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Reviews

2.0

10 reviews
5
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Sara

SaraGreater Melbourne (Inner), VIC

  • 4 reviews

Worth for money and easy to clean

published

I bought it for a year, I use it twice a week, it did a good job fit its price. The bowl is easy to clean, the only thing is the rice crust in bottom. I usually need to turn off the power after cooked. The warm condition would make the crust getting worse.



Purchased in December 2021 at Big W.

Haven’t failed since I learned the trick!

published

Most rice cookers are pretty much the same but it’s how you start that makes the difference. Always, always rinse your rice! Place the dry rice in a sieve and shake it back and forth under cold running water. You'll see the milky water gradually become clear which means you’ve rinsed a lot of the starch off the rice. It’s starch that makes the rice stick to the pan. Since I learned this from a Chinese cook, I’ve never had a problem with my Kambrook rice cooker. I love the keep warm function it offers too.

Purchased in December 2021.



Bean

Beanperth

  • 2 reviews

Burned out after 6 weeks

published

Bought this from big w 6 weeks ago. Used maybe 6 times, cooking 4 cups of white rice tonight terrible burning electrical smell and unit switched off no lights no power. Half cooked rice. Also the most basic measurements in the instructions are wrong. Says 1 cup uncooked rice and 1 cup water results in Raw crunchy rice. How did they manage to get that wrong?

Date PurchasedApr 2017
2 comments
Kambrook
RachelKambrook

Hi Bean, please contact the customer service team regarding this on 1300 139 798 during business hours. Thanks, the Kambrook team.

Bean
Bean

What's the point? It's stuffed. I will take it back to Big W and get a refund.



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ShoppersChoice

ShoppersChoice

  • 9 reviews
  • 3 likes

Great while it lasted

published
Date PurchasedDec 2015
1 comment
Kambrook
OfficialKambrook

Hi RIPPED OFF, could you please reconnect with Kambrook's customer care team on 1300 139 798 during business hours or e-mail [email protected]. Thanks.

Tracey

Tracey

  • 3 reviews

Ok, but not great.

published

I have only used my rice cooker a handful of times. Up until now, it worked perfectly & my rice was 10/10 every time. Today I noticed a horrible burning smell coming from the cooker & also noticed the cooking light was no longer on. I am assuming it has blown up? Admittedly, I was cheap, but I was hoping it would have lasted a bit longer than a handful of uses. Bit disappointed. Will definately buy another one, but might try a different brand next time.

5 comments
Kambrook
OfficialKambrook

Hi Tracey - could you please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail [email protected]. Thank you.

Tracey
Tracey

Sure, I will call you today. I really appreciate you wanting to speak to me further about this. That's good customer service :-)

Tracey
Tracey
Bern

Bern

  • 3 reviews
  • 1 like

Made for this throw away society - not me

published

A long time ago I had this same cooker, which stopped working before Xmas '15. My son bought me a new one which lasted a dozen uses. This time when I switched in on to cook and after a few seconds All the power went OFF, Dangerous Item causing the Safety Switch to Trigger which blew up my computer speaker system and possibly other items. CHEAP & NASTY bad for so many reasons. Waste of money. Profiteering on selling Landfill.

Mike

MikeMandurah

First one lasted a day, second lasted 3 weeks.

published
Felix

FelixCaloundra

  • 20 reviews
  • 28 likes

Terrible don't waste your money.

published

This is my second one in a matter on months, the first one I used twice and it stopped working. I returned it and got another one, this one has lasted 4 uses and has now stopped working, can't return this one because I have misplaced receipt, but I won't be buying another kambrook model. What a waste of money, can't even get half a dozen uses out of the machines!
I thought first time just bad luck this time I know now they are just junk, so do not buy review other models and pay a bit more this is a big inconvenience.

1 comment
Kambrook
OfficialKambrook

Bought 2 and both died within 5 months

published

At first I loved it, cooked rice well, etc. compact and simple. My first one lasted a month and bought a second one, I think a month after as it was sold out at Kmart and waited for it to come in. Tonight, in the middle of cooking, it died again. Don't waste your money as much as I did!

2 comments
Kambrook
OfficialKambrook

Hi Cleofe, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail [email protected]. Thank you.

Cleofe
Cleofe

Just an update, Kambrook have contacted me and I must say their customer service is great, response to each email was very prompt. Will be receiving a replacement unit soon and hopefully it won't play up again.

Rice Cookers

Find out how Kambrook Rice Express KRC8 (8 Cup) compares to other Rice Cookers

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Not too great

published

Good price but u get what you pay for, not good with heavy use. Lasted 4 weeks and has just burnt out (3rd kambrook rice cooker to burn out). Other than that perfect rice every time, no burnt rice and easy to clean. The steAmer was a great addition to the package
Easy to use and clean
3rd rice cooker that has failed after a month

1 comment
Kambrook
OfficialKambrook

Hi Natsukie - please contact the Kambrook customer care team on 1300 139 798 or e-mail [email protected]. Thank you.

See all Kambrook Rice Express KRC5 / KRC8 reviews

Questions & Answers

Allan F

Allan Fasked

Rice Express KRC8 (8 Cup)

The cup size

No answers
Carmel

Carmelasked

Rice Express KRC8 (8 Cup)

How long do you cook vegetables for in rice cooker? The booklet that came in box with cooker doesn't indicate the time for any vegetable to be cooked. Thanks, Carmel.

1 answer
Kambrook
OfficialKambrook

Hi Carmel - you can find a cooking guide with suggested times on page 11 in the instruction booklet, see: http://www.kambrook.com.au/media/instruction_manuals/KRC8.pdf

Some tips for steaming vegetables using this rice cooker:

- smaller pieces will steam faster than larger ones
- best to cut vegetables to a similar size for even cooking
- ensure that not all steaming holes are covered by food (this prevents any overflow during steaming)
- fresh or frozen vegetables can be used (although there's no need to thaw frozen vegetables prior to steaming)
- avoid having water or stock touch the tray or food
- check the liquid level occasionally and add more hot water if further steaming is required
- always lift the lid away from you to avoid the spurt of steam escaping from under the lid

Hope this is helpful. For further assistance with this product, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail [email protected].

Selina

Selinaasked

Rice Express KRC8 (8 Cup)

I purchased an 8 cup Rice Cooker today and there does not appear to be an instruction booklet in the box. Is one usually provided?

1 answer
Kambrook
OfficialKambrook

Hi Selina - apologies for the inconvenience. You can also find the instruction booklet online: http://www.kambrook.com.au/media/instruction_manuals/KRC8.pdf

For further enquiries relating to this product, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail [email protected].

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