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Reviews

(81)
(10)
(5)
(1)
(1)
  • Build Quality
    4.5 (4)
  • Value for Money
    4.8 (4)
  • Safety
    4.7 (3)
  • Ease of Assembly
    3.5 (4)
  • Main User(s)
    • Child (Under 5) (4)
    • Adult (3)
    • Child (5 - 11) (2)
    • Child (12 - 18) (1)


Happy Customer Newcastle

Happy Customer NewcastleHunter Region, NSW

Four Years on and Still Happy

published

We purchased our Jumpflex around four years ago for our young kids after looking into our options pretty comprehensively. We are still happy with our purchase! I have helped friends put up some cheaper tramps over the years and am astounded by some of the shortcuts on quality that the other manufacturers take. Our tramp is in full sun so we had an issue with the outer ring of padding breaking apart after around three years however Jumpflex were very responsive and sent out a replacement free of charge. The frame made from quality material with good protective treatment for long life that still looks good after four years.



Purchased in June 2021 for $899.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Adult, Child (5 - 11), Child (12 - 18) and Child (Under 5)
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amy

amy

  • 2 reviews

Looking like it will last. Horrible to setup.

published

Purchased in November 2021 at JumpFlex Trampolines for $799.00.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Adult and Child (Under 5)
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Good trampoline, poor plastic steps

published

Avoid this company as their plastic steps do not last and this is the second time one of there plastic steps has snapped resulting in my leg being cut! The last time they said it was probably a faulty batch. However plastic is plastic and it will never be as strong as metal. I told them my weight as I am 98kg and they assured me they had been tested to support far higher weights. The rest of the trampoline is great, but no excuse for the steps to break and cause injury.
Until they change to a metal that will not weaken though UV exposure do not trust the steps!

Ejburgess

EjburgessSouth East Queensland, QLD

Still amazing 2 years on!

published

We purchased the 12FT trampoline for my Sons 3rd Birthday. My Husband and Father found it easy enough to put together and has made many children happy over the past 2years. Great bounce and it is all still in fantastic condition with being outside in QLD. My now 5year old still loves it. We also have the slide which is still great also. Now just need to organise a sunshade for this sunny QLD weather! Would recommend the product and customer service is excellent. Great price and value

Purchased in August 2021 at JumpFlex Trampolines.


Jenna

JennaNorth-West & West coast, TAS

LOVE IT!

published

Purchased in November 2021.

Build Quality
Safety
Value for Money
Ease of Assembly
Main User(s)Child (5 - 11) and Child (Under 5)
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Amy H

Amy H

  • 2 reviews
  • Verified purchase

Amazing find!

published

This trampoline is amazing. Ordered on a Thursday night and it was delivered Monday. Easy to follow instructions to assemble (husband and 4 mates took 1.5 hours). My 3 year old loved it for Christmas and jumps for hours every night with my husband (over 100kg) and the trampoline is stable and doesn't move.

Also got the jumpslide and it's a huge plus

We ordered jumpflex over lifespan kids due to weight rating and larger warranty.


Bec W

Bec WMetropolitan Adelaide, SA

  • 2 reviews

Excellent service, easy to put up

published
1 comment
JumpFlex
Jumpflex T.JumpFlex

JLJ

JLJHobart, TAS

  • 2 reviews
  • 2 likes

5 STAR Trampoline and Customer Experience

published

I have just over 2 year old twins who started their trampoline experience two days ago. I haven’t been able to get them off!
Customer service has been exceptional.
Putting the trampoline together was very easy and the quality is excellent. The 12ft is perfect.
Perfect value for money and 100% trust in the servicing of any warranty issues should they ever arise.
Highly recommended

1 comment
JumpFlex
Jumpflex T.JumpFlex

Thank you so much for your feedback!! We really love when we get it right, and it sounds like everything has gone great this time. Remember you can always contact us for Support if you do need help anytime. Thanks again!
- Conor @ Jumpflex

Good tramp

published

Hi
I have had one of your tramps for a few years now but I have found I am constantly having to pull down the the net over the poles.
The velcro straps are all starting to get brittle and break off.
Have you changed the design to stop this from happening.

Thank you

1 comment
JumpFlex
Jumpflex T.JumpFlex
Damo

DamoMorayfield

Service is excellent

published

Kye

KyeMelbourne

My daughter loves it

published

Very impressed with the structure of the trampoline. My husband, myself and my daughter are often on it together with no problems. I did have to deal with jumpflex about a small issue which they were very quick to resolve. Would definitely recommend it to anyone looking for this product.


Sonya B

Sonya BAdelaide

  • Verified purchase

We love this trampoline!

published

The kids use our trampoline all the time. We recently bought the jumpslide to give the little kids an easy way to get down which is great. The net is very sturdy which the kids test out regularly by running and jumping against it. We’ve had 5 kids on at the same time and there was plenty of room. They love putting the sprinkler under the trampoline and jumping over it. We definitely recommend this trampoline especially for the long warranty which gives peace of mind.


  • Verified purchase

Best trampoline. Kids just love it.

published

Our kids are on this new tramp all the time. The 12ft size is fantastic and it blends into the backyard well given the size. It was easy to assemble and is very well priced. We would definitely recommend this to anyone looking to upgrade as the kids get older.


  • Verified purchase

Never too old for trampolines

published

My son was begging for a trampoline for his 12th birthday. He did his research online and decided that he HAD to have a Jumpflex. I wasn't too keen as I thought he was a little old for such an investment. However, the value for money was great : a lot of trampoline for the price. It was easy to order and arrived 2 days later. We are so glad he talked us into it :The entire family is having so much fun including all the older siblings!! Took some strength to put together but we are so happy with the purchase. I guess you are never too old for trampolines.

Jodie

JodieCairns, Queensland

  • 2 reviews
  • 4 likes
  • Verified purchase

Jump jump and jump some more

published

I did a lot of Googling when looking to buy a trampoline for Christmas. The previous Kmat one fell apart after a year. I wanted safety but still needed bounce. The Jumpflex ticked all the boxes. Price. Bounce. Safety. Quality. Warranty. But really the best review comes from the kids and how they feel about their Jumpflex Trampoline.

"I love it! I like to jump and daddy holds my hands and I jump extra high. I count to ten and blast off when I jump" Plus it has a slide.

Drew

DrewAlbury

Great service

published

Very happy with the purchase, Jump flex have been really easy to deal with, they have fantastic customer service and more importantly the trampoline is great. It was easy enough to setup and that was on Xmas eve, and the kids are spending plenty of time on it and love it.


Fantastic!!

published

After lots of research I am so happy I got my boys the Jumpflex Trampoline. Was very easy to build and I managed to complete it on my own in around 4 hours. The instruction video was very helpful and I’d recommend it to everyone before you start building as it goes into more detail than the instruction manual (especially when it comes to putting the net on). It is of exceptional quality and can tell it is going to last. It has a fantastic bounce and can handle several kids at once. The safety net design is brilliant and definitely makes Jumpflex stand out from the rest. We look forward to enjoying our Jumpflex for many years to come and feel confident it’s going to go the distance with daily use.

1 comment
JumpFlex
Jumpflex T.JumpFlex

Hana

HanaGold Coast

Great trampoline and best customer service

published

  • Verified purchase

Could not be happier!

published

We bought this trampoline for our sons third birthday and he’s been on it everyday since getting it! We love how the whole family can join in. We looked for a trampoline that provided enough KG for all of us that didn’t cost too much. Perfect trampoline can’t fault it!


Agnel

AgnelSydney

My son is the happiest kid

published

Perfect gift for his birthday. It took me a couple of hours to set it up all by myself in time for my son to be surprised with the gift. It is perfect for children and adults, where we (dad and mum) and sometimes his grandparents spend quality time with him.The ladder makes it easy for kids to move up and down and the safety netting is strong enough to avoid any falls of the side of the trampoline. Easy process from time taken to order to delivery and set-up. Very happy with it.


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Questions & Answers

Melinda G

Melinda Gasked

I have had my trampoline for nearly a year now and would like to get the Projam. How difficult is it to install now the trampoline is assembled?

2 answers
JumpFlex
Jumpflex T.JumpFlex

Not hard at all! You'll get a new Instruction Manual for the Projam Accessory also. You will need to take a Net Pole down and swap the Sleeve that covers the foam, and then the Projam attaches by plugging into the top of the Net Pole, there's a Sleeve Pocket with a Pre-made area for that to go on to. I hope that makes sense! The instructions are much clearly, fortunately!

- Conor, Support team

AaronH
AaronH

As the support guys have said, it's very easy to install and really no different to having done it on day one, just swap the sleeve over. The only thing to note is that with the ProJam in place the roof (if you have one) doesn't appear to go on. Our roof is still sitting in the box unused because we have the ProJam and I'm not sure if it will ever go on since the kids love playing with balls and the water attachments on there.


Kelly F

Kelly Fasked

Does this have a zip entry door only?

1 answer
JumpFlex
Jumpflex T.JumpFlex

That's correct! We used a high quality zip which is included in the Net Warranty. When shut, the zipper handle is at the bottom of the Netting Enclosure. I do hope that helps!


Vivian K

Vivian Kasked

Hi, I just found out that I put the wrong side of the jumping mat on tge trampoline( which means the side with the tag and print logo is facing down now), does it matter? Thanks.

1 answer
gemmmard
gemmmard

Vivian,
I’d definitely recommend calling or emailing Jumpflex directly for technical queries like this.
I would say that the way the springs are fitted with the stitching supposed to be on the underside, it may be better to have it installed the correct side up.
It’ll obviously be a pain to take apart and refit, but better to be safe than sorry, and it’ll look better!
Hope this helps.


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