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Reviews

3.0

14 reviews
5
(1)
4
(4)
3
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2
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    Donna

    DonnaGreater Melbourne (Metropolitan), VIC

    • 5 reviews
    • 1 like

    Love it! Couldn't live without it

    published

    Great product, all in one machine. Easy to use, start up is quick, love that it grinds beans, very easy to clean. Small enough to comfortably sit on the kitchen bench. Easy to preset own preferences. Only compliant would be that it doesn't heat as hot as I would like but that's no big deal. Absolutely love the machine, is saving us heaps of money on our daily coffee.

    Date PurchasedFeb 2017
    1 comment
    Jura
    Jura A.Jura
    Chuck

    ChuckBrisbane

    Making Froth is a matter of luck

    published

    I can not understand why Jura is having such a clumsy milk Froth system! To get a dissent foth almost impossible, more failure than success! Stupid no name 1/4 price espresso machines will much better. I think it is a shame to Jura to sell such machines. I hope somebody at your organisation will redesign the Milk Frothing unit!



    Date PurchasedSep 2017
    1 comment
    Jura
    Jura A.Jura

    Jura is not worth the trouble

    published
    Date PurchasedDec 2017
    1 comment
    Jura
    Jura A.Jura

    Dear C.D, our shipping rate is $15 if it needs to be couriered if we can put it in the normal post its free, you if you could let me know the invoice number I will be happy to follow this up for you.
    Kind Regards
    Kylie - Aftersales manger



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    Juliel

    Julielperth

    • 8 reviews
    • 2 likes

    Coffee Machine

    published

    Love my coffee machine, so easy to use, with a touch of a button my steaming hot coffee is ready for me. Like always it does come down to the coffee you purchase to you but we make sure we always have one we like. The only complaint i seem to have is when its my turn to make the coffee, the water needs filling, the beans need filling, the container needs emptying.

    Date PurchasedJan 2017
    Jackie

    Jackie

    • 2 reviews

    Perfect

    published

    It is good and professional machine
    It makes you very nice coffee and provides auto button for making some popular coffee such as cappuccino and latte supper easy! You can also create your own coffee like flat white and mocha by simple press the milk system and coffee system
    It comes with a small fridge that you can store your milk in which makes it easy and convenient to create coffee

    Date PurchasedMar 2017

    Wish we had never bought it!

    published
    Date PurchasedFeb 2017
    • J90
    • Verified purchase

    Coffee not hot!

    published

    Bought our Jura micro 90 recently and although we have adjusted to high temp for all coffee options the end product is a Luke warm coffee, yuk! Also find the regimented self cleaning regime to be extremely annoying and unnecessary!!! I am hoping that there is a solution to our issues otherwise we will be seeking our money back.

    Date PurchasedApr 2017
    3 comments
    Jura
    Jura A.Jura
    Mos
    Mos

    Hi Kylie, I can't seem to find a contact email address on the Jura site. What is the best contact email address for Aftersales support. Thanks!

    Jura
    Jura A.Jura

    Hi Mos,
    Please email me directly on [email protected]
    Thanks
    Kylie

    Dan J

    Dan JSterling Heights

    Grounded coffee all over

    published

    2 weeks after using the machine daily, i got an message "error".
    i pulled the tray out and on both layers of tray, there was about 1/3 cup of fresh grounded coffee on each. Under the trail was another 2-3 spoons of unused coffee. I clean out almost 1 full cup of unused grounded coffee.
    i am about to return the machine and use my old Krups, a german make, combo coffee maker, until i find another brand.
    Sorry to depart from this machine, when i had only good words from my friends that use Jura J9 or something like that.

    Date PurchasedDec 2016
    Rose

    Rosechicago

    Coffee is not hot!

    published

    I just purchased a Jura J90 and am very disappointed. I don't have to have my coffee super hot but this is barely hot. Had my girlfriend over just to make sure that it was not just me and she thought that it was not hot enough either. Unfortunately, it will be going back to the retailer soon.

    Date PurchasedNov 2016
    1 comment
    Jura
    Jura A.Jura

    Dear Rose sorry to hear your not enjoying your coffee machine if you could kindly forward your details to [email protected] I will be happy to look into this for you and resolve your issue
    Kind regards
    Jura support team

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    Dee

    DeeNelson Bay

    • 2 reviews
    • 2 likes

    Problem getting milk to froth.

    published

    I was really happy with my purchase a month ago, despite needing to put cup into microwave every time to heat it to desired temperature, but it has stopped frothing the milk. I only make cappuccino, so that is disappointing. Do I need a new part or am I doing something wrong?

    2 comments
    Jura
    Jura A.Jura
    Dee
    Dee

    I do rinse milk system daily as the machine tells me to. However, replacing the breather tip has made the difference. Thank you for your help,Kylie.

    dsnovell

    dsnovellVictoria

    • 6 reviews

    OK if you like warm coffee

    published
    Steve

    SteveSingapore

    Broken in under 2 weeks

    published
    1 comment
    Jura
    Jura A.Jura

    Good Machine

    published

    As everyone has mentioned, the machine is quiet but the milk isn't hot enough.
    In Australia, we like our milk hot.
    Preheat the milk by pressing the milk button first then press the desired coffee.
    Easy to clean, quiet, types of coffee
    Bad- warm milk, price.
    The missing feature is auto start.

    Trudy

    TrudyTownsville

    • 3 reviews
    • 5 likes

    Luke warm coffee

    published

    I have owned a Delongie coffee machine previously & it was good but had several things break down within 5 years. It made great hot coffee. I decided on the Jura J90 as I considered it a better quality machine. I have only had it a few weeks but I am disappointed that the coffee is Luke warm & I have not been able to get a hot milky coffee. For the price I paid for it I am not impressed.

    1 comment
    Trudy
    Trudy

    My husband discovered a way to get the milk hotter. Press the milk button before starting to make a milky coffee. The machine will commence heating. This has helped to make a hotter coffee so I am much happier with it now & the coffee is great

    See all Jura J Line reviews

    Questions & Answers

    Jaco

    Jacoasked

    J90

    Why does my J90 keep wasting all the ground coffee? Wasted almost 2kg of ground coffee!!! Not happy. Beans are fine, but when using ground, its all wasted

    No answers
    David

    Davidasked

    J90

    When making drinks using milk foam with the J90 the sink is not hot enough. I have coffee temperature set on highest setting. A drink such as a macciatto is just warm as there is not much coffee in it.
    Is there a way to correct this?

    No answers
    Frank Maroni

    Frank Maroniasked

    J90

    Making a 200ml coffee. The Machine dispenses water up to about say 150ml then drips heavily until the last 50ml is in the cup. Then stops dripping. This fast dripping last for say 60 seconds. Thanks in advance for any assistance you can provide.

    No answers

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