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Reviews

2.8

91 reviews
5
(17)
4
(19)
3
(12)
2
(15)
1
(28)
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Andrew

AndrewBrisbane

  • 3 reviews

Serviceable

published

Does it's job and makes a lot of rice, enough for at least five people in one go. Very light. Easy to wash and use. The steamer stand included is not very practical, because it may not fit in the pot when there is a lot of rice. Otherwise great value for money.



Date PurchasedSep 2017
Pablo

PabloPerth

  • 2 reviews

Excellent value

published

Bought this rice cooker about 10 years ago and it has been used almost every day. We cannot fault it! The bowl is losing a little of the non-stick coating now which makes it slightly harder to clean, but a little oil or butter added to the bowl before cooking helps to lessen this (common) problem. There are so many rice varieties and they require different rice to water ratios, but the ratios are generally shown on the rice packaging and then you fine-tune it to suit your preference for wetter or drier cooked rice. For the price and reliability I will happily buy another Kambrook KRC5 if ever the present one dies.

Date PurchasedSep 2007

Teflon coating on cooker bowl: a bit cooks off each meal...

published

Flakes of the teflon coating on the inner surface of the rice bowl peel off each meal, ending up in the rice! The bowl is only ever cleaned by soaking overnight with water & dish washing liquid.



Then the overcooked, stuck-to-the-bowl rice ( about half a serving) is gently brushed out with copious amounts of water, more suds and a soft brush.

NOT Happy, Jan! Date purchased? 1 April, ~~

Date PurchasedMay 2016
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Jason G

Jason GMelbourne

  • 4 reviews
  • 4 likes

Broken within 5 mins. Avoid.

published

Broken within 5 minutes. Lights went out. Strong burning plastic smell. I mean I know it's cheap, so I had super low expectations for it, thought would have lasted for 6 months? Would have been happy, didn't think I still got disappointed with such low expectations. To anyone thinking of buying this to try, don't bother. Save yourself some trouble and time.

Date PurchasedAug 2017
1 comment
Kambrook
RachelKambrook

Hi Jet, please contact the customer service team on 1300 139 798. Thanks, the Kambrook Team

Potato Chip

Potato ChipPerth

  • 7 reviews

Cheap and reliable.

published

I purchased my 5 cup version 4 years ago and it's still going strong. It's a cheap no frills version compared to other options on the market. I've been mine on an almost daily basis and it's been fantastic for the price. I mainly use it to cook rice but I've even used it as a improvised Hobo Hotpot - you simply fill the rice bowl with water/stock (I fill mine until about half full) and throw in your choice of meat/vegetables once the water/stock starts boiling.

I certainly wasn't expecting my unit to last anywhere as long as it has but I'm pleasantly surprised and will be sad when it finally carks it. Great value and does what it says, no bells & whistles but you can't complain for the price.

Date PurchasedJun 2013

Didn't even get to use it

published

Bought this from Harvey Norman and I opened it up. Read the manual, ect. Put the rice in etc, and I went to change it from warm to cook. The lever was broken !! No wonder it was the cheapest one there. Don't waste your money,
I won't be bothering with Kambrook again

Date PurchasedJun 2017
1 comment
Kambrook
RachelKambrook

Hi, please contact the customer service team on 1300 139 798. Thanks, The Kambrook Team

Bluebird88

Bluebird88Melbourne

  • 3 reviews
  • 2 likes

Does the job

published

I've had my Kambrook rice cooker for years and l think it does a pretty good job. Yes the rice sticks a little at the bottom especially if you use stock rather than water but you can minimise that by stirring the rice and serving it as soon as possible when you hear the switch trip to keep warm. What l also do is squirt some dishwashing liquid into the bottom of the bowl, fill it with hot water and let it sit while you have dinner. Then l wash it with a sponge not a scourer. Stuck rice comes off super easy and its gentle on the non stick coating. For the price I paid I'm really happy with it.

Date PurchasedOct 2014
Bean

Beanperth

  • 2 reviews

Burned out after 6 weeks

published

Bought this from big w 6 weeks ago. Used maybe 6 times, cooking 4 cups of white rice tonight terrible burning electrical smell and unit switched off no lights no power. Half cooked rice. Also the most basic measurements in the instructions are wrong. Says 1 cup uncooked rice and 1 cup water results in Raw crunchy rice. How did they manage to get that wrong?

Date PurchasedApr 2017
2 comments
Kambrook
RachelKambrook

Hi Bean, please contact the customer service team regarding this on 1300 139 798 during business hours. Thanks, the Kambrook team.

Bean
Bean

What's the point? It's stuffed. I will take it back to Big W and get a refund.

Rose

RoseTakaka

  • 2 reviews

I am looking for information. I have not used it yet.

published

I asked if you can cook one cup of rice effectively when there is no timing one can set. i was given a number to ring, which I assume is in Australia. I live in New Zealand. Can you tell me about cooking only one cup of rice - how much water - do you add boiling water or cold. I could ring the number if I could be sure of getting a person, but this usually does not happen for ten minutes or so when ringing a help line. I have not used the cooker yet.

Date PurchasedApr 2017
1 comment
Kambrook
RachelKambrook

Hi Rose, here is the contact number for the NZ customer service centre - 0800 273 845. Thanks, the Kambrook team.

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Anju

AnjuSydney, NSW

  • 34 reviews

Perfect.

published

I have been using the rice cooker for 3 years and I never had any problem. This not completed to use at all. Just one click and it's done . Easier to use and Engery saving too. The non sticky container also still looking great as new. However, I have noticed few different black spot at the back of container but I don't think it's a issue as long as the cooker is still usable and of course I used this for 3 years already.

Date PurchasedFeb 2014
AJ187

AJ187Tumut, New South Wales

  • 10 reviews
  • 3 likes

Perfect for anyone

published

It Does exactly what it claims to do. It Cooks rice so easy and efficiently without fuss and cooks quinoa awesome too. Its easy to clean up too, hot water and a bit of detergent and you simply wipe it out, sometime it needs to be soaked for a minjte but then it will come off.

Date PurchasedApr 2016
Ankur

AnkurSydney

  • 3 reviews

Great for the price

published

We've had the 5-cup for 7 years - bought it for a year or two and never needed to change. We cook rice 2-3 times a week; white and brown so we've had 700-800 Uses and only now it's coming to end of life which is fantastic. Cooks decent rice after you've experimented with water ratio a few times.

Date PurchasedMar 2010
kozu

kozu

  • 4 reviews

worst rice cooker ever

published

this is a worst rice cooker i have ever purchased. i bought one and it didn't cook rice properly so i returned it and got another one and it is still same it doesnt cook 5 cups of rice evenly. it's lid nob is so fragile you don't need to do any thing it will get cracked and pieces will fall apart withh soft touch. so disappointed.

Date PurchasedJul 2016
2 comments
Kambrook
RachelKambrook

Hi Kozu - please contact customer service on 1300 139 798 to discuss this as the machine sounds faulty. Thanks.

kozu
kozu

i called the customer service and they said they can't do nothing about it because i have been using this for long time. i have to contact the store from where i have bought it. don't understand why asking to call costumer service if they cant help.

Pathetically bad

published

The equal worst small (5 cup) rice cooker I have used. The entire cooker is too lightweight - slides on bench when stirring gently part way through. Water tends to bubble up & over during cooking. Despite turning it off as soon as cooked, the rice has always stuck to the thin, coated insert. These rice cookers are much cheaper than they used to be but the quality/usefulness is not there any more. This will be donated to Charity as the last one was!

Date PurchasedAug 2016
1 comment
Kambrook
RachelKambrook

Hi Blondie, sorry to hear you've had a negative experience with this product. We'd like to assist you further, please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail [email protected]. Thank you.

Philp S

Philp SMelbourne

Perfect when automated with an external timer switch

published
Date PurchasedAug 2014
Rice Cookers

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ShoppersChoice

ShoppersChoice

  • 9 reviews
  • 3 likes

Great while it lasted

published
Date PurchasedDec 2015
1 comment
Kambrook
OfficialKambrook

Hi RIPPED OFF, could you please reconnect with Kambrook's customer care team on 1300 139 798 during business hours or e-mail [email protected]. Thanks.

Colz

ColzBowral

Cheap, Cheap, Cheap

published
Date PurchasedAug 2016
Tracey

Tracey

  • 3 reviews

Ok, but not great.

published

I have only used my rice cooker a handful of times. Up until now, it worked perfectly & my rice was 10/10 every time. Today I noticed a horrible burning smell coming from the cooker & also noticed the cooking light was no longer on. I am assuming it has blown up? Admittedly, I was cheap, but I was hoping it would have lasted a bit longer than a handful of uses. Bit disappointed. Will definately buy another one, but might try a different brand next time.

5 comments
Kambrook
OfficialKambrook

Hi Tracey - could you please contact the Kambrook customer care team on 1300 139 798 during business hours or e-mail [email protected]. Thank you.

Tracey
Tracey

Sure, I will call you today. I really appreciate you wanting to speak to me further about this. That's good customer service :-)

Tracey
Tracey
jellykingdom

jellykingdom

  • 7 reviews
  • 3 likes

Never missed a beat

published

I have read all of the reviews below saying their cookers have died, but I can't say I have had a bad experience? Cooks well, easy to clean up, cheap and cheerful. I don't like how much steam it pumps out into the shelf above, but that just requires me to shift it out when cooking

Bern

Bern

  • 3 reviews
  • 1 like

Made for this throw away society - not me

published

A long time ago I had this same cooker, which stopped working before Xmas '15. My son bought me a new one which lasted a dozen uses. This time when I switched in on to cook and after a few seconds All the power went OFF, Dangerous Item causing the Safety Switch to Trigger which blew up my computer speaker system and possibly other items. CHEAP & NASTY bad for so many reasons. Waste of money. Profiteering on selling Landfill.

See all Kambrook Rice Express KRC5 / KRC8 reviews

Questions & Answers

Allan F

Allan Fasked

Rice Express KRC8 (8 Cup)

The cup size

No answers
Allan F

Allan Fasked

Rice Express KRC5 / KRC8

What is the size of the measuring cop

2 answers
Seppo Ranki
Seppo Ranki

Hi Allan,
I'm not a rice cooker guru but "they" keep asking me to comment every time there is a rice cooker question. For what it is worth I believe the standard rice cooker cup is 180ml. Through my patchy experience with rice cookers I think I have 3 different rice cooker cups in my plastics drawer - they are slightly different shapes but having checked them I can confirm they are consistently the same volume, so go with 180ml. Cheers, Seppo

Allan F
Allan F

Thanks very much l will go with that Allan

Diane P.

Diane P.asked

Rice Express KRC5 / KRC8

I just got a 10 cup rice cooker and steamer and following the rice/water ratio instructions, I cooked two cups of rice for the first time. It spluttered out fluid from around the edge of the lid to about 30-40, making a mess. Is this normally what they do.
Diane

1 answer
Seppo Ranki
Seppo Ranki

Hi Diane,
I've been asked to comment on your problem because I've submitted on the subject before but I'm not a guru on the subject. My current rice cooker has a max capacity of 8 cups and I'm reluctant to do less than 3 cups in it because the results can be patchy if your ratios are not spot on at the lower levels. To get used to it try doing 3 or 4 cups and either have leftovers or feed a hungry teenager. I use level rice cup measures for the rice and then don my glasses to get the water level spot on on the scale on the inside of the cooker container. It's not unusual to get a little bit of bubble blowing around the edge of the lid about two thirds of the way through the cooking but it should not be landing on the benchtop and making a mess. My suspicion is that you may have had a bit too much water in the mix and some of the excess came over the edge before there was time for it to be absorbed by the rice. Stick with it as rice cookers are a reliable way to get consistent cooked rice. Cheers, Seppo

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