Jura is just the best coffee machine I have ever owned. It has all the options for a great freshly ground coffee.
It cleans itself and looks great in a minimalistic kitchen.
I have adjusted the grind and amount of water used to brew my best tasting coffee.
Lasts a lifetime

Was recently given a good 2 yr old Jura I was having trouble working it out so took it to my nearest service centre in Myree Perth. To say the service was awful would be kind. The attitude was "there simple to use" No we haven't got time to show you how it works! Ring the 1800 number! It's probably obsolete anyway!
Moral of the story... don't buy one if you want any help once they have your money.

Having had a Jura Ena 5, I upgraded to this fully automatic machine and I absolutely love it. It makes great tasting coffee, is super easy to use and no problem at all to clean. It's good build quality and looks good on the bench! Id highly recommend. If only servicing and repairs to these machines wasn't so expensive... that's the one downside.

So after initially being very impressed with the machine we've just returned it after 12 months for a full refund given the number of different faults. Firstly the machine heating unit failed so it thought it was struggling to heat but was actually overheating the coffee. Since then it intermittently doesn't recognise the drip tray has been replaced, one of the grinder lights flashes on and off and the final straw was it kept jamming during the rinse cycle and powering off. Turn the machine back on and it rinses fine. Totally not acceptable so returned it this week.

This machine replaced an older Jura replacing a machine stolen during a burglary. Again a very reliable machine that is fully automated and very easy to use and clean.
In summer I run a double espresso and put it in the fridge overnight, so then I can have the best iced-coffee in the morning by just adding full cream milk. I miss that when I travel.

We have had our machine back around a week from being fixed and tonight it has come up with Error 8 then shuts itself down for a machine that should have very few issues and prompt you when it needs to be rescaled we seem to have got a lemon not what I expect for the amount we paid So very disappointed

We purchased this machine in October 2016 we turned it on Thursday morning for Error 8 to appear then Error 6 I called the 1300 number and was advised they would email me some troubleshooting ideas as I was at work at the time yet if I google Error 6 or Error 8 on you tube it says the machine needs to be returned to the factory so I wasted a day in arranging this I have re called and am now waiting s collection time I am disappointed given the amount this machine cost I am praying this is just a one off and will be fixed ASAP

Bought this machine this week as an upgrade from a different brand machine. The Z6 makes excellent coffee.
Matt from Harvey Norman and Annie from Jura were very helpful. Annie's knowledge of the machines and ability to demonstrate how to get the best performance out of this machine is excellent. It is easy to clean and maintain and once I adjusted from the older machine, this Z6 is very easy to use. After sales service cannot be faulted. It is good to know a phone call for help can answer any questions I have.

Phone Jura no one bothers to get back to you.
Phoned a week ago and still no one has phoned. Disappointing to say the least
Machine only dispensing half cup one time and then proper cup the next.
Left messages for WA state manager and HN to praise them no one bothered to reply.

Had numerous coffee machines over the years the best so far is the JURA Z6. You can control every facet of creating great tasting coffee with just the turn of a dial. Using the recommended cleaning products I have no problems with great tasting coffee I like very strong coffee. Easy to clean it reminds you of when to clean. I broke the spouts was fixed under warranty, great service.NEW..NEW...NEW.... sent in for a service fault on return the CARRIER had used it to play with the SOCCEROOS. sent Photos to Jura and it was replaced with the latest Z6 that has an iPhone app that allows me to leave a cup/mug under the spouts dial up my favourite brew and bingo I get a hot brew. Absolutely great service from the Girls Thankyou

Had my Jura Z6 for about a week now previously had a Nespresso & I can honestly say the Jura z 6 is fantastic. The coffee tastes great. Wished I had purchased it sooner. It makes beautiful coffee & is so easy to use. Jura customer service is exceptional had fantastic communication with one of the managers called George.
I would recommend this coffee machine to anyone that is serious about coffee as I am.
Regards tracey

Easy to use coffee tastes great. Machine Easy to clean. Finding coffee luke warm. Have changed setting to hot and still not to temperature it should be? Have heated cups. Still need to microwave coffee. I have coffee thermometer and not reading temperature a coffee should be. This was an expensive purchase. Can the temperature be adjusted somewhere else?

Cappuccino not hot enough
I visit to Harvey Norman three times to ask them my machine not making drink hot enough
They told me call Jura, I didn't call them. I call them when I get time. I am not very happy after I made my cappuccino few times,my machine just sitting on my kitchen bench top.

I checked out as many machines online and in store as I thought necessary and the Jura Z6 seemed to be everything I needed. Quality machine, quality of product, variety of product, ease of use, set up and cleaning.
The machine produces great coffee with so many different settings I can easily use to satisfy our friends and ourselves. Coffee strength, amount and temperature and milk/milk foam quantity and temperature for each drink can all be changed, and drink renamed if required quickly and simply. A lot of reviews for other automatics gave the impression that coffee was not hot enough on highest setting, the Z6 does not let me down on temperature.

Hi please pass on my thanks to Nerrida for the wonderful service nothing was a proplem for Nerrida very pleasant and understanding all she had in mind was fixing the proplem with my z9 coffee machine well done Nerrida you are a great asset to Jura and a pleasure to bussines with errol