After much research and deliberation on either the Bosch or the Jura, took the plunge and bought this unit.
It is so easy to use and virtually no maintenance. Only have to fill up the water and beans and the machine does the rest. I like being able to adjust the levels of coffee, water or milk on the fly if needed
Ease of use
Milk temp could be hotter

A weekly trip to the coffee shop usually ended up costing $30, by the time we paid for 2 flat whites, a hot chocolate, two babycinos and a muffin each for the kids. Now, the coffee we make at home is so much nicer, we don't bother with the cafe anymore. At this rate, the machine will pay for itself in less than two years, making the initial outlay, extremely worthwhile.
Delicious coffee, friends love it too! You do need to heat your cup first, I just fill mine with hot water from the tap, and wait while the milk section is heating before emptying it and making my coffee.
The babycinos for the kids are a huge hit too.

I spoke with customer svc regarding poor frothing. They were very helpful. I now take apart and clean the frothing wand/ dial each time, it takes about 15 seconds. However the biggest issue was that I was using fat fre milk resulting in watery "froth". I now use 2% milk and it has been perfect every time. I've had my machine for a year and I absolutely live it.

So far my favorite bean for all around use, both expresso and milk drinks, is Lavazza Super Crema
Enjoy!
GAC

I am really impressed with this machine, we purchased the Impressa J9.3. It makes superb coffee! This mavcine is super quiet, easy to clean, and has a good size water unit, so you are not forever filling up the water. The coffee is hot and perfect. I have had 3 machines (different brands) and this machine is by far superior to the Gaggia, De Longhi and Sunbeam we have had before. We have the cup warmer too, so the cups are pretty warm to start with. I cannot recommend this machine enough.
Easy clean, looks fabulous, super quiet, awesome coffee

After having the machine for three years, I needed to change the hose & connections for the milk. Unfortunetly, Jura website dont sell any J5 parts online or shows the price. It will be helpful if they do. Other wise I am very happy with the coffee machine, worth the money i paid for, good choice over Saeco (worst coffee machine)
Makes good coffee two coffee at a time, easy & simple to use, good temperature
No online parts and pricing on Jura Australia website

I like the coffee it makes but I don't like the Auto frothing. The auto frother is better than you get on a delonghi which I returned to the store because it milk was cold. I would love a coffee maker to come up with an auto frother that does work and makes it to the correct temp.
Great on the coffee
Poor at frothing milk

Awesome! Easy to use. Easy to clean. It tells you everything you have to do. Set the settings to how you like your coffee and you have perfect coffee everytime. If someone would like their coffee different it is very easy to change for just that time and will always revert back to your favourite setting afterwards. Tasty coffee. Great too if you have people who use different types of milk. When I am out I find it hard to pay for a coffee as it costs 10 times more than what it costs me to make one at home and it never tastes as nice as the one from my Jura.

Amazing machine. I have had the J9 TFT for over a year now with no problems. I agree that initially the coffee can be warm and not hot, however traditionally coffee is not meant to be steaming hot. I have traveled to Europe on several occasions spending most of my time drinking coffee. I missed having good coffee at home and my Jura machine has satisfied my coffee addiction. My favorite features are the colour screen (easy to navigate) and the ease of self cleaning.
Reliable, helpful support team, Quiet, Fast,
Price (you pay for quality)

Bought this machine approx 5 years ago to replace a Sunbeam. Overall have never really been that impressed with the quality of coffee it produces, in terms of texture and flavour. Also the milk frother spout is way too short and the ugly long plastic tube included with the machine looks like a catheter!! - Was expecting more from this machine Definately NOT worth the $$$'s. The Sunbeam made much nicer tasting/ texture of coffee and had many more compliments from guests back then too. I'm only giving this 1 star because I don't have the option of NONE!!!!
Just wont break down!!!! No 'take apart' cleaning required
Very Expensive, Milk frother too short

We have just purchased a Jura Impressa J5 machine after much deliberation of which brand to buy. We were swayed at the store we purchased from to consider the Jura brand which we did not research too much previously. After getting a great deal we went with Jura and haven't regretted our choice for one minute. The machine is easy to use, looks fantastic and makes the best coffee/lattes/hot chocolates. One of the best purchases we've made. Even our kids can use it with ease. Love it!
Ease of use, looks great in the kitchen, makes great coffee.
Absolutely nothing to date

Easy machine to use, easy to follow, makes great coffee, sooo reliable (COMPARED TO GAGGIA'S PIECES OF CRAP). This machine looks the part and plays the part! Worth every cent.
Great reliable machine! The J5 looks amazing and makes great coffee including late and cappacino as well as long black/short white. Great customer service with quick response provided locally.
My wife thinks the manual frofth could be slightly better but you do have to pay extra for this wand (with a washer)

The Jura is a solid reliable machine that makes very good coffee.
I don't use the frothing function so I can't comment on it.
I like the self-cleaning functions but find I still sometimes have to stick my hand inside the machine to wipe grinds off the inside.
You have to be aware that when you press the button for 2 coffees, unlike the Saeco which will make 2 coffees each from a fresh grind, the Jura will make 2 coffees using only the one grind. Easily solved: just make one coffee at a time!
Easy to use and reliable.

Delivered the best results as expected. Simple, reliable, no hassle coffee. It looks really fabulous and fits nicely into a mod kitchen. Highly recommended.