Very happy
Bought an adapter for usb-c to usb-c & 3.5mm aux, works great. This needs minimum 30 words for some reason so here you go, words filled right up until thirty smile
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passwordPeel, WA
- Verified customer
Excellent, gaming mouse.
Excellent, online order placed, excellent price and a good selection of items to choose from. Fast delivery with tracking number. Arrived and very happy with my purchase, top quality and will definitely purchase again from this store. Customer service is first class. Fantastic, many thanks
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NickSydney, NSW
Excellent Customer Service from Robert at Castle Hill
I went in looking for a new graphics card for my computer. I had a model in mind, however I was not 100% sure of what I was purchasing. Robert, one of the staff members working, approached me to see if there was anything I needed help with, and was quick and efficient at finding the product I was after. He was also happy to answer all my questions, provide alternative options, and even helped me figure out what part of my computer to upgrade next providing me with a wide array of options and comprehensive detail. He never seemed pushy or like h...Read more
e was forcing me to buy anything, and I left extremely satisfied. I will be back in the next couple of months to pick up a new monitor at Roberts suggestion. Very happy customer experience, highly recommend!Similar opinion? Write a review on ieatwords.com.au!
Excellent Service and product
The process of purchasing from the online store was very user-friendly and the product was delivered on time with great communication. The product is high quality and exactly as advertised.
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DanielGreater Melbourne (Inner), VIC
Amazing customer service
Had a bit of a delay but JW kept me upto date with my order. Amazing customer service from Matt when I spoke to him on the phone. All in all I will definitely order again.
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bozisHunter Region, NSW
- 3 reviews
- Online store
- Verified customer
Met you at olympic stadium
found what I wanted with ease prices were great and going to get more through you when I have enough cash probably a 12TB cuda that I saw at a competative price Thanks
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Nick AllanPalmerston 2913, ACT
Great Service
Great easy to use website and simple efficient back end makes ordering online aa pleasure. Goods delivered within a few days was also welcome. Minire glitch with credit card was resolved using PPayPal
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SmifterSydney Surrounds, NSW
Simple, fast and good value
+ Great price
+ Great information re the laptop on the site
+ Clear instructions and easy to navigate website
+ Delivered very quickly and safely
+ Can't fault the service, will definitely use again
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Wayne H.Murrumbidgee Region, NSW
Great Service (again!)
Fast delivery especially over the Christmas break, products were well packaged and protected. Online store was easy to navigate and select my products, and constant updates on my delivery made it all too easy.
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Guy from MelbourneGreater Melbourne (Metropolitan), VIC
- 6 reviews
- Online store
- Verified customer
Very happy with the item and service of their eBay store.
Bought a wireless controller for Xbox one X. Very happy with the whole process and the price.
They were quick to reply to my queries too.
Will shop from them again.
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Great delivery and packaging
Fast delivery, product well packaged and protected. Online store was easy to manage and get through to find my product, and constant updates on my products delivery made me relived and relaxed.
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MaxwellSydney, NSW
- 4 reviews
- Online store
- Verified customer
Excellent Service
The search field confined my search to a relevant area. A good range of options were provided. Excellent packing, delivery and feedback. Cross-selling of related products like cables was missing
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Quick delivery but only 1 HDMI port
4 stars for quick delivery and 1 star lost for only having one HDMI port in the dock when the page said the dock had 2. Would have been 5 stars otherwise
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KristineHunter Region, NSW
- 2 reviews
Very happy with power board
Great delivery time and item is as listed. Very happy with sellers service. Easy to set up and price was very reasonable. Will definitely buy from this seller in the future
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Waiting for GodotMetropolitan Adelaide, SA
- 2 reviews
We got there (eventually)
I purchased $1000 of parts during the Black Friday sales. The prices were good.
Honestly, it hasn't been the smoothest of rides. The order took a while to ship (~2 weeks). Once it shipped, Fastway caused a mountain of issues. In fact, it still isn't delivered, but that's Fastway for you.
On balance, I think this is a decent store who had a bad time of it. Could improve their communications.
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Nik PatakyCanberra Central 2601, ACT
Happy experience
Ordered on Monday morning, arrived on the Wednesday. Couldn't really fault that in any way, the prices were reasonable when taking into account delivery was free (ie. included). Completely painless transaction.
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Excellent customer service
Matt from the online store was knowledgeable and very responsive (and polite) to my ongoing questions.
Pleasure to buy from. We have ordered a number of times and will be back.
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K.TruongSydney, NSW
- 2 reviews
Good experience
Bought a Corsair SF600 PSU via their Ebay website. The price is 5$ more expensive from Mwave but I got free delivery as an Ebay Plus member so that's a pretty good deal. (normally $15) The package arrived the next day- really fast delivery. The actual PSU box was packaged inside a huge box with heaps of industrial cling-wrap as padding. Definitely not on presentation-side but the box was undamaged so it works!
Overall good experience 4/5, take 1 off because of pricing. Definitely recommend
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Div2055Sydney, NSW
Everything I expected
The website was easy to navigate, clean and uncluttered in its information and would highly recommend to anyone looking for technological related products. 100% would buy most of not all products from here unless found cheaper
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The reviewer stated that an incentive was offered for this review
JonSydney, NSW
- 8 reviews
I forced to accept an unfair treatment from JW
My HP Envy x360 laptop unable to recognise Simplecom CH381 USB 3.1 Type C (USB-C) 4 Port Hub. The store refused to return. It is a disappointing experience. I was forced to have the 1 sided 'conclusion'.
2 comments
As my comment highlighted the hub is not recognised in hp envy x360 laptop. Your staff test on a Samsung phone.
I voice out this issue on spot and was ignored.
... Read more
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Questions & Answers
Bradley H.asked
Is there a reason my order has been on processing internal for almost 2 weeks with no communication and even a lack of response to my direct email enquiry?
1 answer
Andre T.JW Computers
Hi Bradley,
Can you please PM me with your order number so I can look into this for you? I know there has been some delays unfortunately, in processing over the Christmas Season due to public holidays, supplier closures etc, but to look into your particular case, I would require your order number to proceed.
Thanks and let me know,
Andre
Dharen M.asked
Do you guys price match
1 answer
Andre T.JW Computers
Hi Dharen,
Due to a volatile and constant fluctuating market, we we don't have an 'official' price match 'policy' in place. However, we're more than happy to look into price match queries closely, and do what we can to either meet the price, or come close to it (pending current wholesale pricing etc.)
Hope this helps!
Alexasked
What happens when jw computers damages your product while repairing it
I.e cause physical damage to your laptop like scratches and dents whilst in their care ?
1 answer
Andre T.JW Computers
Hi Alex,
Our Staff take the utmost care in handling and repairing your product. Notable existing physical damage is normally internally noted when receiving a repair.
However, in the unlikely and unfortunate event, that our Staff accidently damages the product whilst in repair, we will take all steps possible with the customer to rectify the situation.
Thank you,
Andre
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Andre T.JW Computers
Hi Jon,
Sorry to hear about your disappointment during your last visit to our store. This is never our intention and I have looked into this for you. ... Read more
Upon speaking to our staff and reviewing our CCTV, I understand that we did process the return for you, though we charged you with a restocking fee as the unit packaging had been opened. You brought the unit in to return it under the grounds that it was faulty. Our Staff then tested the unit in your presence, and found it to be working as normal, which is why they charged the restocking fee to return the product in a used/opened state. If you have more information that you could share with me regarding this experience, please send me a PM and I will look into this furthermore. Thank you, Andre