Read also:
smith and noble air fryer manual bellini supercook kitchen master btmkm800x kmart 2 in 1 corded stick vacuum bosch highflow 21e pilot light 5 star chef bread maker review hoover 3240 performer plus robot vacuum cleaner reviews midea hot water heat pump reviewsJim's Plumbing WA
SuePerth, WA
- Verified customer
781587 Blocked Drain
Called Jims this arvo, they had Adam at my house within 2hrs
Adam found the problem very quickly the unplugged the Drain & I can now do my washing again....yay lucky me :-)
1 comment
Similar opinion? Write a review on ieatwords.com.au!
CustomerPerth, WA
- Verified customer
781384 - Valve replacement
Great friendly service, on time and called ahead to let us know when on his way. Explained the issues and the rectification clearly so we understood what was being done.
Highly recommended.
1 comment
Customer Service M.Jim’s Plumbing
Thank you, we really appreciate your support in sharing your experience. Ensuring our Customers have peace of mind at every job we are called out to be a high priority for us. A large proportion of ou... Read more
r work comes from Customers who have returned due to great service or referred Customers. Kind Regards, Jim's Plumbing 781384Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
781187
Adam kept us informed & the job was completed to our satisfaction. We would recommend them to other people requiring and plumbing work and were happy with the outcome and the finished job.
1 comment
Customer Service M.Jim’s Plumbing
We are pleased to hear of your great experience and thank you for your fantastic review. At Jim's Plumbing, we believe in providing exceptional service and advice from beginning to end at every job we... Read more
attend to ensure our Customers’ needs are met. Informative advice assists our Customers in making the best decision for their circumstances. Kind Regards, Jim's Plumbing 781187
Similar opinion? Write a review on ieatwords.com.au!
Olivia
- 3 reviews
- Verified customer
781186 Burst Pipe
Had a burst water main, unsure of why. Adam from Jim’s plumbing was prompt and professional, able to fix it very quickly. Was called after hours but no problem. Would highly recommend.
1 comment
Customer Service M.Jim’s Plumbing
Thank you for sharing your positive experience. Professionalism and technical expertise is a trademark of ours at Jim's Plumbing. All our vans are fully stocked with the most common parts to ensure we... Read more
are able to resolve your issues quickly and efficiently. Kind Regards, Jim's Plumbing 781186Similar opinion? Write a review on ieatwords.com.au!
PaulPerth, WA
- Verified customer
Service was amazing
He was extremely helpful and informative and explained every step of the process which was great. I would recommend jims plumbing to other friends and family. He has been very helpful
1 comment
Customer Service M.Jim’s Plumbing
Thank you for sharing your fantastic experience. Providing a fast, professional and informative service is the number one reason our Customers choose Jim's Plumbing. Our technicians are proactive in p... Read more
roviding long term solutions so you can avoid these problems in the future. Kind Regards, Jim's Plumbing.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
change of water tap
Called to change water taps which I bought with 129$ from Bunnings . Call out fee is 132$ and charged me 490$ to change it . I didn’t know what the usual price Was . If I said no, I would loose 132$ . Given that I didn’t know what the usual price was, I said yes to save 132$ . In total 612$ to change one water tap . When I called another plumber, he said 60$ for one tap . Otherwise, he was good and did some cleaning after that .he was very punctual.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
780633
Adam is a lifesaver prompt efficient he didn’t hang around to charge more just got on with it and he knows his stuff 5star for sure I will recommend Jim’s plumbing to friends and family
1 comment
Customer Service M.Jim’s Plumbing
Thank you for sharing your fantastic review. Providing a professional and informative service is a priority of ours at Jim's Plumbing and we aim to surpass our Customers' expectations at each job we a... Read more
ttend by efficiently and effectively resolving your plumbing needs every time. Kind Regards, Jim's Plumbing 780633Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Serviced water heater
Adam and James we’re very helpful and knowledgeable in what they do. Diagnosed the problem instantly and had it fixed the next day. Would definitely recommend them for any plumbing or electrical works.
1 comment
Customer Service M.Jim’s Plumbing
We really appreciate your support with sharing your experience. Our expertise extends far beyond general plumbing and we are pleased to know you that you are happy with the service we provided. We loo... Read more
k forward to taking care of your future plumbing needs. Kind Regards, Jim's Plumbing 779948Similar opinion? Write a review on ieatwords.com.au!
MichellePerth, WA
- Verified customer
Leaking Laundry Tap
A special thanks to Tyson for his help advice and for his genuine friendly personality, particularly as it was also on a public holiday, and had such a heavy workload on that day! Thank you for such great service.
1 comment
Customer Service M.Jim’s Plumbing
Thank you for sharing your positive experience. Professionalism and technical expertise is a specialty of ours at Jim's Plumbing and our dedicated team of technicians are always on hand to ensure you ... Read more
receive a prompt and reliable service every time. Kind Regards, Jim's Plumbing 775768Similar opinion? Write a review on ieatwords.com.au!
AndyPerth, WA
- Verified customer
BEWARE!
I was charged $900 for a weekday, daytime plumbing callout in suburban Perth. To check a gas heater for a possible leak, 15 minute job, no parts supplied.
I sent a complaint to Jim's company online service. Still waiting for any reply, 7 days now.
Beware!
1 comment
Update 29 January, no reply from Jim's group or Jim Penman personally after 6 weeks. I received a subsequent quote by a licensed gas serviceman for 30 minutes for $108.90. Complaint now raised with ... Read more
Channel 9, A Current Affair, & Consumer Protection WA.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Extortionate pricing for leaking tap
James E was on time, tidy, quoted clearly and did a solid job! I will never use a Jims service again however due to above market pricing. I did not expect to pay $622 (incl. call out fee) to stop a leaking bathroom basin tap. Plumbers have since asked to see the quote to try get a better understanding of what was actually charged for. I trusted the Jims brand and feel disappointed by this.
1 comment
Customer Service M.Jim’s Plumbing
Hannah, thank you for your feedback. We are pleased to hear our plumber was on time, tidy, quoted clearly and did a solid job. This feedback is gratefully acknowledged and will be passed on to James. ... Read more
The $622 was to replace all the taps and spout above the sink, the completed set under the sink, hydro seal washers and flexible pipework connecting onto the work, including all labour. I feel that this price is more than fair, especially compared with what other plumbing companies charge. Thank you again for your feedback, as this is appreciated. Kind Regards, Jims PlumbingSimilar opinion? Write a review on ieatwords.com.au!
GregPerth, WA
- Verified customer
Blocked Sewer cleared
James E from Jim's Plumbing fixed our blocked sewer pipe efficiently. Before arriving he called to say he was on his way. Once on-site, he identified the problem, called me on the phone, explained the issue & clearly outlined the cost to do the job. Job well done James.
1 comment
Customer Service M.Jim’s Plumbing
Thank you for sharing your fantastic review. Providing a professional and informative service is a priority of ours at Jim's Plumbing. Our technicians receive ongoing training to ensure the most up to... Read more
date methods are used to efficiently and effectively resolve your plumbing needs. Kind Regards, Jim's Plumbing 765735.Similar opinion? Write a review on ieatwords.com.au!
ThornridgePerth, WA
- Verified customer
A Professional Job
I had the the company to come out to take a look at the hot water system which was leaking badly and got the untimely news of needing to replace it. James E explained this all in layman's terms and offered replacements. No surprise costs, a professional job.
1 comment
Customer Service M.Jim’s Plumbing
Thank you, we really appreciate your support in sharing your great review. Fixed Pricing gives our customers peace of mind as they know exactly what the job is going to cost them prior to work commen... Read more
cing ensuring there are no nasty surprises. Kind regards. Jim's PlumbingSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
excellent job at fixing our sink
James did an excellent job fixing our clogged up sink and he was very nice and he did the job done quickly and nice. would totally recommend him to other customers
1 comment
Customer Service M.Jim’s Plumbing
Thank you, we really appreciate your support with sharing your experience. We aim to have your plumbing issues resolved in a professional and timely manner ensuring minimal impact to you and your fami... Read more
ly. We are pleased we were able to assist you on this occasion and look forward to taking care of your future plumbing needs. Kind Regards, Jim's Plumbing. 766016Similar opinion? Write a review on ieatwords.com.au!
Ange
- 2 reviews
- Verified customer
Wouldn't recommend
I recently got a quote for repairs to my hot water system, thankfully call out fee was waivered. I had previously been given a quote over the phone via another company and then a 3rd company came to the house.
1st quote was $310, 3rd quote was $300 and Jims Plumbing came in at $1387, for that price I thought maybe he was fitting a whole new system. I was absolutely disgusted that it was $1000 difference, especially when the others were almost the same.
I will not be calling Jim's again for anything.
2 comments
Customer Service M.Jim’s Plumbing
Thank you for your feedback. The other quotes that you have received is only for 1 item of a tempering valve to be replaced. Not only did we quote to replace the tempering valve, it was to replace the... Read more
hot and cold relief valve only. As the unit is more than 5 years old, as per the manufacturers recommendation, these valves need to be replaced at least every 5 years as they are safety valves. The manufacturer has even written this on the side of the hot water unit. This potential safety concern should have been addressed by the plumbers who gave you pricing. Obviously our pricing will be dearer as we are quoting to replace 3 valves rather than just 1. Our prices are more than fair and this is why customers continue to use our services. Kind Regards, Jims PlumbingThe other 2 quotes that I received were to replace the tempering valve and the hot water relief valve as the cold one I was told was fine for now. Your quote was for the tempering valve alone was $70... Read more
0 were as the other 2 both quoted me $200 so regardless of your quoting me on 3 things, that one item was $500 more. Other reviews I read about your company had the same to say, big rip off, would never use.Similar opinion? Write a review on ieatwords.com.au!
StefaniePerth, WA
- Verified customer
James did a great job
James E was very punctual, friendly, professional.
Identified problem quickly, explained the problem to me and how was best to fix it. Was clear with costs for repair. Clean and tidy repair, works well now!
1 comment
Customer Service M.Jim’s Plumbing
Thank your for sharing your fantastic review. Up front and transparent costs gives our customers peace of mind as they know exactly what the job is going to cost them prior to the work commencing with no nasty surprises. Kind Regards, Jim's Plumbing
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
New hot water system
Punctual, great communication, great advise, quality product, great warranty. I always believe you can tell a lot about a person through their work and James work was outstanding. Would highly recommend.
1 comment
Customer Service M.Jim’s Plumbing
Thank you for your fantastic review. Our dedicated team of technicians are extremely proactive to ensure long term solutions are provided to all our Customers. Delivering quality and professionalism i... Read more
s all part of the service at Jim's Plumbing. Kind Regards, Jim's Plumbing. 765738Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Very overpriced total rip off
I was quoted 4560 to supply and install a rheem hot water system .When I asked if there was a cheaper model than Rheem was told no Rheem is the cheapest.. I was physically laughed at when He asked me how much I wanted to spend and I said roughly around 1500.I have since had a system supplied and installed for 1425. I was quoted over $3000 just for the system alone.I had researched before hand and knew the system I had was priced around 100 to 1200. Do not call Jims plumbing for hot water systems repairs unless you want to be ripped off
1 comment
Customer Service M.Jim’s Plumbing
Dianna you did not go ahead with the quote that we submitted for a quality Rheem hot water service. We quoted not only to replace the hot water service but to bring it up to the current standards. We ... Read more
installed a tempering valve which will pre-set the temperature of the hot water and this included having to change all the pipe work to suit this. We also replaced the duo isolation valve as the existing one was not functioning and did a Certificate of Compliance stating that it is compliant with the current regulations. We never advised Rheem is the cheapest. We quoted Rheem as in this situation, it was a premium product that suited your needs best. Its warranty and energy star rating out-weighed the cheaper models of heaters you were looking to have installed. We are sorry we could not help you on this situation as chasing the cheapest price in a hot water system definitely does not work out in the long run and with over 30 years of experience we assess each hot water system individually and we are always sourcing quality hot water systems. We have tried to contact you multiple times however please feel free to contact us to discuss further. Again Dianna thank you for your feedback however as you will see that our pricing when you are comparing like for like it is very competitive in the hot water market. Kind Regards, Jims Plumbing. 764885Similar opinion? Write a review on ieatwords.com.au!
Dianne MoselPerth, WA
- Verified customer
Best service professional and very helpful.
Cam is most professional and friendly. He has done an excellent job. I wouldn't hesitate to recommend him to family and friends. Cam has also advised me of future work I may need doing. I will certainly be considering this and would contact him in this regards.
1 comment
Customer Service M.Jim’s Plumbing
A big thank you for this great review. Hot water system repairs and replacement are a specialty of ours at Jim's Plumbing and we are pleased to know that you are happy with the service we provided. Kind Regards, Jim's Plumbing. 764523
Similar opinion? Write a review on ieatwords.com.au!
john batesPerth, WA
- Verified customer
blocked toilet rectified
Cam and Luke were prompt and polite and provided modern diagnostic techniques so that I was able to make an appropriate decision about how resolve the problem. The service was first class and I will unreservedly recommend it.
1 comment
Customer Service M.Jim’s Plumbing
We are so pleased we resolved your issues. As an emergency plumbing company we aim to be onsite as soon as possible and have our Customer's problems resolved as quickly and efficiently as possible. Kind Regards, Jim's Plumbing. 763939
Similar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Sorry, there are no questions about Jim's Plumbing WA but you can read 8 questions about Jim’s Plumbing.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Customer Service M.Jim’s Plumbing
Thank you for sharing your fantastic experience. Providing a fast, professional and informative service is the number one reason our Customers choose Jim's Plumbing. Our technicians are proactive in p... Read more
roviding long term solutions so you can avoid these problems in the future. Kind Regards, Jim'sPlumbing. 781587