??!

8 questions from our users

Denise

Deniseasked

KOH111

How much does it cost to run?



No answers
Badana A.

Badana A.asked

KOH111

We bought new one 11fin 2400 today. Waited to heat room for 3 hours but there is no change in room temperature. It's medium studio room..

1 answer
DjayJCjay
DjayJCjay

I am not sure what the issue could be. Is the heater hot to touch? I close all doors, as the heat noticeably escapes if I dont. I use the timer to heat at about 4am, and by 6am the room is nice and comfortable. I have the heat turned up to full, and I adjust it as needed.
If it is not heating, it may be faulty, or heat is escaping. Hope this helps.

Amy

Amyasked

KOH111

How to stop the tickling noise in the heater? The noise is there no matter whether the heater is on manual or timer mode. It's so annoying and disturbing my sleep at night!

2 answers
Kambrook
RachelKambrook

Hi Amy, please contact the customer service centre during business hours regarding this on 1300 139 798. Thanks, the Kambrook team.



chunkyboy
chunkyboy

Amy...get a refund if you can...this should not happen and sounds like the heater is defective...cheers

Maree Nauschutz

Maree Nauschutzasked

KOH111

Wanting to know if it is knocked over, does it have a reset switch or is it broken?

1 answer
Kambrook
OfficialKambrook

Hi Maree, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail [email protected]. Thank you.

aztek_07

aztek_07asked

KOH111

Is the timer continuous or do I need to reset it every day? I just purchased the KOH111 and it would seem when the timer runs out and turns off the machine, it also turns off the timer. Am I not doing something correctly or is this a faulty unit?



1 answer
TomHo
TomHo

It's continuous once set and timer turned on. Mine turns on and off at the same time every day, no reset required.

boytigas1001

boytigas1001asked

KOH111

How long does it takes to heat up a big room?

1 answer
Kambrook
OfficialKambrook

Hi Boytigas1001 - the time it takes to heat up a space depends on the room measurements. For cost effective tips to help keep your home warm, go to: https://www.aperfectpantry.com.au/component/easyblog/entry/cost-effective-ways-of-keeping-your-home-toasty-warm?Itemid=200.

For further assistance with this product, please contact the Kambrook customer care team on 1300 139 798 or e-mail [email protected].

Peter Ferguson

Peter Fergusonasked

KOH111

What is its power usage?

3 answers
Kambrook
OfficialKambrook

Hi Peter,
Power consumption depends on the size of the room, room temperature (thermostat setting), ventilation and how often and for how long the customer uses the heater for so it is not possible to list the power usage.

TomHo
TomHo

On full it uses 2400w. We use it to heat a children's bedroom approx 4m x 4m with 3m ceilings and brick vents, and to maintain a temperature of 18 deg it operates about 40 - 50% of the time.

OceanEarth
OceanEarth

The contrast between the 'official' answer and TomHo's couldn't be more stark. That's what's great about this website, you get access to people genuinely want to help and will cut through all the company codswallop.

Sam luciano

Sam lucianoasked

KOH111

Where is this heater made?

1 answer
TomHo
TomHo

China.

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