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Kambrook Rice Express KRC5 / KRC8 Questions & Answers
KRC5 (5 Cup), KRC8 (8 Cup), KRC80CHO (8 Cup) (See All)19 questions from our users
The cup size
Cup is 180ml approx.
I would… like to know why my Kambrook rice cooker cup doesn’t have the Kambrook name stamped on it? I have four similar cups?? It’s frustrating grrr!!! How long to cook 1 1/2 c...
What is the size of the measuring cop
Hi Allan,
I'm not a rice cooker guru but "they" keep asking me to comment every time there is a rice cooker question. For what it is worth I believe the standard rice cooker cup is 180ml. Through my...
Thanks very much l will go with that Allan
I just got a 10 cup rice cooker and steamer and following the rice/water ratio instructions, I cooked two cups of rice for the first time. It spluttered out fluid from around the edge of the lid to about 30-40, making a mess. Is this normally what they do.
Diane
Hi Diane,
I've been asked to comment on your problem because I've submitted on the subject before but I'm not a guru on the subject. My current rice cooker has a max capacity of 8 cups and I'm reluct...
Our rice cooker after about 3 or 4 minutes the switch turns off
I think the thermostat or equivalent has died. If it is still under warranty take it back to the shop and get a replacement. If it is out of warranty save yourself some grief and buy another brand. ...
Read more My original KRC5 lasted a few years but then 3 later versions have died in the same way as yours after less than 10 uses, so the more recent production has not been built to the original standard. I could have had another warranty replacement the last time but decided life was too short to spend carting KRC5s back and forth from the shop. I bought another brand in a slightly less convenient 8 cup size.
There might be wrong with the inner pot of your cooker. Or check if there are some particles that are attached in the hot pot area which triggers to turn off. I have encountered the same problem, but ...
Read moreresolve it by just cleaning the inner surface of the cooker. If it is not applicable to you, check out the warranty of the product. If it happens it doesn't have warranty, you have no other choice but to buy a new one.
Hi, I would like to buy a replacement bowl as I've been using mine for years and the coating is now scratched. Where can I buy just a bowl from, as I'm not keen on buying a whole new set? Thanks
Had exactly the same issue with another rice cooker brand which I had for over 6 years and worked perfectly well except for the bowl coating wear. You could try the manufacturer/distributor, an op sho...
Read morep with a bit of luck or an online auction page. Good luck!
When to use my steaming rack
Hi I have one of the express rice cookers and love it! How ever when I mix to the ratio I find the rice sticks to the bottom of the cooking dish was wondering what to do to stop this ? Much thanks jaz
Hi Jazz,...never had this problem although I tend to apply the same ratio recommended . Occasionally there is a slight sticky result but nothing too pronounced. Not sure whether your cooker has a sl...
Read moreight variation in thickness of the teflon ? coating.
I have lost my cup and wanted to know how much quantity of rice comes in one cup?
How many cups of rice & how much water
Hi Lynnie, please see the instruction booklet on the Kambrook website. General guide is 1:1 for white rice and 1:1.5 for brown rice. Thanks, the Kambrook Team
Hi. I have lost the instruction and recipe booklet for the 5 cup rice cooker. Can anyone help me please.
Cheers Jo.
Hi Joey, you can download the instruction booklet though the website on it's product page. I have included the direct link here for you: http://www.kambrook.com.au/media/instruction_manuals/KRC5.pdf. Thanks, the Kambrook team.
How long does it take to cook one cup of rice? Do you not set a time at all - it is supposed to just know?
Also, there is no instructions on using the steamer rack with the booklet. What is it used for?
Hi Rose, please contact our customer service team to discuss this with you. Please call during business hours on 1300 139 798. Thanks, the Kambrook team.
Hi Kambrook official, would it not be easier to tell thousands of ppl in one answer than have thousands of ppl call you? So pls, how long will it take for one cup, two cup, etc.
Can porridge be cooked in the rice cooker? Thanks Rosemary
Hi Rosemary, the rice cooker can be used to cook porridge, however it's recommended to stir the porridge at least twice throughout the cooking process. Thank you.
How long do you cook vegetables for in rice cooker? The booklet that came in box with cooker doesn't indicate the time for any vegetable to be cooked. Thanks, Carmel.
Hi Carmel - you can find a cooking guide with suggested times on page 11 in the instruction booklet, see: http://www.kambrook.com.au/media/instruction_manuals/KRC8.pdf
Some tips for steaming vegetables using this rice cooker: ...
Read more - smaller pieces will steam faster than larger ones - best to cut vegetables to a similar size for even cooking - ensure that not all steaming holes are covered by food (this prevents any overflow during steaming) - fresh or frozen vegetables can be used (although there's no need to thaw frozen vegetables prior to steaming) - avoid having water or stock touch the tray or food - check the liquid level occasionally and add more hot water if further steaming is required - always lift the lid away from you to avoid the spurt of steam escaping from under the lid Hope this is helpful. For further assistance with this product, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail [email protected].
When is necessary to use the steaming rack?
The steaming rack is good for steaming a little bit of vegetables or a bit of chicken to go with the rice.
Do I need to add a glass of water for steaming the food?
Warm regards,
Judith
Hi Judith - you can find further instructions on how to use this product here: http://www.kambrook.com.au/media/instruction_manuals/KRC5.pdf
For further assistance, please contact the Kambrook cust...
Read moreomer care team on 1300 139 798 during business hours or e-mail [email protected].
I purchased an 8 cup Rice Cooker today and there does not appear to be an instruction booklet in the box. Is one usually provided?
Hi Selina - apologies for the inconvenience. You can also find the instruction booklet online: http://www.kambrook.com.au/media/instruction_manuals/KRC8.pdf
For further enquiries relating to this p...
Read moreroduct, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail [email protected].
How do you use the steam rack? It is not big enough to sit at the top of the cooker and falls right to the bottom? Please Help
The rack is meant to sit at the bottom, feet down so the water does not reach the rack. Place vegetables on the rack and begin to steam. If vegetables are below the water level then you will boil and not steam the vegetables.
What is the steaming rack for?
I imagine it is for resting the removable cooking bowl on when you take it out and it is still hot?
In the instructions it is identified but then never again mentioned
Hi Sara I honestly not sure as I have never used it but in the back of the instruction booklet there is a recipe for Sushi so maybe the Sushi need to be put on the steaming rack to cook through. Mayb...
Read moree you should email Kambrook to find out. Cheers AngelaHi Sara, the steaming rack is used when 'steaming' foods (other than rice) The rack keeps the food above the water level in the bowl. So if you wish to cook vegetables you would place the rack in the ...
Read morebowl and pour water in the bowl so that the water level is below the rack, now place your vegetables on the rack and steam to cook. Hope this is useful for you. Cheers Mike
thanks Mike, that makes sense
cheers
Sara
Hi there, how much water do I put in with each cup of rice? I seem to have lost my booklet and am not sure if I put one cup of water with each cup of rice.
Hi Ebony, using the Kambrook Express rice measuring cup, fill to the top one cup of uncooked rice to 1.25 cups of water (again, fill to the top of the cup). You can also download the user manual from ...
Read morehttp://www.kambrook.com.au/media/instruction_manuals/KRC5.pdf. Thanks
You need double the amount of water to rice. My dad and I both have this same rice cooker and when you follow the kambrook instructions it is too dry and gets a crust on the underside. We stir once du...
Read morering the cooking period to loosen the rice from the bottom of the bowl and then it's perfect.
I can't see anywhere in the Rice Express 8 booklet how long the rice takes to cook for set quantities. I haven't used it yet but it would be good to know so I don't have to guess. What are the general cooking times for 2 cup white rice and 2 cup brown rice? Thanks.
Kambrook would recommend 15 minutes for two cups of white rice and 20 minutes for two cups of brown rice. Hope that helps.
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