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Reviews

4.8

76 reviews
5
(67)
4
(5)
3
(1)
2
(1)
1
(2)
  • Build Quality
    4.9 (15)
  • Value for Money
    5.0 (15)
  • Cleaning & Maintenance
    4.9 (14)
  • Noise Level
    4.9 (13)
  • Temperature Consistency
    4.9 (13)
  • Heating Speed
    4.9 (13)
  • Smells of GasYes (0) · No (14)
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Leonie

LeonieFar North Queensland, QLD

Unfortunate accident, awesome customer service

published

Purchased in July 2021 at Road Tech Marine for $450.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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We are very pleased with the Joolca, easy to set up & use works great.

published

Everything works as described, we had a minor issue that was quickly sorted out by the Customer Service department. There was a very slight leak where the shower head screwed on, this was replaced quickly at no charge. The customer service was fantastic, a rare thing these days! They also followed up later to make sure we were satisfied.



Purchased in January 2021 at Anaconda Physical store for $499.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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1 comment
Joolca
JoolcaJoolca

Thanks for leaving the review Andrew, we appreciate it - glad to hear you're happy with your HOTTAP!

The reviewer stated that an incentive was offered for this review



With Joolca camping is fantastic!

published

I've only used it once but it works well. It wont get super hot like a house hot water system but then again this is not a shower you stand under for half an hour. The on off switch on the shower head is a great feature and being able to have a proper shower when camping is fantastic.

Purchased in September 2021.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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Awesome shower and amazing customer service

published

This shower is better than the one we have at home ! Really easy to use, exactly as described. Very impressed with customer care team who looked after all of my queries quickly.
Havent tried any other camping showers so cant compare this with anything else but very happy with my Jolla, looking forward to a clean camping experience this summer !!

Purchased in November 2021 for $499.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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Best Shower Ever

published

I purchased a Joolca Hottap Outing for a recent camping trip to Wunglebung in NSW. I was surprised to discover that they already had these HWS in place set up in a horse float bathroom of all things......so I used theirs!!!
Outside temp was -3 Celsius. Water temp was consistent every time. The shower was amazing. Go Joolca!!!

Purchased in July 2021.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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DM123

DM123

  • 2 reviews

Great product!

published

Great product. We have a regular hottap also, but all the extra bits that come with the outing are incredible, the pump alone is worth more than the price difference. Company support is fabulous. Highly recommend this company and their products.

Purchased in June 2021 at Joolca.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 4 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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Muzza

MuzzaSouth East Queensland, QLD

Great Product, a must have for us.

published

What a great quality product, easy to put together straight out of the box, easy to use out camping and everyone was happy to have hot running water from showers to washing up, thanks guys great product. We have used this unit only a couple of times, once it ran for 3 people having showers straight after each other and worked perfectly, a small adjustment was needed at the start but then it just kept the temps perfect.

Purchased in June 2021.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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Glamping not camping

published

Fabulous the neighbors were so impressed they bought one too and are loving it like us. Showers feel like glamping now as so easy to use. Bye bye cold showers

Gio D.

Gio D.Perth, WA

Awesome!

published

My initial thought was not good as I bought the HotTap from Bunnings and it was missing parts and it failed to operate after about 20 minutes. I returned it to Bunnings and got one that had all the parts. I bought the outing as well and it works brilliantly. Emre, who I was dealing with at Joolca, is a great bloke with fantastic customer service skills. All we need to do now is go into the scrub and put it to good use...can't wait! I will probably make a video of it when we use it as I have rigged it up to my trailer.

Purchased in July 2021 at Bunnings Warehouse for $420.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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LWG

LWGVictoria

Everything and more...

published

The system is compact and all the components are great quality and work together seamlessly with everything controlled from the shower head. Used it on a recent desert trip and my wife loved it. To be honest I also enjoyed the luxury as well... it didn't use much gas and it packed easily into the 4X4. We are all now really looking forward to camping next to a creek where we can have long hot showers.

Purchased in January 2021.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 4 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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Philip1

Philip1Southwest, VIC

  • 4 reviews

Great Product - reliable, easy to use and provides a great shower.

published

Purchased the Hot tap for our camper. Plumbed in pump and fitted a bayonette gas connection. Has now been used for over 2 years and has not missed a beat. Has provided hot water from the High Country to middle of the desert, from minus 5 degrees to over 35. Always works well. Highly recommended.

Purchased in January 2021 at Joolca.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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Andrew H.

Andrew H.South East Queensland, QLD

  • 2 reviews

Bloody awesome bit of gear. 100% happy.

published

I’ve been using my hottap now for a few trips and have not had any issues at all. Very very happy customer and even happier wife and kids with hot showers. I also bought the #joolca ensuite and that’s just as good and real easy to set up.

Purchased in March 2021 for $664.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 4 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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Great product,

published

Having used other products like this for caravaning, and then using our JOOLCA OUTING shower there is no comparison. Would never go back to anything else. Top rate product. Well done to the company

Purchased in February 2021.

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Very pleased so far. Feed hose a little short, but I just use a garden hose for now

published

Very pleased so far. Feed hose a little short, but I just use a garden hose for now.
It gets used twice a day so extended use is not an issue. I think the temp could be a little hotter for the volume of water.

Purchased in February 2021 for $450.00.

Build Quality
Noise Level
Value for Money
Household Size 2 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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JuleB

JuleBGreater Melbourne (Inner), VIC

Joolca has rocked our off grid world!

published

We have an off grid hut on 10 acres in Victoria. For the past 3 years we have heated our water by fire or solar bag. Lugged it to a spot near the car and hoped the water would stay warm enough for the 3 of us to clean up. Not any more! When a friend asked if I had heard of the Joolca shower system my answer was no, but after 3 days of research, I purchased ours and we are in love! This system has rocked our world and made going off grid even more enjoyable! It’s easy to rig up, sturdy and so efficient. Thanks team - great product!

Purchased in December 2021 for $429.00.

Build Quality
Cleaning & Maintenance
Value for Money
Household Size 3 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
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Gas Continuous Hot Water Systems

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Awesome

published

Great compact unit, fits neatly packed in with our camping gear.. Works well at home after the beach and spoiling our shih tzu with warm baths now ....Can’t wait to really give it a workout on our next camp trip

Purchased in February 2021.

Build Quality
Cleaning & Maintenance
Value for Money
Smells of GasNo
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Collinzy

CollinzyBroken Hill

Great Little Unit

published

Unpacked and set up in the shed to familiarise myself with the unit... Works perfectly... Had a choice between a few different brands but after reading all the positive reviews (there’s a lot of them!) decided to go with the Outing... Looking forward to our first camping trip on the Darling River... Couldn’t be happier... PS: Get the Joolca bag as well you won’t be disappointed...

Date PurchasedJan 2022
Colin P

Colin PGreater Melbourne (Outer), VIC

  • 10 reviews

Very good product

published

I have had the Hottap now for over 4 years. It works really well. The after sales service is second to none. They even replaced a cracked fitting with free postage after 4 years. My only problem was a couple of leaking fittings which I fixed with plumbers tape. If I ever need to replace the unit I would not hesitate to purchase from Joolca again. The heating does need regulating with hot or cold ambient temperatures as it heats to X degrees above ambient. Not a problem.

Date PurchasedMar 2015
Brenden

BrendenNorthern Region, NSW

  • 2 reviews

By far the best hot water system on the market

published

The unit is by far the best on the market the water pressure and temperature are very consistent and easy to use
It starts up immediately and takes only a few seconds to reach temperature
All around this is an outstanding product that is far above the rest and I've used a few

Date PurchasedNov 2018
pjillip

pjillipSouth East Queensland, QLD

  • 3 reviews

best system ever

published

one of my friends bought this system for our trip through central Australia we were away for 4 months last time we did this trip we had to boil water but this system made it so much easier with 25 of us it worked real well so well that when we got home 3 or 4 others have bought one themselves no matter how hard we used it kept delivering and delivering well i personally would give it a 100 stars but alas it only goes up to 5 stars well done and thanks and i will soon be buying one for my local scout group

Date PurchasedFeb 2017
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Questions & Answers

Barry

Barryasked

HOTTAP OUTING

Can l buy in a store or plumbing outlet

2 answers
Joolca
JoolcaJoolca

Hi Barry,

You can buy on our website or you can check out some of our retailers. Tent World will have stock of the HOTTAP Outing if that's the product you're after, you can give them a call beforehand to ensure they have stock at your location.

Hope this helps!
Chris

Barry
Barry

Thanks for your prompt reply

Maahithepaahi

Maahithepaahiasked

HOTTAP OUTING

Purchased a unit late 2018 and only set it up for the 2nd time this weekend. Ist time we used it we plugged it into town water and it was terrific. This time however, we were off grid and used it out of a 20 lt jerry can. Pump working fine but unit wouldn't turn on. Gas flowing well and replaced batteries just in case. Still no hot water. It did turn on briefly first up. Any clues?

No answers
NattyO

NattyOasked

HOTTAP OUTING

We are considering purchasing one of your hot water systems primarily for winter in FNQ as we currently only have cold water at home via a gravity fed shower from our tank that we pump from the river into. I am wondering if this system will be suitable for us in that the temperatures of water coming out of our tank are quite cold even in the middle of summer and if we also would need the Blue cold water intake hose with pump or if connecting into our existing gravity fed system would be sufficient.

No answers

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