumbing issues arise.
1 comment
Customer Service M.Jim’s Plumbing
Hi Ryan. Thank you for taking the time to provide such great feedback. We certainly look forward to helping you in the future. King regards, Jim's Plumbing 725730
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JayGreater Melbourne (Inner), VIC
- 2 reviews
- 3 likes
- Verified customer
Did absolutely nothing.
$132 dollars charge just for a quote. Took 2 mins of work wow really? Don't waste your time they take a arm and a leg.
2 comments
Customer Service M.Jim’s Plumbing
Hi Jay, could you please provide the job number and your best contact number. Regards, Jim's Plumbing
Only have picture of the bottom receipt.
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- Verified customer
Matty Rocks
Excellent work, came quickly, issue resolved. The work was explained to us in a professional manner so we knew what we were paying for.
1 comment
Customer Service M.Jim’s Plumbing
Hi Danny, thank you for the fantastic review, we really appreciate it. Regards, Jim's Plumbing 714892
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BrianIvanhoe East
- Verified customer
Good service
Had a faulty mixer valve in a difficult to get location. Got the job done, happy with the next day service, also took the opportunity to change the pressure valve on the hot water system. Some say pricey, but each of the elements were quoted in advanced so you know what your up for and work guaranteed.
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AndyMelbourne
- Verified customer
Fast Responsive and stand behind quality of their work
Simon was quick to attend and fixed issues I had with some work Jim's Plumbing had done the week before.
I like that they don't hassle and just get the job done with a smile and helpful information so I could understand the issues. Better still was that because it was a recall it was done no charge :)
1 comment
Customer Service M.Jim’s Plumbing
Thank you for the positive feedback Andy. Jim's Plumbing 700947
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- Verified customer
Great experience
Called them at 11am and he came out in one hour fix the job and did everything asked for awesome pricing high recommend Daniel for your jobs best bloke ever Thanks jims
1 comment
Customer Service M.Jim’s Plumbing
Thank you for taking the time to share your feedback Jamal. We are very pleased that you would recommend our services. Jim's Plumbing 698609
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- Verified customer
Great service
Punctual and very easy to deal with
Liam is great guy and very detail on his works
Recommend this to our family and friends
1 comment
Customer Service M.Jim’s Plumbing
Thank you for your 5 star review. We appreciate you taking the time to share your recent experience with us. Jim's Plumbing 697699
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- Verified customer
Prompt service
Happy with the prompt reliable, friendly service. Clean up was great and didn't have to worry about anything at all.
1 comment
Customer Service M.Jim’s Plumbing
Thank you for your fantastic review Mike, we appreciate your support. Jim's Plumbing 694501
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- Verified customer
Replaced entire hot water unit quickly and efficiently in under 2 hours
Very punctual. Quick assessment . Replaced 135 l hot water unit extremely efficiently . The fastest tradesman I've ever used.
1 comment
Customer Service M.Jim’s Plumbing
Thank you, Richard. We pride ourselves on the knowledge and expertise our plumbers have on hot water systems and are extremely proactive to ensure long term solutions are provided. Jim's Plumbing 686694
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- Verified customer
Show blockage
Plumber is excellent, arrived on time and has done a good job. Will recommend to other people in the future
1 comment
Customer Service M.Jim’s Plumbing
Thank you for taking the time to share your recent experience with us. Jim's Plumbing 684195
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- Verified customer
Fixed garden tap
Sven arrived on time and fixed my tap within 10 mins which was fantastic. Would definitely use this service again
1 comment
Customer Service M.Jim’s Plumbing
Thank you for your 5 star review, Cath! Jim's Plumbing 683759
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Phil LGlenroy
- Verified customer
Outstanding service and advice from Gary
First class! Compelled to write this review as Gary arrived on time, provided great service and advice. My mind is now at now at ease as the issue is fixed. Have highly recommended to friends and colleagues. Will definitely use Jim’s Plumbing again. Thanks Gary!
1 comment
Customer Service M.Jim’s Plumbing
Hi Phil. Thank you for such a great review! Jim's Plumbing 682039
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Steve the QGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Hot water system
Jims plumbing checked out our hot water system and quickly repaired a leak that had been a problem for months. Highly recommended service.
1 comment
Customer Service M.Jim’s Plumbing
Hi Steve, we are pleased to hear that you would recommend our services. Jim's Plumbing 681802
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- Verified customer
Kitchen tap
Plumber arrived on time and was very friendly. Got the job done efficiently and quickly. Would recommend to others in the future.
1 comment
Customer Service M.Jim’s Plumbing
Thank you for your positive feedback, Hannah. Jim's Plumbing 673807
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AllisonOakleigh South
- Verified customer
Great service!
I rang Jim’s and the next day Brian came on time and sorted out problems quickly and affordably and on the spot!
1 comment
Customer Service M.Jim’s Plumbing
We are so pleased we resolved your issues, Allison. As an emergency plumbing company we aim to be onsite as soon as possible and have our customer's problems resolved quickly and efficiently. Jim's Plumbing 673222
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Customer Service M.Jim’s Plumbing
Gary all our prices are straight out of our price book as the plumber showed you. Our prices cannot change from customer to customer and our systems are structured as such. This allows for consistency... Read more
in our pricing and we feel that the quoted price that you accepted and signed for is more than a fair price to have your complete hot water service replaced. We have tried contacting your wife on multiple occasions who booked the work however there was no answer. Please feel free to contact the office to discuss further. We have issued you a certificate of compliance which states that the work we carried out meets all regulations especially as we had to insulate your hot lines as this had previously not been done which would have resulted in a large amount of heat loss. Kind Regards, Jims Plumbing. 763565