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LeonieFar North Queensland, QLD
Unfortunate accident, awesome customer service
Originally purchased from RTM in July 2022, super easy to set up & used it a few times on camping trips & absolutely love it. While out on a trip an unfortunate accident happened after setting it up (fire! fire!) resulting in the unit becoming damaged & un-useable. Thinking that my warranty wouldn’t be covered due to user error I contacted Joolca to ask about taking it to a service technician in FNQ to see if it could be repaired... The guys at Joolca are amazing, a few emails back & forth, the next thing I know, I received one of their hilario...Read more
us emails informing me that a replacement unit is on its way. Nothing better than a warm shower after getting covered in camp gunge at the end of the day (maybe more) & the Joolca definitely delivers that. Added with the awesome customer service, I recommend this to anyone that’s interested in camping showers.Purchased in July 2021 at Road Tech Marine for $450.00.
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We are very pleased with the Joolca, easy to set up & use works great.
Everything works as described, we had a minor issue that was quickly sorted out by the Customer Service department. There was a very slight leak where the shower head screwed on, this was replaced quickly at no charge. The customer service was fantastic, a rare thing these days! They also followed up later to make sure we were satisfied.
Purchased in January 2021 at Anaconda Physical store for $499.00.
1 comment
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The reviewer stated that an incentive was offered for this review
With Joolca camping is fantastic!
I've only used it once but it works well. It wont get super hot like a house hot water system but then again this is not a shower you stand under for half an hour. The on off switch on the shower head is a great feature and being able to have a proper shower when camping is fantastic.
Purchased in September 2021.
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Awesome shower and amazing customer service
This shower is better than the one we have at home ! Really easy to use, exactly as described. Very impressed with customer care team who looked after all of my queries quickly.
Havent tried any other camping showers so cant compare this with anything else but very happy with my Jolla, looking forward to a clean camping experience this summer !!
Purchased in November 2021 for $499.00.
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Best Shower Ever
I purchased a Joolca Hottap Outing for a recent camping trip to Wunglebung in NSW. I was surprised to discover that they already had these HWS in place set up in a horse float bathroom of all things......so I used theirs!!!
Outside temp was -3 Celsius. Water temp was consistent every time. The shower was amazing. Go Joolca!!!
Purchased in July 2021.
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DM123
- 2 reviews
Great product!
Great product. We have a regular hottap also, but all the extra bits that come with the outing are incredible, the pump alone is worth more than the price difference. Company support is fabulous. Highly recommend this company and their products.
Purchased in June 2021 at Joolca.
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MuzzaSouth East Queensland, QLD
Great Product, a must have for us.
What a great quality product, easy to put together straight out of the box, easy to use out camping and everyone was happy to have hot running water from showers to washing up, thanks guys great product. We have used this unit only a couple of times, once it ran for 3 people having showers straight after each other and worked perfectly, a small adjustment was needed at the start but then it just kept the temps perfect.
Purchased in June 2021.
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Glamping not camping
Fabulous the neighbors were so impressed they bought one too and are loving it like us. Showers feel like glamping now as so easy to use. Bye bye cold showers
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Gio D.Perth, WA
Awesome!
My initial thought was not good as I bought the HotTap from Bunnings and it was missing parts and it failed to operate after about 20 minutes. I returned it to Bunnings and got one that had all the parts. I bought the outing as well and it works brilliantly. Emre, who I was dealing with at Joolca, is a great bloke with fantastic customer service skills. All we need to do now is go into the scrub and put it to good use...can't wait! I will probably make a video of it when we use it as I have rigged it up to my trailer.
Purchased in July 2021 at Bunnings Warehouse for $420.00.
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LWGVictoria
Everything and more...
The system is compact and all the components are great quality and work together seamlessly with everything controlled from the shower head. Used it on a recent desert trip and my wife loved it. To be honest I also enjoyed the luxury as well... it didn't use much gas and it packed easily into the 4X4. We are all now really looking forward to camping next to a creek where we can have long hot showers.
Purchased in January 2021.
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Philip1Southwest, VIC
- 4 reviews
Great Product - reliable, easy to use and provides a great shower.
Purchased the Hot tap for our camper. Plumbed in pump and fitted a bayonette gas connection. Has now been used for over 2 years and has not missed a beat. Has provided hot water from the High Country to middle of the desert, from minus 5 degrees to over 35. Always works well. Highly recommended.
Purchased in January 2021 at Joolca.
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Andrew H.South East Queensland, QLD
- 2 reviews
Bloody awesome bit of gear. 100% happy.
I’ve been using my hottap now for a few trips and have not had any issues at all. Very very happy customer and even happier wife and kids with hot showers. I also bought the #joolca ensuite and that’s just as good and real easy to set up.
Purchased in March 2021 for $664.00.
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Great product,
Having used other products like this for caravaning, and then using our JOOLCA OUTING shower there is no comparison. Would never go back to anything else. Top rate product. Well done to the company
Purchased in February 2021.
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Very pleased so far. Feed hose a little short, but I just use a garden hose for now
Very pleased so far. Feed hose a little short, but I just use a garden hose for now.
It gets used twice a day so extended use is not an issue. I think the temp could be a little hotter for the volume of water.
Purchased in February 2021 for $450.00.
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JuleBGreater Melbourne (Inner), VIC
Joolca has rocked our off grid world!
We have an off grid hut on 10 acres in Victoria. For the past 3 years we have heated our water by fire or solar bag. Lugged it to a spot near the car and hoped the water would stay warm enough for the 3 of us to clean up. Not any more! When a friend asked if I had heard of the Joolca shower system my answer was no, but after 3 days of research, I purchased ours and we are in love! This system has rocked our world and made going off grid even more enjoyable! It’s easy to rig up, sturdy and so efficient. Thanks team - great product!
Purchased in December 2021 for $429.00.
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Awesome
Great compact unit, fits neatly packed in with our camping gear.. Works well at home after the beach and spoiling our shih tzu with warm baths now ....Can’t wait to really give it a workout on our next camp trip
Purchased in February 2021.
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CollinzyBroken Hill
Great Little Unit
Unpacked and set up in the shed to familiarise myself with the unit... Works perfectly... Had a choice between a few different brands but after reading all the positive reviews (there’s a lot of them!) decided to go with the Outing... Looking forward to our first camping trip on the Darling River... Couldn’t be happier... PS: Get the Joolca bag as well you won’t be disappointed...
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Colin PGreater Melbourne (Outer), VIC
- 10 reviews
Very good product
I have had the Hottap now for over 4 years. It works really well. The after sales service is second to none. They even replaced a cracked fitting with free postage after 4 years. My only problem was a couple of leaking fittings which I fixed with plumbers tape. If I ever need to replace the unit I would not hesitate to purchase from Joolca again. The heating does need regulating with hot or cold ambient temperatures as it heats to X degrees above ambient. Not a problem.
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BrendenNorthern Region, NSW
- 2 reviews
By far the best hot water system on the market
The unit is by far the best on the market the water pressure and temperature are very consistent and easy to use
It starts up immediately and takes only a few seconds to reach temperature
All around this is an outstanding product that is far above the rest and I've used a few
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pjillipSouth East Queensland, QLD
- 3 reviews
best system ever
one of my friends bought this system for our trip through central Australia we were away for 4 months last time we did this trip we had to boil water but this system made it so much easier with 25 of us it worked real well so well that when we got home 3 or 4 others have bought one themselves no matter how hard we used it kept delivering and delivering well i personally would give it a 100 stars but alas it only goes up to 5 stars well done and thanks and i will soon be buying one for my local scout group
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Questions & Answers
Barryasked
Can l buy in a store or plumbing outlet
2 answers
JoolcaJoolca
Hi Barry,
You can buy on our website or you can check out some of our retailers. Tent World will have stock of the HOTTAP Outing if that's the product you're after, you can give them a call beforehand to ensure they have stock at your location.
Hope this helps!
Chris
Thanks for your prompt reply
Maahithepaahiasked
Purchased a unit late 2018 and only set it up for the 2nd time this weekend. Ist time we used it we plugged it into town water and it was terrific. This time however, we were off grid and used it out of a 20 lt jerry can. Pump working fine but unit wouldn't turn on. Gas flowing well and replaced batteries just in case. Still no hot water. It did turn on briefly first up. Any clues?
No answers
NattyOasked
We are considering purchasing one of your hot water systems primarily for winter in FNQ as we currently only have cold water at home via a gravity fed shower from our tank that we pump from the river into. I am wondering if this system will be suitable for us in that the temperatures of water coming out of our tank are quite cold even in the middle of summer and if we also would need the Blue cold water intake hose with pump or if connecting into our existing gravity fed system would be sufficient.
No answers
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JoolcaJoolca
Thanks for leaving the review Andrew, we appreciate it - glad to hear you're happy with your HOTTAP!